The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
I did not receive the totality of my order 1 cream received on the 2. 10 days after complaint no return ...
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Eliane K.
Rating: 1 out of 5
following a purchase from 26/11/2022
Order arrived late and delivery problem
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Melisa R.
Rating: 1 out of 5
following a purchase from 28/11/2022
I tried the product for about 10 days. I had more pimples than usual, then the soap and the cream left my skin very dry and full of white residue on my face. So the products are not great honestly.
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Nathalie V.
Rating: 1 out of 5
following a purchase from 26/11/2022
I ordered and paid for 2 products and only received one!
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MARIA S.
Rating: 3 out of 5
following a purchase from 25/11/2022
We don't understand anything about your promotions one buy one free In the package there is only one article
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Belkacem B.
Rating: 1 out of 5
following a purchase from 25/11/2022
No link to cancel or get a proper refund
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Mohamed C.
Rating: 1 out of 5
following a purchase from 27/11/2022
Very good product
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Iwana D.
Rating: 3 out of 5
following a purchase from 25/11/2022
More than 10.20 CHF of shipping costs is not given for 4 products ordered
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Lyou M.
Rating: 1 out of 5
following a purchase from 25/11/2022
My product was broken and was yellow I had to clean everything and remove some of the cream
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estelle D.
Rating: 1 out of 5
following a purchase from 24/11/2022
There are missing articles and still not taken into account!
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Sylvie N.
Rating: 1 out of 5
following a purchase from 23/11/2022
No packages
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Barbara A.
Rating: 1 out of 5
following a purchase from 22/11/2022
Received with an empty tube
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Sofia D.
Rating: 1 out of 5
following a purchase from 23/11/2022
The products are not adapted to my skin
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Pauline R.
Rating: 3 out of 5
following a purchase from 22/11/2022
The packages arrived completely torn. Wonder if the products had not been used. Very disappointed.
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Fanny C.
Rating: 1 out of 5
following a purchase from 21/11/2022
Cardboard very poorly organized cream half empty inside quite disappointed!!!
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Stephanie M.
Rating: 1 out of 5
following a purchase from 21/11/2022
The products are good but I received a product where the cap did not hold and where it had already leaked on the edge so disappointed for products at this price
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Déborah S.
Rating: 1 out of 5
following a purchase from 20/11/2022
I'm not satisfied with the makeup remover, I sent an email about it and I'm waiting for an answer
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Aurélie R.
Rating: 1 out of 5
following a purchase from 19/11/2022
Package received in a pitiful state!
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Helena T.
Rating: 3 out of 5
following a purchase from 18/11/2022
Pin up could have put some samples for Christmas too bad
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Marie D.
Rating: 1 out of 5
following a purchase from 19/11/2022
The pump bottle of the oil-free cream does not work since I received it....
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Camille J.
Rating: 1 out of 5
following a purchase from 20/11/2022
Very disappointed because I love your products but it's been 2 times that I received a cream with a manufacturing problem. And not even a small commercial gesture...
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Alicia H.
Rating: 3 out of 5
following a purchase from 18/11/2022
I wanted to try the experience and trust Pin up Secret as I have a very fragile skin and I have been using it for several months now and I see no results or worse so I will do it again and if still no results I will not use it anymore 🤞🤞🤞🤞
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Juliette L.
Rating: 1 out of 5
following a purchase from 20/11/2022
Poor quality product will be a poor quality customer
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Alexandra D.
Rating: 1 out of 5
following a purchase from 18/11/2022
Very drying product after only 3 days of use according to the instructions, dry patches and pimples, even though I have acne-prone skin.
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Britany V.
Rating: 3 out of 5
following a purchase from 19/11/2022
The soap cleans the skin very well. Unfortunately, I don't see much difference against acne... too bad
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Kiara N.
Rating: 1 out of 5
following a purchase from 16/11/2022
Customer service not very top! I received a broken brush even with a picture of the brush and they didn't even send me one back.
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Diellza B.
Rating: 3 out of 5
following a purchase from 16/11/2022
I have received my package Super soap smells very good and leaves the skin very soft
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Danielle D.
Rating: 1 out of 5
following a purchase from 11/11/2022
I did not receive my package
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Marine F.
Rating: 3 out of 5
following a purchase from 14/11/2022
Great product
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Kenza S.
Rating: 3 out of 5
following a purchase from 10/11/2022
I really like the precious cream and the goat's milk soap. I find that the peeling is useless and moreover there are always small pieces stuck to certain places on the down.
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Stephanie C.
Rating: 3 out of 5
following a purchase from 12/11/2022
Satisfied with the products at the beginning but I think that they do not correspond to my skin because now it tightens me and I peel. Maybe combine with another moisturizer
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Marina B.
Rating: 1 out of 5
following a purchase from 08/11/2022
Package received empty and still no response from customer service!!!
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Alexandra H.
Rating: 1 out of 5
following a purchase from 09/11/2022
I did not receive my order
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Jessica C.
Rating: 3 out of 5
following a purchase from 09/11/2022
Package received crushed and the packaging of the products too
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Aurelie G.
Rating: 1 out of 5
following a purchase from 06/11/2022
I did not receive the package, I am still not refunded. One month to get a refund is a long time. I ordered because I had no more and finally I ordered elsewhere... it's a mistake of the post office but I would have liked to receive another product or to be refunded quickly to recommend
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Cornelia B.
Rating: 1 out of 5
following a purchase from 07/11/2022
1 Missing product, lack of help from the seller although with obvious proof, too bad because good products
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Guylaine H.
Rating: 3 out of 5
following a purchase from 07/11/2022
..
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Zayneb T.
Rating: 1 out of 5
following a purchase from 04/11/2022
I did not receive my order although I had modified the address
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