Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews
5 65,5k 81% 4 9 496 12% 3 2 455 3% 2 1 302 2% 1 2 599 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 3 stars

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Aurore T.
Rating: 1 out of 5
following a purchase from 02/11/2022
This is not what I ordered
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Naila K.
Rating: 1 out of 5
following a purchase from 02/11/2022
I have eczema and it doesn't work! So the influencers say it works
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Régine P.
Rating: 1 out of 5
following a purchase from 01/11/2022
No notice ordered not received, it's not great I ask for a refund
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Caroline R.
Rating: 1 out of 5
following a purchase from 26/10/2022
I received my package in a thousand pieces with the mist broken, it leaked into the box, and damaged my other product purchased. Please contact me as soon as possible.
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Sarah A.
Rating: 1 out of 5
following a purchase from 24/10/2022
I did not receive my order
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Maïté H.
Rating: 1 out of 5
following a purchase from 02/11/2022
Very disappointed! So much publicity for this miraculous soap... Perfect for acne! And I have never had so many pimples as when I used this product !!!! Huge pimples appeared from the 2nd day of use .... I still persevered! But it never got better! It only stopped when I didn't use the product anymore!!!! What a shame to be so disappointed at this price
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Jean Luc F.
Rating: 3 out of 5
following a purchase from 30/10/2022
The handle of the brush is damaged quickly the wood breaks disappointed especially for 8euros
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Amarya A.
Rating: 1 out of 5
following a purchase from 28/10/2022
Order not received and ask me to contact the carrier
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Karen O.
Rating: 1 out of 5
following a purchase from 28/10/2022
When I ordered, I asked for delivery to my home and it was delivered in a relay point! Not serious!
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Estelle M.
Rating: 3 out of 5
following a purchase from 30/10/2022
The new packaging is nicer than the old one. Only one big problem, my glass cream lotion is broken. I was able to salvage what I could but only 1/3 of the product. I would have preferred plastic.
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Céline L.
Rating: 1 out of 5
following a purchase from 31/10/2022
I was very unhappy with the delivery which was declared delivered except that the relay for the package no longer exists so the procedure is underway I paid and I do not have my package!
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Abboud J.
Rating: 1 out of 5
following a purchase from 31/10/2022
I did not receive the correct product ordered
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Vanessa V.
Rating: 1 out of 5
following a purchase from 29/10/2022
I got pimples
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Laetitia O.
Rating: 1 out of 5
following a purchase from 28/10/2022
My order is not complete, I need a cream without oil
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Tania P.
Rating: 1 out of 5
following a purchase from 29/10/2022
I did not receive my order even though a delivery confirmation email was sent to me! Never again.
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Audrey M.
Rating: 1 out of 5
following a purchase from 27/10/2022
The soap is not gentle and I have since its use a rash of buttons Not the impression that it is natural goat's milk but filled with camphor
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Laurie N.
Rating: 1 out of 5
following a purchase from 10/10/2022
Nothing received, parcel was supposed to arrive on 15/10 !!! I am told to wait ...to wait for what exactly, a miracle ???
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Mondyne A.
Rating: 1 out of 5
following a purchase from 26/10/2022
I am very disappointed because I thought I would receive my package in 2 weeks and colissimo made me understand that I have it in 60 days! I hope that soon you will have the deliveries with CHRONO POSTE because there it is not possible....in the meantime I had to buy other products for more than 100 euros while waiting to receive yours....
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Mégane A.
Rating: 1 out of 5
following a purchase from 26/10/2022
Very disappointed with the goat milk soap, I do not recommend its use for those who have sensitive skin or psoriasis. The use of the soap literally burned my skin and worsened my psoriasis. 20€ in the trash. I do not recommend it.
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Jade Z.
Rating: 1 out of 5
following a purchase from 26/10/2022
I have been an unconditional customer for several years of pin-up secret products and I am very disappointed because during my last order they maintain that I ordered the peeling while I had ordered the precious cream. I understood that there was a problem of out of stock and that they do not assume their errors without a gesture from them I would not order anything more.
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Amicie B.
Rating: 1 out of 5
following a purchase from 25/10/2022
Very fast delivery. Product conforms to the description. Good smell. Disadvantage: areas of red pimples that appeared on the face after a few days... Probably an allergic reaction to the soap. So I stopped using it.
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Sophie A.
Rating: 1 out of 5
following a purchase from 17/10/2022
I did not receive my package
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Manon B.
Rating: 1 out of 5
following a purchase from 09/05/2022
These products destroyed my skin...
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Lydie G.
Rating: 1 out of 5
following a purchase from 24/10/2022
I received the exfoliant instead of the day cream...
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perrine C.
Rating: 1 out of 5
following a purchase from 24/10/2022
I received a face scrub instead of the cream I am told that it is what I ordered so we can do nothing while I am on me in short I lost 30 € for something I will never use I will not order more
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Florence C.
Rating: 1 out of 5
following a purchase from 13/10/2022
My order was delivered but was not found at the hotel where I had it delivered
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Julie B.
Rating: 3 out of 5
following a purchase from 23/10/2022
Very pleased with the soap and cream without oil but very disappointed with the smell of soap I am not a fan
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Claire H.
Rating: 1 out of 5
following a purchase from 21/10/2022
I did not receive the entire order.
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Claudine S.
Rating: 1 out of 5
following a purchase from 21/10/2022
Fast delivery however the cream without the oil and the peeling are of bad composition I will not recommend
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Mélissa M.
Rating: 3 out of 5
following a purchase from 21/10/2022
Good product, I don't have enough time to see if it really works well. Order took a little while to arrive but conforms.
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Estel N.
Rating: 1 out of 5
following a purchase from 12/10/2022
My product ordered a month ago unfortunately never arrived
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Alexandra N.
Rating: 1 out of 5
following a purchase from 20/10/2022
My order was missing a product and no one did anything. I end up paying for a product that I would never have !!!! I am more than disappointed!
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Christel D.
Rating: 1 out of 5
following a purchase from 20/10/2022
Package not received
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Lamya B.
Rating: 1 out of 5
following a purchase from 03/09/2022
Customer service not at all up to par. A package never received, I'm still waiting for my refund.
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Françoise H.
Rating: 3 out of 5
following a purchase from 14/10/2022
The soap is great but the cream without palm oil is not well noted
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Sandrine T.
Rating: 3 out of 5
following a purchase from 16/10/2022
For the soap as usual great! But the cream had to change its formula because my daughter, who has been using it for a long time but had the glass bottle, ended up with patches on her face! I am disappointed this cream was perfect for her skin but something has changed...
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Marie-Therese M.
Rating: 1 out of 5
following a purchase from 18/10/2022
Order not received
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Carol G.
Rating: 1 out of 5
following a purchase from 15/10/2022
Package arrived soaked. Lotion not screwed on and therefore empty!!! Impossible to find an agreement with Pin Up Secret ... at the price of the lotion very disappointed
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Emma G.
Rating: 1 out of 5
following a purchase from 18/10/2022
A product was poorly packaged and leaked in the box so it was unusable
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Sylvie A.
Rating: 1 out of 5
following a purchase from 17/10/2022
Not satisfied at all with the scrub, but the soap masks very well
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