Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
5 66k 81% 4 9 509 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 3 stars

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Stephanie M.
Rating: 1 out of 5
following a purchase from 21/11/2022
The products are good but I received a product where the cap did not hold and where it had already leaked on the edge so disappointed for products at this price
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Déborah S.
Rating: 1 out of 5
following a purchase from 20/11/2022
I'm not satisfied with the makeup remover, I sent an email about it and I'm waiting for an answer
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Aurélie R.
Rating: 1 out of 5
following a purchase from 19/11/2022
Package received in a pitiful state!
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Helena T.
Rating: 3 out of 5
following a purchase from 18/11/2022
Pin up could have put some samples for Christmas too bad
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Marie D.
Rating: 1 out of 5
following a purchase from 19/11/2022
The pump bottle of the oil-free cream does not work since I received it....
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Camille J.
Rating: 1 out of 5
following a purchase from 20/11/2022
Very disappointed because I love your products but it's been 2 times that I received a cream with a manufacturing problem. And not even a small commercial gesture...
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Alicia H.
Rating: 3 out of 5
following a purchase from 18/11/2022
I wanted to try the experience and trust Pin up Secret as I have a very fragile skin and I have been using it for several months now and I see no results or worse so I will do it again and if still no results I will not use it anymore 🤞🤞🤞🤞
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Juliette L.
Rating: 1 out of 5
following a purchase from 20/11/2022
Poor quality product will be a poor quality customer
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Alexandra D.
Rating: 1 out of 5
following a purchase from 18/11/2022
Very drying product after only 3 days of use according to the instructions, dry patches and pimples, even though I have acne-prone skin.
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Britany V.
Rating: 3 out of 5
following a purchase from 19/11/2022
The soap cleans the skin very well. Unfortunately, I don't see much difference against acne... too bad
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Kiara N.
Rating: 1 out of 5
following a purchase from 16/11/2022
Customer service not very top! I received a broken brush even with a picture of the brush and they didn't even send me one back.
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Diellza B.
Rating: 3 out of 5
following a purchase from 16/11/2022
I have received my package Super soap smells very good and leaves the skin very soft
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Danielle D.
Rating: 1 out of 5
following a purchase from 11/11/2022
I did not receive my package
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Marine F.
Rating: 3 out of 5
following a purchase from 14/11/2022
Great product
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Kenza S.
Rating: 3 out of 5
following a purchase from 10/11/2022
I really like the precious cream and the goat's milk soap. I find that the peeling is useless and moreover there are always small pieces stuck to certain places on the down.
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Stephanie C.
Rating: 3 out of 5
following a purchase from 12/11/2022
Satisfied with the products at the beginning but I think that they do not correspond to my skin because now it tightens me and I peel. Maybe combine with another moisturizer
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Marina B.
Rating: 1 out of 5
following a purchase from 08/11/2022
Package received empty and still no response from customer service!!!
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Alexandra H.
Rating: 1 out of 5
following a purchase from 09/11/2022
I did not receive my order
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Jessica C.
Rating: 3 out of 5
following a purchase from 09/11/2022
Package received crushed and the packaging of the products too
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Aurelie G.
Rating: 1 out of 5
following a purchase from 06/11/2022
I did not receive the package, I am still not refunded. One month to get a refund is a long time. I ordered because I had no more and finally I ordered elsewhere... it's a mistake of the post office but I would have liked to receive another product or to be refunded quickly to recommend
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Cornelia B.
Rating: 1 out of 5
following a purchase from 07/11/2022
1 Missing product, lack of help from the seller although with obvious proof, too bad because good products
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Guylaine H.
Rating: 3 out of 5
following a purchase from 07/11/2022
..
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Zayneb T.
Rating: 1 out of 5
following a purchase from 04/11/2022
I did not receive my order although I had modified the address
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Aurore T.
Rating: 1 out of 5
following a purchase from 02/11/2022
This is not what I ordered
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Naila K.
Rating: 1 out of 5
following a purchase from 02/11/2022
I have eczema and it doesn't work! So the influencers say it works
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Régine P.
Rating: 1 out of 5
following a purchase from 01/11/2022
No notice ordered not received, it's not great I ask for a refund
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Caroline R.
Rating: 1 out of 5
following a purchase from 26/10/2022
I received my package in a thousand pieces with the mist broken, it leaked into the box, and damaged my other product purchased. Please contact me as soon as possible.
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Sarah A.
Rating: 1 out of 5
following a purchase from 24/10/2022
I did not receive my order
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Maïté H.
Rating: 1 out of 5
following a purchase from 02/11/2022
Very disappointed! So much publicity for this miraculous soap... Perfect for acne! And I have never had so many pimples as when I used this product !!!! Huge pimples appeared from the 2nd day of use .... I still persevered! But it never got better! It only stopped when I didn't use the product anymore!!!! What a shame to be so disappointed at this price
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Jean Luc F.
Rating: 3 out of 5
following a purchase from 30/10/2022
The handle of the brush is damaged quickly the wood breaks disappointed especially for 8euros
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Amarya A.
Rating: 1 out of 5
following a purchase from 28/10/2022
Order not received and ask me to contact the carrier
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Karen O.
Rating: 1 out of 5
following a purchase from 28/10/2022
When I ordered, I asked for delivery to my home and it was delivered in a relay point! Not serious!
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Estelle M.
Rating: 3 out of 5
following a purchase from 30/10/2022
The new packaging is nicer than the old one. Only one big problem, my glass cream lotion is broken. I was able to salvage what I could but only 1/3 of the product. I would have preferred plastic.
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Céline L.
Rating: 1 out of 5
following a purchase from 31/10/2022
I was very unhappy with the delivery which was declared delivered except that the relay for the package no longer exists so the procedure is underway I paid and I do not have my package!
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Abboud J.
Rating: 1 out of 5
following a purchase from 31/10/2022
I did not receive the correct product ordered
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Vanessa V.
Rating: 1 out of 5
following a purchase from 29/10/2022
I got pimples
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Laetitia O.
Rating: 1 out of 5
following a purchase from 28/10/2022
My order is not complete, I need a cream without oil
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Tania P.
Rating: 1 out of 5
following a purchase from 29/10/2022
I did not receive my order even though a delivery confirmation email was sent to me! Never again.
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Audrey M.
Rating: 1 out of 5
following a purchase from 27/10/2022
The soap is not gentle and I have since its use a rash of buttons Not the impression that it is natural goat's milk but filled with camphor
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Laurie N.
Rating: 1 out of 5
following a purchase from 10/10/2022
Nothing received, parcel was supposed to arrive on 15/10 !!! I am told to wait ...to wait for what exactly, a miracle ???
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