Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Hello, Second time I order from Pinup Secret and I am disappointed. The order tracking indicates that the package has been delivered. However, after checking in the mailbox and with the neighbors, I did not receive my package. Having contacted the delivery service, it informs me that they can not do anything and that I must see it with the seller. It is currently in progress with you, I am waiting for a return after having transmitted the documents. I recommended because I was basically satisfied with my first order, the quality of the products...
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Keila F.
Rating: 3 out of 5
following a purchase from 04/10/2022
For the moment I am quite happy. I'm waiting to see the long term results.
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Audrey Y.
Rating: 1 out of 5
following a purchase from 03/10/2022
Still no news from the survey that is supposed to tell me who my package was delivered to because I did not receive it And no refund
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Sophie D.
Rating: 3 out of 5
following a purchase from 30/09/2022
Items in poor condition.
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Emmeline L.
Rating: 1 out of 5
following a purchase from 04/10/2022
No on 2 products order one receipt
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Julie C.
Rating: 3 out of 5
following a purchase from 04/10/2022
Error on the order: 1 product received instead of 2. Responsive customer service. 2nd product sent back within a week.
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Amandine B.
Rating: 1 out of 5
following a purchase from 12/09/2022
I don't recommend it. Soap far too aggressive for my combination skin. Very disappointed 😞
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Flora L.
Rating: 3 out of 5
following a purchase from 03/10/2022
Top soap but very expensive product 26 e...
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Lilya B.
Rating: 1 out of 5
following a purchase from 30/09/2022
His incredible 😻
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Sarah M.
Rating: 1 out of 5
following a purchase from 29/09/2022
Order never arrived, I contact the customer service who tells me that they have to wait 14 days! The post office says they didn't get the parcel by pinup, it's going around in circles and I don't have the order that I paid for
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Céline L.
Rating: 1 out of 5
following a purchase from 29/09/2022
Error of products at the delivery, unreachable phone service with vocal message saying that it is closed exceptionally, except that it is every day! I received an answer to my complaint 11 days later because I threatened to contact the consumer services because their legal deadline stipulated on their email was not respected and I still do not have the ordered products. Case in progress.... and it's a real shame not to respect a customer who orders regularly!
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Amélie V.
Rating: 1 out of 5
following a purchase from 29/09/2022
I did not receive my full order, only one soap out of two and no solutions found by the site
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Émilie D.
Rating: 3 out of 5
following a purchase from 29/09/2022
I was charged twice.
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Virginie L.
Rating: 1 out of 5
following a purchase from 26/09/2022
Package arrived on time
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Pauline B.
Rating: 1 out of 5
following a purchase from 23/09/2022
I received the package opened with the product not closed...
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Isabelle M.
Rating: 3 out of 5
following a purchase from 23/09/2022
You should not place an order when there are promo codes or French days because they are overwhelmed and therefore you receive the order after 15 days. Too high prices too
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Sarah A.
Rating: 1 out of 5
following a purchase from 26/09/2022
Package not received, collection made...
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Matthias G.
Rating: 1 out of 5
following a purchase from 25/09/2022
No tracking of claims
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Stéphanie B.
Rating: 1 out of 5
following a purchase from 27/09/2022
Very good result
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Gaëlle S.
Rating: 3 out of 5
following a purchase from 23/09/2022
Not yet used but for the package no problem
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Anne C.
Rating: 1 out of 5
following a purchase from 24/09/2022
Delivery was poor Not delivered to the right place so waiting for the return to your home for. New free shipping elsewhere I am really disappointed
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Bruno R.
Rating: 1 out of 5
following a purchase from 09/09/2022
I did not receive my package
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Seyhan T.
Rating: 1 out of 5
following a purchase from 14/08/2022
I never received my package and pin up secret does not refund me I am very disappointed
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Sendra R.
Rating: 3 out of 5
following a purchase from 21/09/2022
I had to call again to get news about my order
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Stéphanie G.
Rating: 3 out of 5
following a purchase from 19/09/2022
1 of my products arrived half empty
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Cindy P.
Rating: 1 out of 5
following a purchase from 20/09/2022
I still have not received my order placed since September 21 😒
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Sophie D.
Rating: 1 out of 5
following a purchase from 20/09/2022
I received the package super fast but not the right products in it ...
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Sandrine B.
Rating: 1 out of 5
following a purchase from 16/09/2022
I have a problem in the delivery of the package so I still have not received it since my order on September 16 😕
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Amina B.
Rating: 1 out of 5
following a purchase from 16/09/2022
M'amis des boutons
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Randrianasolo D.
Rating: 1 out of 5
following a purchase from 18/09/2022
The delivered product is not in conformity with the request. A claim is being processed. Phone line is never in service. It sucks
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Aurore C.
Rating: 1 out of 5
following a purchase from 13/09/2022
Hello, I received the package in a deplorable state. I attached the photos in another mail.
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Isabelle G.
Rating: 3 out of 5
following a purchase from 15/09/2022
No I am missing a product if not I like the products
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Dif S.
Rating: 1 out of 5
following a purchase from 16/09/2022
No pass your way
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Jessica N.
Rating: 1 out of 5
following a purchase from 15/09/2022
Still not received my colid
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Hassiba M.
Rating: 3 out of 5
following a purchase from 14/09/2022
I received the order very quickly but the only thing I did not like is the price of the product I find it very expensive it's a shame
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Cheyma C.
Rating: 1 out of 5
following a purchase from 14/09/2022
One of the products I ordered was not in my package, and I still don't have a return from the SAV
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Mélanie V.
Rating: 1 out of 5
following a purchase from 13/09/2022
I got more pimples using pin up
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Miranda W.
Rating: 3 out of 5
following a purchase from 10/09/2022
The soap is a very good product, for the moment it makes umpe more than 15 days that I use it morning and evening plus the cream without oil unfortunately I have a lot more bonton than before. It's been 2 days that I use it only in the morning and I stopped the cream without oil, I have the impression that it's better.... to see afterwards.
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Françoise H.
Rating: 1 out of 5
following a purchase from 13/09/2022
Frankly I am disappointed I received my package all crushed everything but really everything and level packaging is not the top I am DOM TOM
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Jennifer F.
Rating: 1 out of 5
following a purchase from 12/09/2022
Very disappointed... The mist arrived emptied in the box and no compensation I am still waiting
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