Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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Johanna G.
Rating: 1 out of 5
following a purchase from 12/09/2022
I never received my order even though it is marked as delivered.
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Salomé F.
Rating: 3 out of 5
following a purchase from 11/09/2022
After a week of use, not only does the product dry my face but I don't see any progress on my spots (I have oily skin)
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Corine B.
Rating: 1 out of 5
following a purchase from 11/09/2022
I received my package with my three bottles and my soap as stipulated on my order but unfortunately the bottle containing the mist was badly closed and a little more than half of the product was poured in the box. I am very disappointed.
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Anancy Claudia E.
Rating: 3 out of 5
following a purchase from 04/09/2022
I am satisfied with my order
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Rasha B.
Rating: 1 out of 5
following a purchase from 07/09/2022
I did not receive my full order I do not have the mask
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Coraline N.
Rating: 1 out of 5
following a purchase from 08/09/2022
The soap that burns the skin....I am disgusted with my purchase. Yet 93/100 on Yuka. After a week I had patches and pimples all over my face. It's really not suitable for all skin types. It's a scam....thanks to some influencers for advertising this kind of m....I would never order this brand again.
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Nikita C.
Rating: 3 out of 5
following a purchase from 07/09/2022
The treatments are really great and work too well but they are expensive
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Valerie B.
Rating: 3 out of 5
following a purchase from 07/09/2022
Received a broken pot. Otherwise I am satisfied with the products
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Mathilde B.
Rating: 3 out of 5
following a purchase from 06/09/2022
The composition of the oil-free cream is not good for your health .... To review
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Amandine B.
Rating: 1 out of 5
following a purchase from 06/09/2022
product received already opened broken lid and product all over the box send back my product broken and no news in return I paid and nothing in return disappointed for this order I want to be called back as soon as possible and I would like to be told when and how I will receive my product in good condition?
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Claudine N.
Rating: 1 out of 5
following a purchase from 05/09/2022
Ras
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Maëva L.
Rating: 1 out of 5
following a purchase from 04/09/2022
I did not receive my order
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Fanny F.
Rating: 3 out of 5
following a purchase from 04/09/2022
Good soap. Too bad for the soft exfoliating care which is too soft it looks like a cream.
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Sabri B.
Rating: 1 out of 5
following a purchase from 04/09/2022
Enormous allergic reaction to the soap and cream, redness and patches on the forehead, neck, jaw and T-zone
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Najet H.
Rating: 1 out of 5
following a purchase from 02/09/2022
Soap does not keep its promises and is full of pimples on the front
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Ludivine G.
Rating: 1 out of 5
following a purchase from 31/08/2022
TOP Products 🤩
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Geraldine G.
Rating: 1 out of 5
following a purchase from 26/08/2022
Package not received, supposedly lost by the post office ... Customer service incompetent despite several calls and emails 3 weeks I'm waiting for a commercial gesture, it is still not complicated to return a soap! Not very commercial
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Sarah B.
Rating: 1 out of 5
following a purchase from 22/08/2022
It's been 3 weeks that I've been using it and it has made my pimples worse! "Secret of radiance" but it broke my skin! They don't even deserve 1 star
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Amina H.
Rating: 3 out of 5
following a purchase from 31/08/2022
A decent cream. I was still attached to the oil-free cream in the glass bottle. I don't know if it's the same cream in another packaging because the effect is different.
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Christina D.
Rating: 3 out of 5
following a purchase from 31/08/2022
I made mail concerning my order which misses my (goat's milk soap) in my parcel and I did not have return but which concerns the products I adore I would recommend it cordially
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Delphine A.
Rating: 3 out of 5
following a purchase from 29/08/2022
I'm quite happy with the result but I'm still waiting to see how it evolves
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Aurélie M.
Rating: 3 out of 5
following a purchase from 28/08/2022
My skin is smoother since 2 weeks but the pimples are still there and others have arrived
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Julia D.
Rating: 1 out of 5
following a purchase from 27/08/2022
The peeling disappointed me because I just had the impression that it is the peeling that crumbles and not the skin The product smells like hairspray And I was disappointed after 2 uses I will surely go see elsewhere ...
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Chantal C.
Rating: 1 out of 5
following a purchase from 26/08/2022
Not too happy because I ordered the product for the feet and I receive the product for the hands I contacted you by email but we can't send the photo of the product it's a pity I think I will order on another site of the same brand
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Mathilde R.
Rating: 1 out of 5
following a purchase from 24/08/2022
I am very dissatisfied because I am a long time customer and the price of the cream did not change, but the capacity went from 50 ml to 12 ml for the same price.
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Julie D.
Rating: 1 out of 5
following a purchase from 16/08/2022
I received an open package and I don't even have customer service back
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Virginie B.
Rating: 1 out of 5
following a purchase from 18/08/2022
I still have not received my order placed on August 18, the package is lost, I still have no news, I had to order again without being reimbursed for the order not arrived. No possibility to cancel the order.
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Laetitia D.
Rating: 1 out of 5
following a purchase from 19/08/2022
null soap I have been waiting for an answer for several days
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Sabine H.
Rating: 1 out of 5
following a purchase from 28/07/2022
First order made I was very happy with the products, so second order to replenish my stock I was missing products in my package! I made a claim and sent the photo as requested! Customer service non-existent the fault of Covid, it has good back Covid! I would like that they answer me, either that they refund me or that they send me back the missing product thing that seems normal to me! I am very very disappointed
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Raluca K.
Rating: 1 out of 5
following a purchase from 15/08/2022
Very disappointed to learn the origin of the products when all the marketing suggests a small local production
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Julie M.
Rating: 3 out of 5
following a purchase from 29/07/2022
Strong odor not pleasant but applies well to the skin
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Josephine C.
Rating: 3 out of 5
following a purchase from 11/08/2022
Hello, I have received my package, I would have liked to receive it directly in my mailbox than to go in a relay to recover it.
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Killian V.
Rating: 3 out of 5
following a purchase from 11/08/2022
Parcel ripped out of the mailbox, great products though
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Ozgur S.
Rating: 1 out of 5
following a purchase from 11/08/2022
I have bought many products from you, but the first time I was disappointed with your delivery my soap was all crushed, I couldn't even use it...
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Angéla C.
Rating: 3 out of 5
following a purchase from 10/08/2022
Fast reception, cream without oil just great because does not make the skin greasy at all, me who does not support any soap... that is perfect, now to see its effectiveness for acne.
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Akila F.
Rating: 1 out of 5
following a purchase from 10/08/2022
Still not received my order
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Amelie D.
Rating: 1 out of 5
following a purchase from 08/08/2022
The products are not adapted to my skin at all! The mask gives me redness all over my face. Very disappointed.
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Jennifer G.
Rating: 1 out of 5
following a purchase from 04/08/2022
I would have liked to receive my order to be able to put a star on it but to this day I still haven't received anything.
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Gwen P.
Rating: 3 out of 5
following a purchase from 03/08/2022
Perfect packaging, but the texture of the body cream reminds me of grease and no smell comes out. Disappointed as well for the foot cream. The soap remains the best product!
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Anaïs Yvonne M.
Rating: 3 out of 5
following a purchase from 29/07/2022
I placed my order for more than 50e of purchase and I paid anyway the expenses of sending And for the reception of the parcel I had to pay again 29e with the factor
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