Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
5 66k 81% 4 9 509 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 3 stars

Reset filters
A
Akila F.
Rating: 1 out of 5
following a purchase from 10/08/2022
Still not received my order
Translated reviews
A
Amelie D.
Rating: 1 out of 5
following a purchase from 08/08/2022
The products are not adapted to my skin at all! The mask gives me redness all over my face. Very disappointed.
Translated reviews
J
Jennifer G.
Rating: 1 out of 5
following a purchase from 04/08/2022
I would have liked to receive my order to be able to put a star on it but to this day I still haven't received anything.
Translated reviews
G
Gwen P.
Rating: 3 out of 5
following a purchase from 03/08/2022
Perfect packaging, but the texture of the body cream reminds me of grease and no smell comes out. Disappointed as well for the foot cream. The soap remains the best product!
Translated reviews
A
Anaïs Yvonne M.
Rating: 3 out of 5
following a purchase from 29/07/2022
I placed my order for more than 50e of purchase and I paid anyway the expenses of sending And for the reception of the parcel I had to pay again 29e with the factor
Translated reviews
L
Leslie S.
Rating: 1 out of 5
following a purchase from 31/07/2022
Very disappointed with the delivery.
Translated reviews
L
Lylia M.
Rating: 1 out of 5
following a purchase from 03/07/2022
horrible after sales service
Translated reviews
J
Judith B.
Rating: 3 out of 5
following a purchase from 27/07/2022
I use mainly the soap which I find very good. On the other hand I think that pin UP secret did not understand the principle to reduce its waste we pass from a simple plastic film to a plastic film plus cardboard and that for all the products
Translated reviews
A
Anne G.
Rating: 1 out of 5
following a purchase from 27/07/2022
Order received with a missing product!!! No response from customer service
Translated reviews
E
Emilie V.
Rating: 3 out of 5
following a purchase from 23/07/2022
Invoiced 4.99 euros to receive my comma in 48-72h but received in 5 days! Disappointed with the delay compared to the price
Translated reviews
E
Elodie L.
Rating: 1 out of 5
following a purchase from 23/07/2022
I ordered on purpose at the time of the free travel kit (for future business trips) but I did not receive the travel kit in my package. Disappointed.
Translated reviews
E
Emilie J.
Rating: 3 out of 5
following a purchase from 19/07/2022
The products for the moment I am testing them but the delivery I always put my home but on the package there is the address of the post office of my city, I live at the post office me?
Translated reviews
A
Aurélie R.
Rating: 1 out of 5
following a purchase from 18/07/2022
Package arrived quickly but product was damaged, had to throw away an item I paid for and now I'm being asked to return it even though I got rid of it! There was some everywhere. I even sent pictures as proof and they don't send it... disappointed
Translated reviews
M
Margaux S.
Rating: 1 out of 5
following a purchase from 20/07/2022
Package never received
Translated reviews
K
Kady D.
Rating: 1 out of 5
following a purchase from 20/07/2022
The soap arrived in a box all torn and so the soap was also damaged yet this is not the first time I order
Translated reviews
N
Nadia B.
Rating: 1 out of 5
following a purchase from 19/07/2022
The pump does not work! Impossible to get the cream and we say that we can't do anything! The price where that costs I do not understand why the pump is not of minimum quality so that it functions correctly so that the cream which is very thick goes up !!!! I am quite surprised by the soap that does not make any gesture. I just have to throw the cream in the garbage
Translated reviews
S
Sandrine R.
Rating: 3 out of 5
following a purchase from 19/07/2022
one of the products to leak during transport. damage
Translated reviews
C
Clémence R.
Rating: 1 out of 5
following a purchase from 16/07/2022
Incorrect content when ordering
Translated reviews
A
Alina C.
Rating: 1 out of 5
following a purchase from 08/07/2022
I bought the goat milk soap and I am disappointed! The next day, my skin is very, very oily, and shiny like never before, even though I have combination skin that tends to be dry.
Translated reviews
M
Marie L.
Rating: 3 out of 5
following a purchase from 13/07/2022
Missing item and no response from the service, so I was disappointed with the service.
Translated reviews
H
Hoslane T.
Rating: 1 out of 5
following a purchase from 14/07/2022
I give no note because the package I ordered did not correspond to the package ordered, the problem has still not been resolved, I am very disappointed, too bad because the quality of some problems are top!
Translated reviews
K
Kristina K.
Rating: 1 out of 5
following a purchase from 12/07/2022
full of buttons
Translated reviews
E
Emeline L.
Rating: 1 out of 5
following a purchase from 05/07/2022
I had ordered the goat milk soap, the face cream and the foot care and I did not receive the foot care! Despite numerous complaints I have neither the care nor a refund I am very disappointed in Pin Up Secret it's theft!
Translated reviews
Z
Zaineb K.
Rating: 3 out of 5
following a purchase from 12/07/2022
Delivery in a few days very fast, well packaged. Too bad the box of the soap is in cardboard because it was a good idea but it will get damaged too much and it will end up in the trash. Can't wait to see the famous results of this soap + precious cream combo.
Translated reviews
M
Morgane F.
Rating: 1 out of 5
following a purchase from 13/07/2022
This soap is a big scam financially and for the skin I dare not even talk about damage it made me bring out all my buttons I had not much there I have more than wind false advertising
Translated reviews
H
Hinda O.
Rating: 1 out of 5
following a purchase from 12/07/2022
It does not fulfill its promises no change for me. Disappointed. I even feel that it has accentuated my small pimples. For my part I do not recommend
Translated reviews
E
Elodie D.
Rating: 1 out of 5
following a purchase from 13/07/2022
Very disappointed package in very very bad condition and traces as if the creams had run...so back to sender hoping they send me back a package in good condition this time!
Translated reviews
S
Sabrina P.
Rating: 3 out of 5
following a purchase from 09/07/2022
Very satisfied with the soap that I have already recommended twice. However I wanted to test the oil free face cream and I was very disappointed to see that its composition on Yuka was rated 8/100, which is bad! The ingredients that compose it are not good for your health! I'm disappointed because the soap is super excellent!
Translated reviews
M
Marie Claude P.
Rating: 3 out of 5
following a purchase from 11/07/2022
Delivery to my home not respected
Translated reviews
M
Manon C.
Rating: 1 out of 5
following a purchase from 10/07/2022
1 missing product at the reception of my package, and not even a commercial gesture from pinup when sending the missing product
Translated reviews
A
Augustine G.
Rating: 3 out of 5
following a purchase from 08/07/2022
I paid for an express delivery in 2 days I received it after 6 days, product that aggresses the skin side of the lips all dry with cut ... cream that burns, apart from its effective against small buttons
Translated reviews
K
Karine G.
Rating: 3 out of 5
following a purchase from 07/07/2022
Hello, your products are good but expensive and moreover it always misses a product in the orders thus marre, and never refunded, never the product sent back in short not cool...
Translated reviews
S
Soraya F.
Rating: 3 out of 5
following a purchase from 04/07/2022
I have not yet used the products
Translated reviews
V
Valérie D.
Rating: 3 out of 5
following a purchase from 03/07/2022
Fast delivery
Translated reviews
C
Carole P.
Rating: 3 out of 5
following a purchase from 29/06/2022
The smell of the soap is a horror. I'm waiting to see if it lives up to its promise in terms of results.
Translated reviews
S
Sendra R.
Rating: 1 out of 5
following a purchase from 30/06/2022
Very disappointed for a 1st order. Error on 2 ordered products. I had to call back several times for the solution and I still haven't received the missing products from my 1st delivery.
Translated reviews
N
Noémie C.
Rating: 3 out of 5
following a purchase from 29/06/2022
Very satisfactory products, too bad that the price of the sales are not more advantageous than usually with some discounts. It would be wise to create the box (oil-free cream + precious cream + soap) ...
Translated reviews
N
Nataly B.
Rating: 3 out of 5
following a purchase from 29/06/2022
I ordered the Doux exfolian and I find that the opening is not practical and the cream too oily.
Translated reviews
M
Maribel O.
Rating: 3 out of 5
following a purchase from 29/06/2022
+ Fast delivery - high customs fees
Translated reviews
V
Vanessa P.
Rating: 1 out of 5
following a purchase from 23/06/2022
A catastrophe! Pimples all over my face after using soap and creams... Dryness from another world after cleaning the face with soap. Never again!
Translated reviews
We use cookies for audience measurement and improving user experience.