Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
The products are top notch! Brand adopted in my beauty routine! However, the packaging leaves something to be desired, it's a pity... on delivery, the cardboard box was all damaged and the packaging of the cream was also damaged........
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Claire D.
Rating: 1 out of 5
following a purchase from 25/06/2022
Patches of pimples came out even though I never had acne. The customer service assures me that this is normal and that it can last up to 2 months. Never seen anything like it. I wanted to test the brand out of curiosity, I won't do it again
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Joelle B.
Rating: 3 out of 5
following a purchase from 27/06/2022
One week of use, I find that the precious cream dries my skin. Not convinced for the moment
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Carla H.
Rating: 3 out of 5
following a purchase from 12/02/2022
Super
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Stéphanie L.
Rating: 3 out of 5
following a purchase from 27/06/2022
Mitigated... I found the soft care hyper greasy and had to remove for the blow ... The cream is well
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Noemie L.
Rating: 3 out of 5
following a purchase from 27/06/2022
The parcel arrived in a completely damaged package, the soap was totally deformed. As for the product itself, I have already observed a result after one use, it seems effective, to see on the long term.
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Karima O.
Rating: 3 out of 5
following a purchase from 24/06/2022
Mixed opinion, in test phase...
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Marion G.
Rating: 1 out of 5
following a purchase from 26/06/2022
Big disappointment, don't buy the face peel it's a horror! I regret my purchase.
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Justine C.
Rating: 3 out of 5
following a purchase from 22/06/2022
My order arrived very quickly but the packaging inside was quite damaged. Fortunately the products were in good condition.
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Audrey L.
Rating: 1 out of 5
following a purchase from 13/04/2022
I am disappointed, my redness did not even decrease and acne pimples appeared.
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Céline C.
Rating: 1 out of 5
following a purchase from 14/06/2022
I am surprised by the price on the site for the soap 26€ when you can find it in pharmacies at 19€.
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Siham D.
Rating: 1 out of 5
following a purchase from 14/06/2022
Very very drying soap to flee!
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Hadda E.
Rating: 3 out of 5
following a purchase from 14/06/2022
For the moment it doesn't change anything
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Joelle P.
Rating: 3 out of 5
following a purchase from 02/06/2022
Good products but transport galere... At first lost then found all damaged.....
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Océane U.
Rating: 1 out of 5
following a purchase from 09/06/2022
3 weeks to receive 2 soaps; SUPER!
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Sokhnaoumou S.
Rating: 1 out of 5
following a purchase from 09/06/2022
I placed an order with pin up secret on 08/06/2022 and I still have not received my order. I have contacted them and they tell me that they will make a claim to colissimo and so far I have no news. I am really disappointed
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Daisy P.
Rating: 3 out of 5
following a purchase from 09/06/2022
Hello, too much packaging I do not find useful to put boxes.
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Laetitia Y.
Rating: 1 out of 5
following a purchase from 08/06/2022
Very disappointed On the advertisement the soap holder looks like it's made of transportable plastic.
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Laurence B.
Rating: 1 out of 5
following a purchase from 07/06/2022
I am disappointed I have encountered problems in relation to the peeling I have sent an email but no one has replied to date
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Laura K.
Rating: 3 out of 5
following a purchase from 07/06/2022
It is impossible for me to give a negative or positive opinion, I have only been using the goat's milk soap for a few days. I am waiting for the results
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Sophie V.
Rating: 3 out of 5
following a purchase from 01/06/2022
I would have given much more but in my package the brush was missing, knowing that I had ordered it
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Anne-Sophie A.
Rating: 3 out of 5
following a purchase from 01/06/2022
Chaotic delivery, tracking of the delivery leaving something to be desired and I had to look for where my package was delivered when it was scheduled for home delivery. However, the item is as described and more than well packaged (even too much).
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Sophie T.
Rating: 1 out of 5
following a purchase from 31/05/2022
2 months to receive my order after 3 reminders with the customer service .
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Julie P.
Rating: 1 out of 5
following a purchase from 31/05/2022
The complaints department sucks, and I had my personal information stolen from their site a few days after my purchase. When I tried to report the breach to them, I was answered by bots. Thanks to the influencers who oversell this stuff, it's just a very expensive soap, nothing more. Oh, and don't take the brush, it's useless.
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Deolinda P.
Rating: 1 out of 5
following a purchase from 01/06/2022
Oil free cream delivered defective
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Amina F.
Rating: 1 out of 5
following a purchase from 31/05/2022
I did not receive my package
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Gaelle P.
Rating: 3 out of 5
following a purchase from 31/05/2022
I have the impression that the soap has changed, it is less effective than before
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Laura-Anaëlle K.
Rating: 1 out of 5
following a purchase from 30/05/2022
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Cécilia B.
Rating: 3 out of 5
following a purchase from 31/05/2022
Very good product but delivery problem, I ordered a box for Mother's Day, I received it 15 days later because there was a bug in the registration of my order, I was charged the amount 48 hours later, while my order has never been registered and therefore not prepared or shipped. Difficult to reach the sav (1 week). Very fast on the other hand once the problem taken into account.
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Stephanie D.
Rating: 3 out of 5
following a purchase from 30/05/2022
For sensitive skin the mask heats the skin not great and only 1 cleaning per day or every 2 days is enough otherwise dry skin
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Cathy B.
Rating: 1 out of 5
following a purchase from 29/05/2022
Always satisfied but this time disappointed because the pump of my oil-free cream does not work so it's a pain I have to open it completely each time.
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Meriem D.
Rating: 1 out of 5
following a purchase from 27/05/2022
I didn't like it after using it, I got pimples that I never used to get
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Prisca L.
Rating: 1 out of 5
following a purchase from 30/05/2022
Very disappointed by the smell of the exfoliating care...
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Alexia P.
Rating: 3 out of 5
following a purchase from 25/05/2022
Problem when placing the order. Following a complaint, quick return, but long delivery time thereafter.
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Sapna M.
Rating: 1 out of 5
following a purchase from 25/05/2022
I'm disappointed with pin up, I placed an order, I received only half of the order. Following this I made a claim, I was told to deal with the post office while the error comes from them. Frankly I am disappointed in pin up
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Dominique N.
Rating: 3 out of 5
following a purchase from 24/05/2022
Site can be improved. But very reactive team
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Sandra M.
Rating: 3 out of 5
following a purchase from 22/05/2022
Order received quickly
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Sheika J.
Rating: 3 out of 5
following a purchase from 20/05/2022
Order not validated at the beginning while payment ticket received by mail. Problem quickly solved. The soap is great and smells very good but the scrub doesn't smell like a toxic chemical smell of wall paint.
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Mirna A.
Rating: 1 out of 5
following a purchase from 09/05/2022
Disappointed - Taxes were applied to my package when this had not been the case before without any prior notification at the time of purchase.
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Elise G.
Rating: 1 out of 5
following a purchase from 20/05/2022
I ordered the soap 2 weeks ago. I am very disappointed, the price is exorbitant and it destroyed my skin. Do not buy it! I suffer from average acne from time to time since I use this soap I have a severe ac'e. I am extremely upset to put 26€ in the trash and have such a damaged skin...
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