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L
Rating: 1 out of 5
I am disappointed I have encountered problems in relation to the peeling I have sent an email but no one has replied to date
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 1 and 3 stars
Reset filtersL
Rating: 3 out of 5
It is impossible for me to give a negative or positive opinion, I have only been using the goat's milk soap for a few days. I am waiting for the results
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S
Rating: 3 out of 5
I would have given much more but in my package the brush was missing, knowing that I had ordered it
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A
Rating: 3 out of 5
Chaotic delivery, tracking of the delivery leaving something to be desired and I had to look for where my package was delivered when it was scheduled for home delivery. However, the item is as described and more than well packaged (even too much).
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S
Rating: 1 out of 5
2 months to receive my order after 3 reminders with the customer service .
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J
Rating: 1 out of 5
The complaints department sucks, and I had my personal information stolen from their site a few days after my purchase. When I tried to report the breach to them, I was answered by bots. Thanks to the influencers who oversell this stuff, it's just a very expensive soap, nothing more. Oh, and don't take the brush, it's useless.
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D
Rating: 1 out of 5
Oil free cream delivered defective
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A
Rating: 1 out of 5
I did not receive my package
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G
Rating: 3 out of 5
I have the impression that the soap has changed, it is less effective than before
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L
Rating: 1 out of 5
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C
Rating: 3 out of 5
Very good product but delivery problem, I ordered a box for Mother's Day, I received it 15 days later because there was a bug in the registration of my order, I was charged the amount 48 hours later, while my order has never been registered and therefore not prepared or shipped. Difficult to reach the sav (1 week). Very fast on the other hand once the problem taken into account.
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S
Rating: 3 out of 5
For sensitive skin the mask heats the skin not great and only 1 cleaning per day or every 2 days is enough otherwise dry skin
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C
Rating: 1 out of 5
Always satisfied but this time disappointed because the pump of my oil-free cream does not work so it's a pain I have to open it completely each time.
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M
Rating: 1 out of 5
I didn't like it after using it, I got pimples that I never used to get
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P
Rating: 1 out of 5
Very disappointed by the smell of the exfoliating care...
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A
Rating: 3 out of 5
Problem when placing the order. Following a complaint, quick return, but long delivery time thereafter.
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S
Rating: 1 out of 5
I'm disappointed with pin up, I placed an order, I received only half of the order. Following this I made a claim, I was told to deal with the post office while the error comes from them. Frankly I am disappointed in pin up
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D
Rating: 3 out of 5
Site can be improved. But very reactive team
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S
Rating: 3 out of 5
Order received quickly
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S
Rating: 3 out of 5
Order not validated at the beginning while payment ticket received by mail. Problem quickly solved. The soap is great and smells very good but the scrub doesn't smell like a toxic chemical smell of wall paint.
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M
Rating: 1 out of 5
Disappointed - Taxes were applied to my package when this had not been the case before without any prior notification at the time of purchase.
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E
Rating: 1 out of 5
I ordered the soap 2 weeks ago. I am very disappointed, the price is exorbitant and it destroyed my skin. Do not buy it! I suffer from average acne from time to time since I use this soap I have a severe ac'e. I am extremely upset to put 26€ in the trash and have such a damaged skin...
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A
Rating: 1 out of 5
Since I've been using Pin Up Secret, I've been getting pimples all over my face
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C
Rating: 1 out of 5
Very disappointed with Pin up secret. I ordered 4 items and in my package only 2 were delivered. Despite having made a complaint to customer service, they tell me that it is not their responsibility unfortunately. So I paid for 4 products for 2...
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F
Rating: 1 out of 5
I did not receive the order even though I was charged and it says delivered.
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D
Rating: 3 out of 5
I am starting my routine, for the moment the smell and the containers suit me perfectly
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H
Rating: 1 out of 5
I am not really satisfied, the products gave me a lot of pimples on my face.
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S
Rating: 3 out of 5
Very happy with the soap, but the cream dries out my facial skin
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S
Rating: 1 out of 5
Already for me it's a first, when I validated my order it was listed nowhere, I had to contact the soap to show proof of payments, And the day of withdrawal of my order unfortunately my package was damaged but what a disappointment, I do not think to recommend
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A
Rating: 3 out of 5
I had to contact customer service twice because : - my order was paid but not taken into account on the website. - I finally received my order but it was incomplete. Fortunately the customer service is reactive.
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A
Rating: 3 out of 5
Not enough hindsight for the moment and besides it was to make a gift to my daughter, so I can't tell you for the moment.
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L
Rating: 3 out of 5
I am not convinced of the products. I have a lot of pimples since. We will see with time if it is effective. The product smells good and is pleasant to handle
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Z
Rating: 1 out of 5
Your soap made me appear a lot of white button moreover it completely dried my skin I absolutely recommend not! It is unacceptable
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É
Rating: 3 out of 5
Hello I am very disappointed with the new tinted bottle instead of transparent because you can't see what's left as product.
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C
Rating: 3 out of 5
Very long delivery and no gesture for the customer when it should arrive after 72 hours
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F
Rating: 1 out of 5
Using the products ( soap, precious cream, oil free cream and peeling) I had more pimples. I am very disappointed and I do not recommend. I have acne prone skin, I use Laroche Posay and this is the product that helped me the most
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K
Rating: 3 out of 5
Promo code used shanna 40 and a soap offered reduction made but no soap offered more I find that the cream does not have the same smell as before
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S
Rating: 3 out of 5
I have the cream bottle without oil the cream is hard impossible to pump out the cream
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F
Rating: 1 out of 5
Very disappointed with the Face Peel. Ineffective and texture really unpleasant and difficult to remove
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V
Rating: 1 out of 5
The goat's milk soap and the cream are not suitable for my skin. The products burn me and leave me with dry patches. I put one star only for the gentle scrub, really disappointed.
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