Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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A
Alexia P.
Rating: 1 out of 5
following a purchase from 04/05/2022
Since I've been using Pin Up Secret, I've been getting pimples all over my face
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Camille M.
Rating: 1 out of 5
following a purchase from 19/05/2022
Very disappointed with Pin up secret. I ordered 4 items and in my package only 2 were delivered. Despite having made a complaint to customer service, they tell me that it is not their responsibility unfortunately. So I paid for 4 products for 2...
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Flora C.
Rating: 1 out of 5
following a purchase from 18/05/2022
I did not receive the order even though I was charged and it says delivered.
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Delphine C.
Rating: 3 out of 5
following a purchase from 18/05/2022
I am starting my routine, for the moment the smell and the containers suit me perfectly
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Helene B.
Rating: 1 out of 5
following a purchase from 19/05/2022
I am not really satisfied, the products gave me a lot of pimples on my face.
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Samia B.
Rating: 3 out of 5
following a purchase from 18/05/2022
Very happy with the soap, but the cream dries out my facial skin
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Sonia H.
Rating: 1 out of 5
following a purchase from 18/05/2022
Already for me it's a first, when I validated my order it was listed nowhere, I had to contact the soap to show proof of payments, And the day of withdrawal of my order unfortunately my package was damaged but what a disappointment, I do not think to recommend
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Angélique R.
Rating: 3 out of 5
following a purchase from 17/05/2022
I had to contact customer service twice because : - my order was paid but not taken into account on the website. - I finally received my order but it was incomplete. Fortunately the customer service is reactive.
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Anne Marie A.
Rating: 3 out of 5
following a purchase from 17/05/2022
Not enough hindsight for the moment and besides it was to make a gift to my daughter, so I can't tell you for the moment.
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Lisele A.
Rating: 3 out of 5
following a purchase from 16/05/2022
I am not convinced of the products. I have a lot of pimples since. We will see with time if it is effective. The product smells good and is pleasant to handle
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Zohra O.
Rating: 1 out of 5
following a purchase from 12/05/2022
Your soap made me appear a lot of white button moreover it completely dried my skin I absolutely recommend not! It is unacceptable
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Élisabeth D.
Rating: 3 out of 5
following a purchase from 10/05/2022
Hello I am very disappointed with the new tinted bottle instead of transparent because you can't see what's left as product.
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Cindy C.
Rating: 3 out of 5
following a purchase from 07/05/2022
Very long delivery and no gesture for the customer when it should arrive after 72 hours
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Fatima H.
Rating: 1 out of 5
following a purchase from 09/05/2022
Using the products ( soap, precious cream, oil free cream and peeling) I had more pimples. I am very disappointed and I do not recommend. I have acne prone skin, I use Laroche Posay and this is the product that helped me the most
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Karine D.
Rating: 3 out of 5
following a purchase from 09/05/2022
Promo code used shanna 40 and a soap offered reduction made but no soap offered more I find that the cream does not have the same smell as before
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Stéphanie F.
Rating: 3 out of 5
following a purchase from 09/05/2022
I have the cream bottle without oil the cream is hard impossible to pump out the cream
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Farha B.
Rating: 1 out of 5
following a purchase from 08/05/2022
Very disappointed with the Face Peel. Ineffective and texture really unpleasant and difficult to remove
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Virginie L.
Rating: 1 out of 5
following a purchase from 07/05/2022
The goat's milk soap and the cream are not suitable for my skin. The products burn me and leave me with dry patches. I put one star only for the gentle scrub, really disappointed.
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Lauriane B.
Rating: 1 out of 5
following a purchase from 08/05/2022
This one made me a rash of buttons
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Soumia E.
Rating: 3 out of 5
following a purchase from 08/05/2022
Tested only for 1 week, so not a lot of results. Smoother skin texture and no more change in the pimples than that. To be seen in the long term
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Anna O.
Rating: 1 out of 5
following a purchase from 06/05/2022
Zero!!!
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Christelle C.
Rating: 3 out of 5
following a purchase from 06/05/2022
I just used it so no real change for the moment, except that I have tingling when using the soap I do not know if so normal. So there delivery is very fast.
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Jessica L.
Rating: 1 out of 5
following a purchase from 05/05/2022
Hello then on the product I have nothing to say but for my last order I was a little disappointed because I received my package in a pitiful state so my soap was received in a thousand pieces then I made a report with you and with the post office but the post office did not even try to understand what had happened it said that there is nothing everything is fine while not I sent the photos
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Maroua G.
Rating: 3 out of 5
following a purchase from 05/05/2022
Good product no more
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Mireille R.
Rating: 3 out of 5
following a purchase from 04/05/2022
Disappointed by the oil pump that does not work I went back to the problem I was told that there was more pump so fuck off what does that mean!
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Max O.
Rating: 1 out of 5
following a purchase from 04/05/2022
I regularly order oil free cream and I ordered some here to test their new packaging but disappointed at the reception to see that the tube is still green and therefore impossible to finish the cream until the end even with the old packaging and the new one the cream remains at the bottom and impossible to break the glass to recover what remains at the bottom
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Isabelle R.
Rating: 3 out of 5
following a purchase from 04/05/2022
I already knew the soap, it is consistent with the reviews, but the peeling, a little disappointed because not really change on the skin.
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Sybille B.
Rating: 3 out of 5
following a purchase from 04/05/2022
Good products but not miraculous either. To buy during the promos because expensive.
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Delphine G.
Rating: 3 out of 5
following a purchase from 04/05/2022
Good product but very expensive compared to other sites
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Kathy L.
Rating: 3 out of 5
following a purchase from 02/05/2022
Except for the damaged packaging, delivery was perfect.
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Luzio I.
Rating: 3 out of 5
following a purchase from 02/05/2022
For the moment I don't see much change
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Celia D.
Rating: 1 out of 5
following a purchase from 30/04/2022
Lame! I find myself with a face full of pimples and patches when at the beginning I only had 2/3 of them
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Valérie L.
Rating: 3 out of 5
following a purchase from 30/04/2022
Some delay in the orders but very good products
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Sophia G.
Rating: 3 out of 5
following a purchase from 27/04/2022
The soap is very pleasant and my skin no longer has pimples or black pears. However, I don't like the fragrance of the cream in the jar and it's not moisturizing enough for me.
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Sharon L.
Rating: 1 out of 5
following a purchase from 22/04/2022
CATASTROPHIC! My skin is totally burned and filled with pimples that I never had and that don't go away. Don't fall into the trap! Never buy!!!!!!!!!
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Patricia A.
Rating: 3 out of 5
following a purchase from 21/04/2022
Very good but I would have liked a small sample to try
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Elodie B.
Rating: 1 out of 5
following a purchase from 23/04/2022
Missing 1 product. The weight was exact so see with the post office which tells me the same thing. So disappointed because lost money and I will have no news of my missing soap
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Lauriane D.
Rating: 1 out of 5
following a purchase from 24/04/2022
No solution proposed in case of delivery problems
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Aline W.
Rating: 3 out of 5
following a purchase from 22/04/2022
Well
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Souad O.
Rating: 3 out of 5
following a purchase from 07/04/2022
Hello, For this time, a problem with my delivery (the package would have arrived damaged so could not be distributed to me. Even though I was waiting for the soap I ordered because my son had finished his, I waited. But what I think is a pity is that I had to contact them again to find out where the 2nd shipment was following this incident. Thank goodness I called because it still wasn't sent back... This order was not the best experience... When there is a delivery problem, at least make sure you check the tracking of the order you are supposed to send back.
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