Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
5 66k 81% 4 9 509 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 3 stars

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P
Patricia A.
Rating: 3 out of 5
following a purchase from 21/04/2022
Very good but I would have liked a small sample to try
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Elodie B.
Rating: 1 out of 5
following a purchase from 23/04/2022
Missing 1 product. The weight was exact so see with the post office which tells me the same thing. So disappointed because lost money and I will have no news of my missing soap
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Lauriane D.
Rating: 1 out of 5
following a purchase from 24/04/2022
No solution proposed in case of delivery problems
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Aline W.
Rating: 3 out of 5
following a purchase from 22/04/2022
Well
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Souad O.
Rating: 3 out of 5
following a purchase from 07/04/2022
Hello, For this time, a problem with my delivery (the package would have arrived damaged so could not be distributed to me. Even though I was waiting for the soap I ordered because my son had finished his, I waited. But what I think is a pity is that I had to contact them again to find out where the 2nd shipment was following this incident. Thank goodness I called because it still wasn't sent back... This order was not the best experience... When there is a delivery problem, at least make sure you check the tracking of the order you are supposed to send back.
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Mélanie B.
Rating: 1 out of 5
following a purchase from 21/04/2022
After a mistake on my order, I found their solution not very commercial. I still received the right product in the end but I was disappointed.
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Mariam N.
Rating: 3 out of 5
following a purchase from 18/04/2022
Fast delivery, good product. A little expensive considering the quantity of products.
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Natty V.
Rating: 3 out of 5
following a purchase from 17/04/2022
Products that go very well for my sensitive skin. Very pleasant smell
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Sophie H.
Rating: 3 out of 5
following a purchase from 15/04/2022
Clear and simple site
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Sophie F.
Rating: 3 out of 5
following a purchase from 15/04/2022
The day cream does not suit my skin. My skin feels tight.
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Helena M.
Rating: 3 out of 5
following a purchase from 18/04/2022
On the other hand no indication for pregnant women there are essential oils in the soap!
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Mallory P.
Rating: 3 out of 5
following a purchase from 15/04/2022
I am missing my soap in the order I received
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Ophélie S.
Rating: 3 out of 5
following a purchase from 17/04/2022
It's a shame that the products are sent without even a small letter or other in the package. It feels like you're getting "dumb" products. Otherwise I can't wait to see the results on my face.
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Claude B.
Rating: 1 out of 5
following a purchase from 31/03/2022
Hello, your product made me win more pimples than I removed on my face
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Celine G.
Rating: 1 out of 5
following a purchase from 15/04/2022
Phenomenal pimple outbreak while my skin is perfectly adapted to the criteria of the soap and much too expensive this product is not a treatment as the influencers like to sell it to us.
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Lauriane S.
Rating: 3 out of 5
following a purchase from 14/04/2022
Fast delivery! Perfecto soap! For the cream without oil very good smell but at the opening the cream was pasty.
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Jennifer M.
Rating: 3 out of 5
following a purchase from 13/04/2022
It's been 15 days since I started pin up secret, to see in time if I have good results...
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Laurence H.
Rating: 3 out of 5
following a purchase from 13/04/2022
Pleasant texture but no improvement for the moment. I've been using it for a week now.
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Sarah B.
Rating: 1 out of 5
following a purchase from 14/04/2022
Gives pimples the next day, every time I use it.
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Sandra R.
Rating: 3 out of 5
following a purchase from 13/04/2022
The soap is fabulous and the oil-free cream suits me perfectly I think to recommend
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Christelle L.
Rating: 3 out of 5
following a purchase from 13/04/2022
good product but a bit expensive
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Sonia M.
Rating: 3 out of 5
following a purchase from 12/04/2022
Package received without delivery notes just the products left inside. No coupons to encourage a new order. The instructions of a product are written in German, no translation. Obliged to go on the site to understand. Otherwise, the products smell good and have a good texture. I am not convinced by the peeling, the soap is good and the precious cream is good. I'm thinking of recommending it and taking another product to complete the range.
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Julie S.
Rating: 3 out of 5
following a purchase from 08/04/2022
Correct product. To avoid pimples it works very well. Reduces the stains but not all of them are gone yet.
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Yasmine C.
Rating: 1 out of 5
following a purchase from 11/04/2022
This does not work at all, I paid for my order for nothing. My skin is even worse than before using these products.
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Emeline D.
Rating: 3 out of 5
following a purchase from 13/04/2022
I am very satisfied, delivery in 2 days.
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Elodie L.
Rating: 1 out of 5
following a purchase from 11/04/2022
Order still not recovered because not sent to my home although I had requested and paid for home delivery!!! Usually it's fast without any problem, but here it's a real hassle, I don't even know if I'll be able to pick it up, it's incompatible with my schedule and it hasn't even arrived yet, 15 days!!!
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Marilene R.
Rating: 3 out of 5
following a purchase from 11/04/2022
Second time for me. Big mistake on the oil free cream, it was before in a bottle where we lost 1/5 of the product. Now the bottle is not reusable and the pump is null, heavy bottle. All this to not extend the straw of 1cm in the green bottle. I think I will order more it is not improved for me even if the product remains effective of ouf
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Brenda B.
Rating: 1 out of 5
following a purchase from 11/04/2022
Soap and foot cream well received but damaged I would not recommend this site
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Aurore F.
Rating: 3 out of 5
following a purchase from 11/04/2022
I am disappointed with the new smell of the oil-free cream, I liked the old one too much
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Virginie I.
Rating: 1 out of 5
following a purchase from 11/04/2022
I ordered 3 bottles ...all 3 arrived with pumps that don't work, a little light considering the price. And no news from customer service last order.
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Rabebe B.
Rating: 1 out of 5
following a purchase from 09/04/2022
There was a missing product still not refunded really bad
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Layla B.
Rating: 1 out of 5
following a purchase from 08/04/2022
I don't like it at all!!! My skin is dried out and the precious cream is even worse! I have to put on 3 layers and my skin is tight. What a misleading advertisement! I so regret paying so much for nothing.
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Melanie B.
Rating: 1 out of 5
following a purchase from 08/04/2022
Disappointed very long delivery time, no gift received as expected following my order.
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Naima M.
Rating: 1 out of 5
following a purchase from 10/04/2022
Not at all suitable for dry and sensitive skin. Although I took the dry sensitive skin kit. My skin dried out even more. Until I had tightness and red patches on my face. I referred to it by mail but it suggests me to continue once a day. But still the same problem. So I stopped this routine and I took my usual routine. And my skin is almost back to normal. The least I could have done was to make a commercial gesture. Given that I ordered under your advice. So dry skin I would not recommend this range. It is a range more for oily skin and seborrheic tendency. So I threw the money out the window. Thank you for this loss of money.
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Sandrine A.
Rating: 1 out of 5
following a purchase from 10/04/2022
The product is good but the delivery time and customer service suck
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Laura B.
Rating: 3 out of 5
following a purchase from 07/04/2022
Great!
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Daisy C.
Rating: 1 out of 5
following a purchase from 07/04/2022
Delivered in a relay point and not at home
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Felicia B.
Rating: 3 out of 5
following a purchase from 07/04/2022
Goat's milk soap is great, but it dries out the skin a little. The oil-free cream is a disaster, but really a disaster, really bad for your health, carcinogenic...
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Laura E.
Rating: 3 out of 5
following a purchase from 06/04/2022
The price is still high and I find that the new packaging is less "luxurious" and I like it less
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Lucie M.
Rating: 1 out of 5
following a purchase from 06/04/2022
I did not receive my order so I would like my money back
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