Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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A
Anaïs D.
Rating: 3 out of 5
following a purchase from 07/02/2022
Lots of products. I still have pimples and it's getting worse.
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Aurelie R.
Rating: 1 out of 5
following a purchase from 14/02/2022
A customer service unreachable by phone is a shame ..... it does not give a good image at all!
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Adeline G.
Rating: 3 out of 5
following a purchase from 14/02/2022
Too expensive despite a great product
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Sophie P.
Rating: 1 out of 5
following a purchase from 11/02/2022
Very disappointed when we see the products of the body scrub harmful to health. And once again sending and packaging without any entity or interest for the customer. I threw the product without using it.
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Bernadette T.
Rating: 1 out of 5
following a purchase from 13/02/2022
My skin has become very dry, I look twice as wrinkled even though I moisturize my skin well. Red patches appear after using the soap and the so-called gentle scrub has damaged my skin even more. I trusted the reviews I bought but for the moment my skin is worse than before, although I only had a few spots that I wanted to get rid of. If I could have returned your products and gotten a refund I would have done so.
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Alexia T.
Rating: 3 out of 5
following a purchase from 13/02/2022
Product arrived well remains more case use it and see the effects
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Émilie P.
Rating: 1 out of 5
following a purchase from 12/02/2022
The pump of the cream without oil does not work, I warn then the sav and they answer me that it makes cut the stem of the pump, except that it does not work tjrs. I will never recommend any product again. Very disappointed
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Ganaelle S.
Rating: 3 out of 5
following a purchase from 08/02/2022
Delivery is quite long. But for the rest, products at the top
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Tifanie B.
Rating: 1 out of 5
following a purchase from 11/02/2022
I don't know if it's due to the soap or the oil-free cream but it burned under my eyes, patches on my cheeks and spread between my eyebrows. Disappointed because it looked like top products! I am pregnant maybe the products are not suitable for pregnant women because it is the first time that I react like this! The hand cream is still perfect and the smell is really nice I will try again once my pregnancy is over ...
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Elise V.
Rating: 3 out of 5
following a purchase from 12/02/2022
Product undoubtedly very good but totally incompatible with my skin (normal has mixed) At the end of one week my skin was completely dried with unpleasant tuggings I had to stop using the range Attention the products containing goat milk are not appropriate for all the skins
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Laura C.
Rating: 1 out of 5
following a purchase from 11/02/2022
Order paid with 5 euros delivery fee for reception in 48h Order received 10 days later
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Faradhoynie A.
Rating: 3 out of 5
following a purchase from 06/02/2022
I bought this because I heard it was a miracle product. It's not for everyone. I have black skin and had just a few pimples when I received the order.
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Caroline T.
Rating: 3 out of 5
following a purchase from 07/02/2022
Great products that I usually use! On the other hand bad SAV problem of pump bottle I am answered by asking me to tinker with it because they do not have any in stock!
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Mariana T.
Rating: 1 out of 5
following a purchase from 10/02/2022
I did not receive the order, but please do not contact pin up because a lost or stolen order is not their problem. They have to contact them every week to follow up on the process and the response time is not an issue. Very disappointed.
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Naidat D.
Rating: 1 out of 5
following a purchase from 10/02/2022
I love it too much
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Christelle R.
Rating: 1 out of 5
following a purchase from 09/02/2022
Goat's milk soap at the top and well rated on yuka but the oil free cream to avoid.... It is rated 2/100 on yuka and full of components bad for health (endocrine disruptor and thyroid). It's a shame to advertise such products.
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Katia S.
Rating: 1 out of 5
following a purchase from 09/02/2022
It damaged my skin
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Elif K.
Rating: 1 out of 5
following a purchase from 10/02/2022
All I got were patches on my face. I'm really disappointed.
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Cléodalie D.
Rating: 1 out of 5
following a purchase from 09/02/2022
Customer service not at all commercial. I did not receive my order entirely and the customer service does not want to make any commercial gesture either refunded the missing product or sent back the missing product
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Hulya E.
Rating: 3 out of 5
following a purchase from 09/02/2022
I have not yet tested everything For the moment good product
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Laury M.
Rating: 1 out of 5
following a purchase from 09/02/2022
Ad parcel delivered 72h after order which is false I received 2 weeks later. Not happy.
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Alicia M.
Rating: 3 out of 5
following a purchase from 09/02/2022
Orders to Belgium are very slow. I received my package yesterday. I ordered on february 9th. Can't wait to test them
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Veronique L.
Rating: 1 out of 5
following a purchase from 08/02/2022
a beautiful site but.....
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Soumia K.
Rating: 1 out of 5
following a purchase from 08/02/2022
Product without effectiveness with a very strong odor at the application
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Lauriane P.
Rating: 1 out of 5
following a purchase from 08/02/2022
Leaves my skin dry No change for my skin .... I regret my purchase
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Bettina V.
Rating: 3 out of 5
following a purchase from 08/02/2022
Very good product, I am satisfied with it
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Prescillia O.
Rating: 3 out of 5
following a purchase from 05/02/2022
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Ludivine P.
Rating: 3 out of 5
following a purchase from 28/01/2022
I thought that this soap would avoid dry skin after the shower, compared to its unit price, I still find it expensive
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Aurelia M.
Rating: 1 out of 5
following a purchase from 07/02/2022
No result for me. The cream has a dead skin effect but it's not really our dead skin, it's the cream that does it. Money thrown out the window again... thank you for ruining us by making us believe that it works!
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Mélissa C.
Rating: 1 out of 5
following a purchase from 07/02/2022
In my jar of cream there are brown stains unusable
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Salma A.
Rating: 3 out of 5
following a purchase from 06/02/2022
Good product but not rich enough moisturizer.
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Christine G.
Rating: 3 out of 5
following a purchase from 03/02/2022
Products ordered on February 03 and delivered on the 18th!!! No information from you. It is me who asked for news by mail.and there, I am told that one of the articles is out of stock but that the stocks will be restocked the day after tomorrow.....72h after I finally have the package. I understand stock shortages. On the other hand, I find it hard to understand why they don't inform the customers of a delay. Good products but no after sales service.
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Julie B.
Rating: 3 out of 5
following a purchase from 04/02/2022
I put 3 stars an average note because the products are super apparently I begin to use them recently but for my part a delivery on 15 days because a product was not in stock I had to wait for the restocking of this product of my complete box thus a long delivery for me I hope to have a beautiful skin with all the products which I received
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Sonia H.
Rating: 1 out of 5
following a purchase from 04/02/2022
Disappointed because despite the large order not the brush offered or even the bag
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Laura V.
Rating: 1 out of 5
following a purchase from 04/02/2022
Very disappointed for a first order, I received a product eventrer....
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Marianne A.
Rating: 1 out of 5
following a purchase from 06/02/2022
Thanks to the soap I gained even more pimples than before! And when I left it on as a mask, my skin burned. As a result, I have a face with pimples everywhere and a burned skin, totally dry. I strongly advise against it.
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Shaymâa B.
Rating: 1 out of 5
following a purchase from 03/02/2022
I got a ton of pimples !!!!!!!!
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Anais L.
Rating: 1 out of 5
following a purchase from 01/02/2022
Order not received investigation in progress long. I know I will not have my package and no commercial gesture no return no refund proposed for the moment! Me who wanted to order afterwards I would go to the competition .
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Maud G.
Rating: 3 out of 5
following a purchase from 02/02/2022
I received my package in a few days, no worries, I love the products, only problem I did not receive the oxy-mineral mask, so I am still quite disappointed
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William B.
Rating: 1 out of 5
following a purchase from 01/02/2022
I have been using Pin Up Secret products for over 3 years and this will be my last order. Decline in quality in all areas.
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