Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 3 stars

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Laura J.
Rating: 1 out of 5
following a purchase from 26/01/2022
Hello, I ordered and paid for 2 precious complexion soaps and 2 precious creams, I only received one of each instead of 2... After sending 2 messages of complaint to the customer service, I still have no answer to this day! Thank you for regularizing this situation as soon as possible and for taking the trouble to answer me! Sincerely Laura JEHANNIN
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Manon I.
Rating: 1 out of 5
following a purchase from 27/01/2022
A real catastrophe. The face burned by the cream, I contact the customer service who confirms that the cream does not have the usual texture and offers to send me a new one but still nothing received...!
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Mélanie L.
Rating: 1 out of 5
following a purchase from 26/01/2022
no products my burn the skin and no feedback from their commercial
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Sophie D.
Rating: 1 out of 5
following a purchase from 27/01/2022
The order was well taken care of and received quickly, but the products I ordered caused me to have burns on my cheeks. It does not suit my skin at all.
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Naima G.
Rating: 1 out of 5
following a purchase from 26/01/2022
Honestly the goat milk cream and soap dried out my face and gave me pimples so I don't recommend it at all.
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Damaris M.
Rating: 1 out of 5
following a purchase from 26/01/2022
Very aggressive soap for the skin. I do not recommend it at all for problem skin... disappointed
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Edith B.
Rating: 1 out of 5
following a purchase from 26/01/2022
Hello, despite the good comments, and against all expectations, these products (soap and precious cream) have burned my skin ... red skin, which pulls after use. very disappointed. I do not recommend it at all. Otherwise fast service and shipping.
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Valentine B.
Rating: 3 out of 5
following a purchase from 25/01/2022
I am happy with my purchase that I use every day
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Jessica S.
Rating: 3 out of 5
following a purchase from 24/01/2022
This soap gives a sensation of well-cleaned skin, but does not remove my pimples I am disappointed
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Loris Z.
Rating: 3 out of 5
following a purchase from 23/01/2022
My skin has become very dry.
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Vanessa M.
Rating: 3 out of 5
following a purchase from 24/01/2022
It is the second time that I order the 1st time everything went well, but there I had an invoice of customs fees of half the value that I ordered ... I would not do it again, I hope that soon it will be possible to cder on a Swiss site .
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Irma H.
Rating: 1 out of 5
following a purchase from 22/01/2022
black patches appeared on my face after one week of use, I intend to continue the care until the end
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Patricia C.
Rating: 3 out of 5
following a purchase from 21/01/2022
Good product, but the smell of the scrub is not great at all
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Coline D.
Rating: 3 out of 5
following a purchase from 23/01/2022
The products are still great, nothing to say about that. However, I was very disappointed to see a huge amount of bubble wrap for only two soaps ... not great for the environment
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Sandra R.
Rating: 3 out of 5
following a purchase from 20/01/2022
My skin feels tight afterwards despite the oil-free cream.
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NATHALIE C.
Rating: 3 out of 5
following a purchase from 18/01/2022
strong points: this soap is great for reducing skin problems like small pimples and blemishes, it has a good duration in time and a pleasant smell (3 stars) weak points: its very high price for a soap that improves the complexion, at the limit if it had mattifying agents that could justify the cost for a perfect complexion.
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Laetitia Y.
Rating: 1 out of 5
following a purchase from 19/01/2022
Poor presentation
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Raina S.
Rating: 1 out of 5
following a purchase from 19/01/2022
There was a problem with the address. I cancelled my order but I will be recommending it soon.
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Roumeissa F.
Rating: 3 out of 5
following a purchase from 18/01/2022
I still haven't received my order .... It's been over a month. Otherwise the products are great
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Awa K.
Rating: 1 out of 5
following a purchase from 18/01/2022
I did not receive my package
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Emma B.
Rating: 1 out of 5
following a purchase from 17/01/2022
Very disappointed. Lack of precision on the type of skin which are adapted or not for these products. The soap and the cream dry my skin too much. After using them, my skin is grainy...
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yosr O.
Rating: 1 out of 5
following a purchase from 17/01/2022
I took the peel and it does absolutely nothing of what it promises. It's a scrub, it's not even a peel
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Felicia F.
Rating: 3 out of 5
following a purchase from 18/01/2022
This is not the first time I have ordered the soap so I am happy with it. I have to test a few days to know if the exfoliant keeps its promises. On the other hand, I was very disappointed with the oil-free cream because it doesn't have the same smell as usual and that's one of the reasons why I loved it. The whole thing made it perfect. Without this smell it is not the same.
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Magdalena A.
Rating: 1 out of 5
following a purchase from 16/01/2022
I am not satisfied with the product very disappointed
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Salome V.
Rating: 1 out of 5
following a purchase from 16/01/2022
The product gives me even more pimples
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Sandrine G.
Rating: 1 out of 5
following a purchase from 15/01/2022
Creams not conform to those I usually buy! Very disappointed
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Woodeline E.
Rating: 1 out of 5
following a purchase from 16/01/2022
Unfortunately a real catastrophe.
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Maïté P.
Rating: 3 out of 5
following a purchase from 14/01/2022
I have already tested the goat milk soap several times and I love it. It has even been adopted by my friends and family. I wanted to discover the complete range but I am missing the oil-free cream in my order. Too bad! Ps: I already contacted the customer service
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Cindy B.
Rating: 1 out of 5
following a purchase from 16/01/2022
Products not conform to the description, mad more buttons and plates than anything else. I am disappointed with these products
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Soumeya A.
Rating: 3 out of 5
following a purchase from 15/01/2022
Very good quality
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Florence N.
Rating: 3 out of 5
following a purchase from 15/01/2022
Good product but way too expensive
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Floriane S.
Rating: 1 out of 5
following a purchase from 14/01/2022
Excuse me, I have received my package, I am in the testing phase
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Charlotte S.
Rating: 3 out of 5
following a purchase from 15/01/2022
I find that the shipping costs at home are way too expensive for just 1 soap. There are not enough parcel relays to choose from closer to home.
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Jeremy L.
Rating: 3 out of 5
following a purchase from 15/01/2022
For the moment I don't see any effect on my face, I'm waiting a little while before stopping
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Cecile B.
Rating: 1 out of 5
following a purchase from 16/01/2022
I only received the cream and the customer service did not see fit to send me back a soap that I had ordered. The package was weighed at the post office as complete so no follow-up to my complaint! Very disappointed
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Clara R.
Rating: 3 out of 5
following a purchase from 15/01/2022
Without the precious cream, appearance of buttons...
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melanie D.
Rating: 3 out of 5
following a purchase from 16/01/2022
Waited 10 days because of a bad routing from Colissimo, too bad I never had any problems until now. Fortunately the product is worth the wait
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Jennifer S.
Rating: 3 out of 5
following a purchase from 12/01/2022
I love the products just that this time my pump of my cream is not working 🧐
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Ludivine L.
Rating: 3 out of 5
following a purchase from 13/01/2022
I am for the moment septic on the products (soaps and cream without oil) because the soap burns my skin especially when I use it in mask. I hope that this discomfort will fade away after using them... On the other hand, the products smell extremely good and the textures are very pleasant.
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Melody S.
Rating: 3 out of 5
following a purchase from 14/01/2022
Natural products with a very pleasant smell but my skin dries out since I use these products.
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