Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 3 stars

Reset filters
W
Wassila A.
Rating: 3 out of 5
following a purchase from 13/01/2022
I like this product 🥰👍🏻
Translated reviews
C
Céline C.
Rating: 3 out of 5
following a purchase from 14/01/2022
I took the soap which I use twice a day and the cream. I have big concerns about tightness. My skin is tight which is not pleasant
Translated reviews
N
Nadia K.
Rating: 1 out of 5
following a purchase from 13/01/2022
It is the 2nd that I order it literally burned my face I had to be put under anti allergic following a consultation with the doctor. After the first use, I woke up the next day with a red and painful face. This will be my last purchase.
Translated reviews
N
Nathalie H.
Rating: 1 out of 5
following a purchase from 12/01/2022
My order was incomplete I was missing a cream in the pack 😢
Translated reviews
O
Oceane M.
Rating: 1 out of 5
following a purchase from 30/12/2021
A disaster, my skin has never been so dehydrated. It brought out a lot of pimples, to be avoided!
Translated reviews
S
sonia C.
Rating: 3 out of 5
following a purchase from 10/01/2022
Used for less than 2 weeks. I must admit that it is not bad for the moment. Bought it because of hormonal deregulation. It looks like a 15 year old. It does indeed dry out the skin. I am not a big fan of the oil-free cream. I don't have the impression that it moisturizes much. On irritated skin it stings a bit. The scrub is pretty good. We'll have to see how it goes over time.
Translated reviews
L
Ludivine C.
Rating: 3 out of 5
following a purchase from 10/01/2022
I ordered the oil-free cream but the pump does not work properly
Translated reviews
S
Sandra L.
Rating: 1 out of 5
following a purchase from 08/01/2022
There were 2 items missing from my package so I thought it was out of stock so I'm waiting for the rest of my order
Translated reviews
O
Ophélie T.
Rating: 3 out of 5
following a purchase from 10/01/2022
I'm starting to see results on my skin knowing that I have horrible acneic skin I hope with time it will go away in any case I continue the soap and the cream without oil 👍
Translated reviews
J
Jodie G.
Rating: 1 out of 5
following a purchase from 27/12/2021
I have asked several times and at several places for Pin Up Secret to remove my email because I have never, ever signed up for anything, and I don't live in France. So, in that regard, the customer service is abysmal.
Translated reviews
K
Kelly V.
Rating: 1 out of 5
following a purchase from 05/01/2022
For someone who has extremely fragile skin like me, I would not recommend it because I had a soap reaction. I had a big allergy
Translated reviews
N
Nadiége D.
Rating: 1 out of 5
following a purchase from 06/01/2022
Very expensive for a soap that brings nothing. Sensation of not cleansed skin then very dry. Rash after 3 days of use. Very disappointed feeling of having been tricked
Translated reviews
M
Mallet M.
Rating: 1 out of 5
following a purchase from 06/01/2022
Very disappointed, because I ordered only one product, and I had two withdrawals on my bank account!
Translated reviews
M
Melina C.
Rating: 1 out of 5
following a purchase from 05/01/2022
Charge twice the amount of the order! Message sent to customer service but no answer!
Translated reviews
E
Emmnuelle H.
Rating: 1 out of 5
following a purchase from 05/01/2022
The sample was taken twice. The 2 creams were opened and had dried. Mail sent but no answer from you. I am very disappointed with my order
Translated reviews
Y
Yza A.
Rating: 3 out of 5
following a purchase from 03/01/2022
The first few days were magical. I had a superb skin but after 1 week of using it twice a day I had red patches on my cheeks and my skin was very dry. I spaced out the use and it is better. The peeling to remove the dead skin suits me on the other hand. But I would continue to use the soap. It still did my skin good
Translated reviews
L
Latifa K.
Rating: 3 out of 5
following a purchase from 03/01/2022
Packaging that leaves something to be desired in a bubble wrap for a soap. A nice box would not be refused ... 26 € the soap what
Translated reviews
S
Sophie W.
Rating: 1 out of 5
following a purchase from 18/12/2021
Hello. I bought your soap and the prestigious cream for Christmas. When I use the soap as a mask, very quickly, I feel that it heats up and stings and I am red when I take it off. If I put the cream directly after, it stings horribly. I am therefore disappointed, I thought that these products were suitable for all types of skin but apparently not, I continue to use the soap but only as a soap and not as a mask but for the moment no change on my skin, still some imperfections, far from the promises announced!
Translated reviews
L
Laura C.
Rating: 3 out of 5
following a purchase from 02/01/2022
Very happy with the goat milk soap but very disappointed with the face cream. After cleaning my face with soap and applying the cream I have a feeling of tightness as if the cream was not moisturizing enough and I do not appreciate its smell
Translated reviews
L
Lilia B.
Rating: 3 out of 5
following a purchase from 01/01/2022
Mixed opinion
Translated reviews
V
VIOLINE F.
Rating: 3 out of 5
following a purchase from 23/12/2021
I love your products. My skin has improved. It is much more beautiful and I have far fewer imperfections. On the other hand, you don't make any effort in sending the packages. The packaging sucks, it's just cardboard
Translated reviews
A
Aurelie B.
Rating: 1 out of 5
following a purchase from 30/12/2021
I am disappointed with the products... After two uses of the soap and the oil-free cream, red and very dry patches appeared on my face...
Translated reviews
M
Mélanie B.
Rating: 1 out of 5
following a purchase from 30/12/2021
I was charged twice for my order... After sending the proof, I'm still waiting for the refund! Apart from that, satisfied with the products but not sure to recommend them
Translated reviews
J
Jurado E.
Rating: 1 out of 5
following a purchase from 25/12/2021
I ordered the range for the face indeed the price is interesting but I understand with each use the following day I get up I have buttons everywhere on the face.
Translated reviews
R
Rissel S.
Rating: 1 out of 5
following a purchase from 28/12/2021
Good evening Happy New Year to you. Concerning the delivery 🚚 it is very fast. By cons false advertising. The girl she well specified that the delivery and free with 2 products offered (bag in my opinion) with the Promo code Romi The delivery was paid and without the items offered
Translated reviews
E
Emilie M.
Rating: 1 out of 5
following a purchase from 29/12/2021
I have even more pimples than before. Bad product served by lying influencers.
Translated reviews
M
Madani F.
Rating: 3 out of 5
following a purchase from 29/12/2021
maybe accelerate the delivery even more
Translated reviews
K
Kandia D.
Rating: 1 out of 5
following a purchase from 25/12/2021
Not received the right products
Translated reviews
C
Celine H.
Rating: 3 out of 5
following a purchase from 27/12/2021
Hello I find that the products are very abrasive. But maybe I'm not using them correctly. I have a dry and reactive skin.
Translated reviews
A
Alexandrina L.
Rating: 1 out of 5
following a purchase from 27/12/2021
Not serious
Translated reviews
L
Ludivine C.
Rating: 1 out of 5
following a purchase from 25/12/2021
Order received very very late without excuse really disappointed
Translated reviews
C
Charlene G.
Rating: 1 out of 5
following a purchase from 25/12/2021
They forgot a product and they redirect me to the post office which can't do anything...
Translated reviews
V
Vanessa P.
Rating: 1 out of 5
following a purchase from 25/12/2021
Sending the wrong item and customer service not responding
Translated reviews
M
Marine S.
Rating: 3 out of 5
following a purchase from 18/12/2021
Fast delivery, products sent as ordered.
Translated reviews
S
Sonya S.
Rating: 3 out of 5
following a purchase from 23/12/2021
I ordered Christmas boxes including a second free soap that I unfortunately did not find at the reception in my package, referring to customer service I had as an answer that the weight carrier was correct, and nothing else despite I sent photos of the package and then out of the package and then again all separate ... more response .... So even though the product seems to be good the service around it really leaves something to be desired.
Translated reviews
M
Maria H.
Rating: 1 out of 5
following a purchase from 21/12/2021
Too aggressive for my skin I don't use it anymore... I opted for a soap and its snail creams for wrinkles and marks...
Translated reviews
C
Caroline P.
Rating: 3 out of 5
following a purchase from 20/12/2021
Disappointed to pay delivery fees to be delivered as soon as possible and all in all received later.
Translated reviews
M
Marie A.
Rating: 1 out of 5
following a purchase from 21/12/2021
At the moment I have very dry skin since I started using it and I have small red patches that appear ....
Translated reviews
E
Emilie D.
Rating: 1 out of 5
following a purchase from 21/12/2021
Cream dries the skin too much, not at all pleasant to put on, unpleasant smell
Translated reviews
C
Catherine B.
Rating: 3 out of 5
following a purchase from 21/12/2021
These products are very pleasant
Translated reviews