Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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Mélanie B.
Rating: 1 out of 5
following a purchase from 30/12/2021
I was charged twice for my order... After sending the proof, I'm still waiting for the refund! Apart from that, satisfied with the products but not sure to recommend them
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Jurado E.
Rating: 1 out of 5
following a purchase from 25/12/2021
I ordered the range for the face indeed the price is interesting but I understand with each use the following day I get up I have buttons everywhere on the face.
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Rissel S.
Rating: 1 out of 5
following a purchase from 28/12/2021
Good evening Happy New Year to you. Concerning the delivery 🚚 it is very fast. By cons false advertising. The girl she well specified that the delivery and free with 2 products offered (bag in my opinion) with the Promo code Romi The delivery was paid and without the items offered
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Emilie M.
Rating: 1 out of 5
following a purchase from 29/12/2021
I have even more pimples than before. Bad product served by lying influencers.
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Madani F.
Rating: 3 out of 5
following a purchase from 29/12/2021
maybe accelerate the delivery even more
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Kandia D.
Rating: 1 out of 5
following a purchase from 25/12/2021
Not received the right products
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Celine H.
Rating: 3 out of 5
following a purchase from 27/12/2021
Hello I find that the products are very abrasive. But maybe I'm not using them correctly. I have a dry and reactive skin.
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Alexandrina L.
Rating: 1 out of 5
following a purchase from 27/12/2021
Not serious
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Ludivine C.
Rating: 1 out of 5
following a purchase from 25/12/2021
Order received very very late without excuse really disappointed
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Charlene G.
Rating: 1 out of 5
following a purchase from 25/12/2021
They forgot a product and they redirect me to the post office which can't do anything...
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Vanessa P.
Rating: 1 out of 5
following a purchase from 25/12/2021
Sending the wrong item and customer service not responding
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Marine S.
Rating: 3 out of 5
following a purchase from 18/12/2021
Fast delivery, products sent as ordered.
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Sonya S.
Rating: 3 out of 5
following a purchase from 23/12/2021
I ordered Christmas boxes including a second free soap that I unfortunately did not find at the reception in my package, referring to customer service I had as an answer that the weight carrier was correct, and nothing else despite I sent photos of the package and then out of the package and then again all separate ... more response .... So even though the product seems to be good the service around it really leaves something to be desired.
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Maria H.
Rating: 1 out of 5
following a purchase from 21/12/2021
Too aggressive for my skin I don't use it anymore... I opted for a soap and its snail creams for wrinkles and marks...
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Caroline P.
Rating: 3 out of 5
following a purchase from 20/12/2021
Disappointed to pay delivery fees to be delivered as soon as possible and all in all received later.
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Marie A.
Rating: 1 out of 5
following a purchase from 21/12/2021
At the moment I have very dry skin since I started using it and I have small red patches that appear ....
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Emilie D.
Rating: 1 out of 5
following a purchase from 21/12/2021
Cream dries the skin too much, not at all pleasant to put on, unpleasant smell
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Catherine B.
Rating: 3 out of 5
following a purchase from 21/12/2021
These products are very pleasant
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Elodie G.
Rating: 1 out of 5
following a purchase from 21/12/2021
A lot of advertising for products that are not worth it. My skin is burnt and my acne has gotten worse. I don't recommend this product at all and am angry at myself for buying it. These products are just marketing, done by instagrammers.
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Laurane D.
Rating: 1 out of 5
following a purchase from 21/12/2021
Hello, I am disappointed, since I have been using your products, I have more and more imperfections on my face. I think that your products do not work with my skin type.
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Meghane P.
Rating: 1 out of 5
following a purchase from 19/12/2021
The jar of cream arrived with dry residue all over the inside of the lid and on top of the cream! Disappointing especially for the quality / price ratio. Nothing to say about the soaps that arrived in good condition.
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Martine G.
Rating: 3 out of 5
following a purchase from 20/12/2021
The products are a bit expensive Fortunately there are coupon codes
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Laura S.
Rating: 1 out of 5
following a purchase from 18/12/2021
Very disappointed, a strong smell and not good. Not possible to use it
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Cynthia G.
Rating: 1 out of 5
following a purchase from 18/12/2021
Big red plate appeared Questioning on components by message no news
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Cyrielle G.
Rating: 1 out of 5
following a purchase from 19/12/2021
After a week and a half no difference on my skin
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Naima B.
Rating: 1 out of 5
following a purchase from 18/12/2021
The texture of Gommage has changed and so has the soap
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Virginie B.
Rating: 1 out of 5
following a purchase from 29/11/2021
I did not receive the right products. I had to waste my time at the post office to return the wrong products. Once the products were received by pin-up the right products were sent to me but not received in time for my Christmas gifts. I regret that I did not receive a commercial gesture.
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Ahmed F.
Rating: 1 out of 5
following a purchase from 15/12/2021
I did not receive my package and the explanations are not clear
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Sarah A.
Rating: 3 out of 5
following a purchase from 15/12/2021
The soap is good but it dries my skin and lightens my complexion so not great
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Aminata O.
Rating: 1 out of 5
following a purchase from 16/12/2021
This product gave me a lot of pimples, a kind of allergy.
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Magalie S.
Rating: 3 out of 5
following a purchase from 16/12/2021
Clean and fast delivery. However, a complaint was made on the day of receipt because the kit offered was missing and 15 days later 0 returns ....
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Sabrina R.
Rating: 1 out of 5
following a purchase from 10/12/2021
Very bad experience because I never received my package. Colissimo is very bad in delivery my package appears given in the box I did the tour of my neighbors and I never received it. I have complained to the post office but no one cares. It's the postman's word and I have no recourse and I paid for a care that I never received. I am disgusted
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Marilyn M.
Rating: 3 out of 5
following a purchase from 13/12/2021
The product is very good, I don't need to use it anymore and I found my dearest one in a pharmacy, only happiness. No need to order on the site.
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Marie O.
Rating: 3 out of 5
following a purchase from 13/12/2021
I received my cream open and runny! I am unpleasantly surprised considering the price all the same
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Sylvie B.
Rating: 1 out of 5
following a purchase from 12/12/2021
The perfect soap when the peeling is a scam
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Tiphaine H.
Rating: 1 out of 5
following a purchase from 11/12/2021
Not suitable for my skin, the cream burned my skin after the second use. Thanks anyway ☺️
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Valérie S.
Rating: 3 out of 5
following a purchase from 11/12/2021
I like the soap very much, but unfortunately the delivery is quite long otherwise ras
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Laurie J.
Rating: 1 out of 5
following a purchase from 16/11/2021
Never order on this site!.big scam I ordered on November 16 it is December 24 I still have not received anything and customer service does nothing. They say they can't find my address.
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Mélina H.
Rating: 3 out of 5
following a purchase from 08/12/2021
Reduces acne but dries out a lot... so when I put on the precious cream it burns my face
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Jennifer O.
Rating: 1 out of 5
following a purchase from 10/12/2021
Missing items
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