Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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Caroline M.
Rating: 3 out of 5
following a purchase from 09/12/2021
Great products as usual! But little problem when I opened the package! I am missing the gift bag and the brush.
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Ines F.
Rating: 3 out of 5
following a purchase from 08/12/2021
Very bad smell on the scrub and good texture on the soap
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Jackie P.
Rating: 3 out of 5
following a purchase from 07/12/2021
Good follow-up
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Priscillia R.
Rating: 1 out of 5
following a purchase from 08/12/2021
Horrible I have the face burned of the large plates and buttons !!!! To be avoided
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Nadege V.
Rating: 3 out of 5
following a purchase from 07/12/2021
I received my two products and I still love them. I have received my order and I am very pleased with the service and the quality of the product. I'm very happy with the service and the quality of the product. I'm glad I got my money back. I'm sure it will be fine, but please be careful not to charge me twice, thank you.
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Olivia B.
Rating: 3 out of 5
following a purchase from 06/12/2021
Super
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Sandra N.
Rating: 3 out of 5
following a purchase from 06/12/2021
The product arrived quickly, too bad the christmas box is not in a box, but just in a box ... but the coupon codes are appreciable!
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Celia L.
Rating: 3 out of 5
following a purchase from 07/12/2021
The soap and the cream without the oil are great, but the peeling and the exfoliant are not suitable for all acne-prone skin because my skin was inflamed from using them.
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Zaessinger S.
Rating: 1 out of 5
following a purchase from 06/12/2021
Disappointed with the toxic products of the product purchased and the response of the customer service
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Julie R.
Rating: 1 out of 5
following a purchase from 07/12/2021
Package received in bad condition the cream was damaged
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Pascale S.
Rating: 3 out of 5
following a purchase from 03/12/2021
The package was received promptly, but noted boxed and not packed in a box! It is a shame it was for a Christmas gift!
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Karine V.
Rating: 3 out of 5
following a purchase from 04/12/2021
I ordered a face care set and received it in a box and not in the white box. It's for Christmas, it's not pretty. It's not pretty.
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Véronique D.
Rating: 3 out of 5
following a purchase from 05/12/2021
A little disappointed with my day cream
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Audrey S.
Rating: 1 out of 5
following a purchase from 23/11/2021
Products full of endocrine disruptors. To be avoided.
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Océane C.
Rating: 1 out of 5
following a purchase from 28/11/2021
Package never received. I contacted customer service 2 weeks ago to report it, I was simply told to "wait" without any compensation proposal ... !
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Marie L.
Rating: 1 out of 5
following a purchase from 24/11/2021
When I went to the post office to pick up my package, they gave me another package with bottles of wine, mislabelled. A real circus
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Christelle L.
Rating: 3 out of 5
following a purchase from 07/11/2021
order received in 1 month. too long
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Valérie G.
Rating: 1 out of 5
following a purchase from 30/11/2021
I ordered a boxed set for Christmas. My order arrived without the boxed set...the products were wrapped in bubble wrap one by one and put in the shipping box...it looks like a boxed set. I am disappointed with this order.
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Johanna F.
Rating: 3 out of 5
following a purchase from 02/12/2021
The only problem is that the shipping costs are too expensive
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Pauline P.
Rating: 3 out of 5
following a purchase from 26/11/2021
The products are very good, but the after sales service less so. I am a little disappointed, I received the oil-free cream with a broken tip (the cream did not pour), video to support, and the SAV told me to cut a piece of the stem and try again. I would have preferred to have a functional product...
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Florence S.
Rating: 3 out of 5
following a purchase from 29/11/2021
The smells and textures are very pleasant. However, the peeling leaves residues on the small hair on the face, which are hard to remove. Despite all the treatments, I can't get rid of the little skin from the wing of my nose to the cheekbone. To be continued as the treatments begin.
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Rossana C.
Rating: 1 out of 5
following a purchase from 25/11/2021
I am very disappointed that I did not receive my full order. I wanted to test your products for the first time and I am really confused.
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Linda H.
Rating: 1 out of 5
following a purchase from 27/11/2021
The product I received does not correspond to my order. Please come back to me as soon as possible to find a solution (refund or return of the real product).
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Monique A.
Rating: 3 out of 5
following a purchase from 30/11/2021
Boff I don't have the imprecision that it really works for the moment 7 days. But it makes my skin clear and soft
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Marie-France Y.
Rating: 3 out of 5
following a purchase from 30/11/2021
Fast delivery In the middle of a trial
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Dominique S.
Rating: 1 out of 5
following a purchase from 28/11/2021
I have ordered gift boxes and have received them in a cardboard box. I am very much looking forward to the boxes for Christmas.
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Corinne C.
Rating: 1 out of 5
following a purchase from 30/11/2021
My opinion it's a shame I sent you an email you never answered me. you send a box without box the shame for me to offer the package without box just a cardboard box.
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Mathilde V.
Rating: 1 out of 5
following a purchase from 27/11/2021
For the price, I'm really disappointed... and you don't even make a difference for skin types... Surprising for this price...
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Fabienne H.
Rating: 3 out of 5
following a purchase from 29/11/2021
Soaps are expensive and therefore not affordable for everyone.
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Carole R.
Rating: 3 out of 5
following a purchase from 29/11/2021
I'm just starting and I don't have any results yet
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Charlotte P.
Rating: 3 out of 5
following a purchase from 26/11/2021
Box well damaged upon receipt damage
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Derya K.
Rating: 3 out of 5
following a purchase from 29/11/2021
The products are of good quality
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Jessica T.
Rating: 3 out of 5
following a purchase from 28/11/2021
Very good product but paying shipping fees when the product will not be delivered to us I find it bof
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Stacey G.
Rating: 3 out of 5
following a purchase from 26/11/2021
Package received quickly. Well packaged, however, an error in the order :(
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Orianne B.
Rating: 1 out of 5
following a purchase from 28/11/2021
I ordered a gentle exfoliating treatment, which was open in the box, so the treatment had leaked into the box, not great.
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Zélie Z.
Rating: 3 out of 5
following a purchase from 28/11/2021
Great products but arrived damaged despite the protective bubbles. The plastic around the soap was torn and the brush dented. But probably because of the carrier.
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Sabrina B.
Rating: 1 out of 5
following a purchase from 28/11/2021
It does not suit my skin at all, although it is recommended for acne-prone skin. After 3 days of use I got an inflammation on my face, blistered everywhere, I had to go to the doctor to get a cream and antihistamines.
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Sonia C.
Rating: 3 out of 5
following a purchase from 26/11/2021
Stings a little on the face to be seen in the long term
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Catherine V.
Rating: 1 out of 5
following a purchase from 27/11/2021
Jen never received my order
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Marie S.
Rating: 3 out of 5
following a purchase from 27/11/2021
It is a gift My friend is satisfied with the product but unfortunately she has a problem with the cap Marie from Toulon And my Friend Sylvie from Brittany
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