Customer reviews of Pinup Secret

Soap very well improves the skin slightly but as soon as you stop the imperfections return

One of the creams leaked in my package. I find that it smells strong except for the oil-scented cream which smells very good. I'm 47 years old with no problem skin. Is it really for me?

I received the products quickly and they seem to be of good quality. Nevertheless, since I started using them (about 2 weeks), I seem to have more pimples than usual. An influencer on Instagram had said that this could happen. I'm hoping it will subside because I've rarely had so much redness, pimples, blemishes,....

Package never received! I had to send an email to report it because no follow-up from the company. They are opening a dispute with the post office for me that is their internal business. I still haven't received the product and no solution is proposed. However, the amount is debited from my bank account so in any case the company owes me. I don't have to suffer and wait for the resolution of the dispute with the post office to get the item I paid for. I am totally disappointed with my first order. No delivery security even though a fee is paid at the time of ordering and the package is delivered by collissimo. I do not recommend buying directly from the pin up secret site

Very good product that I ordered several times but over time packaging less and less quality received in a simple envelope bubbles products all deformed

The feeling of a washed face is good, but after more than 15 days of using the different pin up products, I have a lot of pimples, even though I wanted to use them to remove spots (still present) and blackheads on my nose (also still present). A little disappointed with the result, the positive point is really the feeling of clean skin and pleasant care

Since I've been using your products, my skin is very dry and peels in certain places, and I have 10 times more pimples than before... I'm disgusted, especially at the price you sell it for!

Peeling a big joke, no peeling effect. The cream texture is anything but oil free and the goat milk soap, apart from smelling much too strongly of tea tree, is no more effective than a simple and 10x cheaper goat milk soap. Very good for the price.

Not effective

Fast and efficient delivery. The package should be accompanied by a consumer brochure, a flyer on the range, the mode of use ... It lacks glamour!

0/10. no commercial gesture established for the inconvenience caused..I had more the impression to annoy people all that because every day I asked myself the question or it was with my package..here is the feeling that I had. I will definitely not be placing any more orders

I have been charged twice for a single order and my requests for refunds have not been answered...

The products I ordered are not what I received. They offered me a refund or promo code deal with no news for over a week now.

I ordered 2 soaps plus a cream and only saw 1 again. I sent a message to customer service and they told me that the weight of the package was correct.

I've only been using it for a week, no effect for the moment, on the contrary, pimples are appearing. I'm still doubtful about the effectiveness of the product.

Does not suit my skin. The smell is very strong in essential oils. I am a little disappointed and the soap is expensive.

nothing to report, products like any other

I did not receive my package... too bad

I'm not sure what to do about it, but I'm sure it's a good idea.

The package was received in perfect condition. The only negative point is the delivery time, which I find too long. Thank you

The products are great but a bit expensive for my taste

My 2 orders have been combined, I would like the refund of my shipping costs please. Thank you very much.

I ordered on August 1 and received the package on August 9.

The soap is great but the mask is not at all. I also scanned it and it is very poor (bad ingredients for the skin).

I had to wait 3 weeks to recommend the right one and again I was charged for delivery. Very disappointed with the tracking and customer service

Soap is fine, but the precious cream does not moisturize, at least for me

I contacted 2x to be sure if it is including the TTC . And no, I got screwed. They told me that they are wrong and it's not my problem, I'm your customer! So I hope I'll get some feedback... thank you for contacting me.

I was supposed to receive an extra lounge with the purchase of a pack, which I did not receive... disappointed!

After two weeks of use, it is difficult to see a result. However, the products are pleasant to use. The cream is very good for combination/oily skin. The mask gives a glow. The soap is good, but the peels are not exceptional.

I put a star because I can't put zero. I have not received my package. I have been waiting for almost 15 days for an answer from customer service! To date, I do not have my order and I lost 52 euros. So no I do not recommend at all. To flee.

I have been a customer of pin-up secret for almost a year. I like the products but I am disappointed with the customer service, I have sent several to report that I was charged by pin-up secret 2 times the sum of 70.85€ for a single package. The service responded by telling me that they were sending my request to the appropriate department. Since then I have not received any information. I would like to be reimbursed as soon as possible for this amount. I would like to be reimbursed as soon as possible. LEGAVRE Maureen.

Good product, but delivery problem. Once I contacted customer service, the package was found and delivered but it took 2 weeks...

The soap is really good it does good to the skin but unfortunately I paid extra to receive it as soon as possible (between 3 to 5 days) but I only received it 2 weeks later, it was a little long but not serious otherwise top

I received the order and it was on time and the pills work great. Too bad

The soap smells too much like perfume, and leaves the skin very dry. Too bad, I'm a bit disappointed

Delivery time 20/20 The smell of geranium is a little too pronounced I do not appreciate too much.

I love the smell but I can't give it away

I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product and the quality of the service.

A disaster, my skin is swollen red and full of pimples

Does not solve the skin problems, to see with time...pleasant texture