Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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Mathieu J.
Rating: 1 out of 5
following a purchase from 15/07/2021
The soaps look like chemicals and not goat's milk not satisfied with them I don't recommend ....
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Dejanire E.
Rating: 3 out of 5
following a purchase from 14/07/2021
Well
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Victoria L.
Rating: 3 out of 5
following a purchase from 12/07/2021
My order didn't contain a box even though I ordered a set 🤷🏾♀️, disappointed on that point but for the rest it's still the same quality 😁
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Corinne P.
Rating: 3 out of 5
following a purchase from 09/07/2021
Good product, a little expensive and I hate the smell
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Muriel O.
Rating: 3 out of 5
following a purchase from 13/07/2021
Deadlines met but lack of explanation too bad
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Isslem B.
Rating: 1 out of 5
following a purchase from 14/07/2021
Send 2 peels instead of the moisturizer
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Clarisse F.
Rating: 1 out of 5
following a purchase from 13/07/2021
Not suitable for dry and sensitive people and it is not indicated anywhere
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Sabine C.
Rating: 1 out of 5
following a purchase from 09/07/2021
A mistake in my order disappointed me a lot this time. I ordered 4 monoi soaps and I received 4 of another fragrance 😔
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Paula M.
Rating: 3 out of 5
following a purchase from 13/07/2021
The soap was not the usual colour, this has happened twice now
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Sarah H.
Rating: 1 out of 5
following a purchase from 11/07/2021
Foot cream ,eye powder ,.... Too much silicone not convinced at all D a beautician
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Audrey B.
Rating: 1 out of 5
following a purchase from 11/07/2021
Very disappointed! The packaging is "chtip", and the product purchased is also of very poor quality. I let myself use it twice: it linted without even letting the product work, and stayed on the down. I will even throw it away: disappointed disappointed! I don't recommend it to anyone (remember: peeling)
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Sandrine M.
Rating: 1 out of 5
following a purchase from 12/07/2021
Product does not conform!!!
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Nesrine S.
Rating: 1 out of 5
following a purchase from 04/07/2021
I did not receive my package, I made a claim 10 days ago and still no answer I will never order from them again
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Coldefy F.
Rating: 3 out of 5
following a purchase from 07/07/2021
I am disappointed that I have to travel 25 km to pick up my parcel at a parcel relay. This distribution should be reviewed
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Aurore M.
Rating: 3 out of 5
following a purchase from 06/07/2021
Shared for now. Out of 3 orders, the first one was pretty good, the second one was a disaster. I never received my package which was sent to a relay 30 km from my home. The only time I was able to go there I was told that it was picked up by someone else. The only time I was able to go there I was told that it was picked up by someone else, but the parcel was finally at the relay, so I wasn't going to drive 60 km again. More than a month to be reimbursed. And the last order very satisfied very fast. The products, I love the soap and the cream without oil but not yet effective enough for my oily skin, I still shine a lot.
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Jessica L.
Rating: 1 out of 5
following a purchase from 06/07/2021
I still haven't received my order. I am waiting for a return from you but seeing the time passing (I wonder how much longer I have to wait) if I will not ask for a refund!
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Sandrine L.
Rating: 1 out of 5
following a purchase from 07/07/2021
Hello, I never received my package
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Natacha M.
Rating: 1 out of 5
following a purchase from 05/07/2021
Skin-aggressive products
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Valérie K.
Rating: 3 out of 5
following a purchase from 04/07/2021
The hydration is not bad... but the smell does not correspond to me...
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Marie D.
Rating: 3 out of 5
following a purchase from 05/07/2021
Goat's milk soap is an excellent product....but I wouldn't say the same about the others:(
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Aude S.
Rating: 3 out of 5
following a purchase from 03/07/2021
Very good products which I am very satisfied with! However, I placed an order to benefit from a promotional offer and I did not get the advertised offer. Despite my emails to customer service, my request was not taken into account. I am therefore dissatisfied with the management of customer relations.
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Monica Sofia S.
Rating: 3 out of 5
following a purchase from 22/05/2021
At the top
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Maddy L.
Rating: 3 out of 5
following a purchase from 30/06/2021
I bought this soap because everyone talks about it and it is great for acne. So I tried it when I was in the middle of a crisis and yes it helped the pimples to dry and go away faster but on the other hand it dried and burned my skin especially on my forehead and cheek and I became quite red... so I will only use it some days when I really have a good crisis of pimples but on a daily basis it is too aggressive for my skin.
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Maxime V.
Rating: 1 out of 5
following a purchase from 24/06/2021
I never received my last package The after sales service is unreachable I am just told that you received the package on such and such a date ... but I don't understand that I didn't receive the package. To be avoided The after sales service is not at all serious No guarantee on the delivery
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Sarah M.
Rating: 3 out of 5
following a purchase from 08/06/2021
Good product but I would have liked a stand to make it easier to store. On the other hand, it leaves my skin a little dry despite good overall hydration, but it does remove redness over time
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Céline R.
Rating: 1 out of 5
following a purchase from 17/06/2021
Disappointed. Price paid high for having a drier skin than before despite the rich cream, and the soap that just fulfills its role as soap. The smell is quite strong and not very pleasant for me. I will not recommend.
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Matei M.
Rating: 1 out of 5
following a purchase from 21/06/2021
I'm really sorry I bought it because I think it doesn't work for everyone and I didn't think this soap was a miracle. It's not that at all, it dries the skin too much and even if I moisturize my skin is still dry.
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Sakina B.
Rating: 1 out of 5
following a purchase from 22/06/2021
Frankly I am on it, I have an oily skin and it became more oily and it made me buttons and opened the ports, I wanted to try the soap but I hesitate! Sorry
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Pascale C.
Rating: 3 out of 5
following a purchase from 21/06/2021
In fact I am divided! The order arrived very quickly, the soap is very well noted and it is really great, but, and this is my problem, the cream without oil is very very badly noted! 19.8 for the soap and 2.2 for the cream! Big disappointment! Even if I think to continue to use the soap...I have skin problems since years and it is the 1st product which is effective
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Haya L.
Rating: 1 out of 5
following a purchase from 22/06/2021
I wouldn't recommend it at all The delivery time and delivery was fine but the product itself is horrible it doesn't smell good it burns my face I had to rinse it off in a hurry
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Delphine M.
Rating: 1 out of 5
following a purchase from 21/06/2021
Disappointed with the smell of the goat's milk soap. Very unpleasant pungent lavender smell. Too bad 🙁
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Jennifer D.
Rating: 3 out of 5
following a purchase from 16/06/2021
Received broken soap mm if it was indicated fragile when opening disaster
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Cindy V.
Rating: 3 out of 5
following a purchase from 16/06/2021
The gentle exfoliating treatment arrived open.
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Faballa D.
Rating: 1 out of 5
following a purchase from 15/06/2021
The soap gave me a lot of pimples unfortunately
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Marie P.
Rating: 3 out of 5
following a purchase from 13/06/2021
The soap/mask looks good for drying out blemished areas. However, the packaging/wrapper it comes in is disappointing (no effort made on the packaging, poor quality impression) and upon arrival the soap has a very strong and unpleasant smell (which does not give the impression of coming from natural ingredients).
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Priscilia P.
Rating: 1 out of 5
following a purchase from 10/06/2021
I'm still waiting for my order to arrive, my parcel has not been delivered to the relay point and I still haven't heard from it.
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Virginie M.
Rating: 3 out of 5
following a purchase from 08/06/2021
Very pleasant soap. To see for the effectiveness. Lack of information on the presence of many essential oils...
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Cindy L.
Rating: 3 out of 5
following a purchase from 07/06/2021
Too expensive for my taste despite a 30% discount, frankly the soap is top, to see in a few weeks if my skin improves, for now my skin is really soft and my pimples healed faster. I'll also have to see if after stopping the product my skin doesn't become worse than before, because I've seen a lot of negative reviews from consumers who had this problem, as if the skin was becoming dependent and that we were almost obliged to continue, so we'll see...
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Flavie P.
Rating: 1 out of 5
following a purchase from 06/06/2021
Soap dries out and burns the skin. Too much tea tree oil. Impossible to know the composition and percentage despite the request. There must be very little goat's milk soap, which is a shame.
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Valerie M.
Rating: 3 out of 5
following a purchase from 28/05/2021
The smell of the products does not suit me, I find that the exfoliant has an alcohol smell that I do not like.
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