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N
Rating: 1 out of 5
Doesn't bring anything at all. Now I have even worse skin plus pimples. Waste of money.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 339 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 1 and 3 stars
Reset filtersG
Rating: 1 out of 5
I did not receive the package.
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S
Rating: 1 out of 5
I was only offered a discount code as compensation after receiving the broken package with the damaged goods. This did not improve my waiting time in relation to the urgency of my order. I had already provided a discount code in the respective order, which has of course expired for my current order.
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J
Rating: 1 out of 5
My skin has developed so many inflamed pimples after using the soap! Unfortunately, I cannot recommend it.
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A
Rating: 1 out of 5
Shipment never arrived due to DPD. The worst delivery service one can use. I now have to pay for shipping again.
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S
Rating: 1 out of 5
I did not receive my order.
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A
Rating: 3 out of 5
Unfortunately, my package was damaged during transport and a product is missing. I have now been instructed by customer service to wait, as you are in a legal dispute with the transport company. However, as a customer, I am not responsible for this and find it unacceptable that the missing product cannot simply be sent to me.
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N
Rating: 3 out of 5
The website for package tracking to Austria is somewhat unclear and the shipping costs are very high, especially considering that it takes more than a week for delivery.
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M
Rating: 1 out of 5
I haven't received my package yet.. Also no money back, allegedly I have to wait 30 days due to an investigation. I will submit everything to my legal protection insurance if I do not receive either the goods or the money back.
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C
Rating: 1 out of 5
My order was never delivered. I am still waiting for my package!
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S
Rating: 3 out of 5
The order has arrived well, BUT on one hand I find the small selection of payment options not nice ... since I do not have PayPal or a credit card myself ... and on the other hand the high shipping costs.
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S
Rating: 1 out of 5
No package received!
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S
Rating: 1 out of 5
I did not receive my order completely, now I have to wait again for feedback, have not received any for 2 days
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L
Rating: 3 out of 5
I do like the products, but the pump function of the day cream was defective. Very annoying for the price.
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K
Rating: 1 out of 5
I find the shipping totally exaggerated.
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D
Rating: 1 out of 5
The shipping was to a pickup station, I am not mobile and cannot walk 25 km to get there. So it will be sent back from there as well!
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M
Rating: 1 out of 5
I had ordered a set, the packaging was unfortunately completely torn, although the shipping box was intact on the outside. One soap was already chipped and crumbled. The soap dish is very large and open at the bottom, so it cannot be used for travel. Additionally, I did not tolerate the soap and cream and had a rash and inflammation for a week. I will definitely not order again and found both the packaging and the product very disappointing.
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I
Rating: 1 out of 5
Unfortunately, I am not satisfied with the order, as one product in my order was defective. I contacted customer service, but unfortunately, after 1 week I still have not received any feedback!
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I
Rating: 3 out of 5
It's good.
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A
Rating: 1 out of 5
Package has not arrived. Still waiting for a refund.
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E
Rating: 1 out of 5
I did not receive my order because something went wrong with my delivery address.
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G
Rating: 1 out of 5
I have not received the products until today and also have not received any money back. Currently, according to Pin Up, a solution is still being sought.
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Z
Rating: 3 out of 5
Very satisfied with the product
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S
Rating: 3 out of 5
I am satisfied with my order, I was just a bit surprised by the smell of the goat milk soap, but I don't have enough experience yet to know if the products are effective.
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A
Rating: 3 out of 5
Good product
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S
Rating: 1 out of 5
Bad - Package never arrived. Customer service does not respond.
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D
Rating: 3 out of 5
It seems that I cannot tolerate the soap. I suddenly get pimples.
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S
Rating: 1 out of 5
Unfortunately, I have not received any goods so far, as it was allegedly not possible to deliver them to the pickup store. A delivery to my address was not possible. For whatever reason.
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P
Rating: 1 out of 5
It is up to the shipping service provider. On March 24th, I received an email that I could pick up my package at the parcel shop. So I went there 3 days later only to be told that it is not there. The tracking shows that it is still in the distribution center. I find this very difficult, as I specifically went to the shop because of the email.
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A
Rating: 1 out of 5
It burns on the face after a while and dries out the whole face
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C
Rating: 1 out of 5
I can only judge products that I have actually received
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L
Rating: 1 out of 5
My package has not arrived..
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O
Rating: 3 out of 5
Unfortunately, the package was not delivered to my home but was dropped off at a parcel shop. Since I was sick, I only got to pick up the package three days later. However, it was no longer at the parcel shop and was sent back.
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P
Rating: 1 out of 5
Unfortunately, my order never arrived, and I could only choose a parcel station and not my own address as the delivery location.
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L
Rating: 3 out of 5
I am disappointed because I did not receive the right item. I ordered two soaps and received one soap and one hair mask. Otherwise, it was okay.
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M
Rating: 3 out of 5
Super products but delivery time extremely long!
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M
Rating: 3 out of 5
I haven't tried yet.
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J
Rating: 1 out of 5
I have not received my package yet :(
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E
Rating: 3 out of 5
Unfortunately, no home delivery! So I have to drive 20 km for a package! That's not acceptable!
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M
Rating: 1 out of 5
Item not received
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