Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 3 stars

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C
Célia M.
Rating: 1 out of 5
following a purchase from 03/03/2021
I received the soap all broken...
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Sandrine R.
Rating: 3 out of 5
following a purchase from 01/03/2021
Open carton . Packaging of the products very damaged. A little disappointed
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Neslihan C.
Rating: 1 out of 5
following a purchase from 01/03/2021
This product gave me even more pimples
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Juliette T.
Rating: 1 out of 5
following a purchase from 26/02/2021
None of my imperfections have been taken care of
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Isabelle R.
Rating: 1 out of 5
following a purchase from 01/03/2021
The website is perfect but the soap has to be stopped my daughter got tons of pimples and I got patches on my face very bad soap
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Cloé D.
Rating: 1 out of 5
following a purchase from 01/03/2021
Oil free cream very poorly rated on Yuka, many endocrine disruptors... disappointed considering the price...
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Marie L.
Rating: 1 out of 5
following a purchase from 01/03/2021
I ordered the goat's milk soap and it doesn't take away my pimples but it doesn't add any either. In other words, it does NOTHING
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Andréa D.
Rating: 1 out of 5
following a purchase from 27/02/2021
Misleading ad! The soap gave me more pimples than I had! Disappointed!
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Rahima M.
Rating: 3 out of 5
following a purchase from 23/02/2021
I have received my order and it is now ready to ship. I have ordered the whole range of products and the mask is missing.
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Mouna C.
Rating: 1 out of 5
following a purchase from 21/02/2021
4 weeks to receive my package with no information or excuses!!!
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Mallaury B.
Rating: 1 out of 5
following a purchase from 22/02/2021
Package received intact but late. Inside, my day cream empty in its box. It was supposed to be because of the transport, but the cap is not closed. Should have been refunded, I'm still waiting. I will not order again.
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Jordan A.
Rating: 1 out of 5
following a purchase from 22/02/2021
The quality of the product is really excellent! Nothing to say about it, however a quality of service more than deplorable! An order placed on 22/02 with an acceptance of immediate payment, Pinup secret is committed to shipping within 48 hours the product, it was shipped only from March 2 and the product received only March 6. Customer service contact several times with always the same answer, we are sorry for this exceptional delay and that's all. No compensation, no commercial gesture, nothing at all! This is what happens when we know that our products are of superior quality and that we have a reputation that exceeds the limits, we end up taking advantage of it and no longer have any interest in our customers because we know they will come back no matter what. It's a shame to see that in this time the treatment of the customer is not a priority! Sincerely yours.
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Elodie B.
Rating: 1 out of 5
following a purchase from 25/02/2021
Not at all satisfied! I don't have any skin problems but when I started the routine I found myself with dry patches. I was very disappointed with the price. At this price, I am very disappointed!
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Emilie F.
Rating: 3 out of 5
following a purchase from 20/02/2021
Reception a little long. I have been testing the products for a few days now, nothing to say except the smell which I am not a fan of.
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Emilie D.
Rating: 3 out of 5
following a purchase from 28/02/2021
No respect for the delivery address of the parcel relay at 15kms from my home
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MARINA R.
Rating: 3 out of 5
following a purchase from 28/02/2021
Soap effective but with my sensitive skin it gives me big burning sensations. I don't like the smell at all. It smells a lot like tea tree.
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karima B.
Rating: 3 out of 5
following a purchase from 22/02/2021
I put 3 stars, because I think that the products ordered (goat milk soap and gentle exfoliating care) are not suitable for my skin type. After about 1 week of use, my skin has become extremely dry, I have red patches after application and I peel. Maybe it's a mandatory step before adaptation? It's a shame because I like the texture and smell of the products. And the follow-up and the sending of the order nickel!
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Elisa B.
Rating: 3 out of 5
following a purchase from 21/02/2021
Delivery could be better. Cardboard a little damaged, luckily the cream doesn't break.
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Marie G.
Rating: 1 out of 5
following a purchase from 21/02/2021
The moisturizers totally dried out the contour of my mouth. Products that burn when I apply them to my skin ...
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Tatiana P.
Rating: 3 out of 5
following a purchase from 20/02/2021
The package is a little long to arrive and the precious cream I find that it dries the skin a little, if not nicer.
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Raynulla D.
Rating: 3 out of 5
following a purchase from 25/02/2021
I just started the pin-up line, I'm waiting to see the results.
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Emlyne E.
Rating: 1 out of 5
following a purchase from 25/02/2021
I had an allergic reaction to this precious goat's milk soap my face is dry now I don't recommend apsn
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Amandine D.
Rating: 1 out of 5
following a purchase from 25/02/2021
Lost parcel 2 times 15 days of waiting !
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EDWIGE B.
Rating: 3 out of 5
following a purchase from 23/02/2021
I'm mitigated because my soap arrived broken and crushed. The after-sales service never answered my email, that's why I'm disappointed.
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Pauline D.
Rating: 1 out of 5
following a purchase from 23/02/2021
Misleading ad, no effect on pimples and dries out the skin a lot.
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Maha D.
Rating: 1 out of 5
following a purchase from 23/02/2021
The smell smells bad, I can't stand it, we have to find a solution to improve it.
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Christelle C.
Rating: 3 out of 5
following a purchase from 24/02/2021
I've been using the soap for a week now, I don't like the 5out because it stings my face. To cleanse my skin, it's fine for now. To be seen in time.
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Mohamed E.
Rating: 1 out of 5
following a purchase from 07/02/2021
It doesn't work. It's crap.
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Laura D.
Rating: 1 out of 5
following a purchase from 21/02/2021
As far as I'm concerned, the soap did not have any beneficial effects. Soon after I tested it, my skin was stinging and tight. Dry areas appeared at the bottom of my mouth and the edges of my nose. So there you go, I think this product just isn't for me. Bad experience...
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Sophie L.
Rating: 1 out of 5
following a purchase from 20/01/2021
Causes pimples to appear, burns the skin...
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Sarah C.
Rating: 1 out of 5
following a purchase from 20/02/2021
Very very disappointing... after 1 week of use my face has become very dry, red patches everywhere and the skin is peeling... Really very disappointed with these products... I do not recommend them at all...
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Ines O.
Rating: 1 out of 5
following a purchase from 19/02/2021
My buttons and tracks are still there.
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Clotilde C.
Rating: 3 out of 5
following a purchase from 20/02/2021
Satisfied with the quality of the products. The soap dries out my skin quite a bit but my teenager agrees.
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Celia T.
Rating: 3 out of 5
following a purchase from 15/02/2021
A bottle of skin care was open in my secret pin-up box and leaked everywhere. So I had to wash the box and everything in it and the bottle is no longer full.
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meryam E.
Rating: 3 out of 5
following a purchase from 04/02/2021
I am rather mitigating because the soap is well textured the smell is great but for me it did not make miracles it did not decrease my pimples, and the big negative point is that the soap is already small after 1 month of use morning and evening so it is good otherwise apart from that it is good.
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Léa J.
Rating: 3 out of 5
following a purchase from 19/02/2021
Top product and delivery
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Aurélie P.
Rating: 3 out of 5
following a purchase from 18/02/2021
I just received the products so I don't have enough perspective on the quality. All in accordance with the visual. Delay in delivery in view of the announced shipping date but very responsive customer service.
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Samia S.
Rating: 3 out of 5
following a purchase from 18/02/2021
The products look good, I haven't seen any improvement yet but I haven't been using it for very long so I'll have to see. The soap is very good, the only drawback is that the gentle exfoliator may be a little too gentle, I don't think it really exfoliates.
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Emeline R.
Rating: 3 out of 5
following a purchase from 17/02/2021
Long delivery: 2 weeks but the package is received in full.
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Alexa F.
Rating: 1 out of 5
following a purchase from 05/02/2021
The jar of peeling cream was broken and spilled in the box...
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