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P
Rating: 1 out of 5
Having to pay the shipping costs again because my package was not delivered when there is no reason I find its aberrant especially being a regular customer.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 1 and 3 stars
Reset filtersD
Rating: 3 out of 5
Thank you
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M
Rating: 3 out of 5
Mitigée
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M
Rating: 1 out of 5
Nulll
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V
Rating: 3 out of 5
I could not yet evaluate the effectiveness of the products because it is a Christmas gift but at this price and for the occasion, I would appreciate a nice Christmas box if I already jacjete a "box"!
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C
Rating: 3 out of 5
Product well packaged, package received on time. On the other hand for the moment level of efficiency I cannot give you a return. (Use since 15 days)
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S
Rating: 1 out of 5
I find it a real shame that for customers who really buy your products all the time there are no discounts. Very disappointing.
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Z
Rating: 1 out of 5
I wouldn't recommend this brand to anyone who will rip you off without hesitation. When I ordered, something was missing and they wouldn't listen. They're just crooks! On top of that you can find the same ones for less than 10 euros at the little Marseilles shop 😉 so clearly you're being cheated by buying these products far too expensive for what they are. I don't advise anyone and I won't recommend them again. People are going to know that you are crooks, don't worry.
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K
Rating: 3 out of 5
The first 4 uses caused me small pimple patches on my face knowing that I have a skin without basic imperfections. It lasted for a week as a kind of allergy in the cheekbones of the forehead and lower cheek... I insisted I use it again and now it's much better but I don't know if the reaction was normal? Here it is. Thank you
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E
Rating: 3 out of 5
I received it pretty fast but in a paper so my soap was a little damaged.
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S
Rating: 3 out of 5
The products are not suitable for my skin type.
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Z
Rating: 3 out of 5
Soap that has trouble lathering is the last straw, isn't it?
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I
Rating: 1 out of 5
I buy a box as a gift and as a result I have bulk products. Why put "box" in your titles since there is no box. It's a bad idea to offer a tube of cream like this. At the price of the products you could make the effort to put a box.
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A
Rating: 1 out of 5
Package received in poor condition, leaky bottles, torn inner packagings. Unacceptable given the price of the products. Gift box ordered to offer for Christmas, very embarrassing... Big disappointment.
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S
Rating: 3 out of 5
I ordered the range soap, exfoliating care, precious cream and cream without oil the soap works well for my skin the cream dries my skin I think that during the summer it's cool because it's hot but winter for me it's not great otherwise the delivery was fast and the containers are very nice of the high range, too bad for me that it dries my skin I will try again during the summer.
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L
Rating: 3 out of 5
I've been using it for about a week now and it's been going well except that today I've been in mask mode and after about 3m the mask is tingling and I don't think that's normal.
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S
Rating: 1 out of 5
HELLO, I am very disappointed with my order, when manages to collect your products and especially your boxes they arrive in beautiful boxes, mine arrived in a vulgar cardboard box. This is what is clearly called misleading advertising and I had a skin reaction and had the appearance of several small pimples. I'm very unhappy...
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E
Rating: 1 out of 5
I have not yet received my order, but I did receive it and it was on time and I am very pleased with the service.
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A
Rating: 1 out of 5
My soap arrived broken and the wrapping was torn. It was a very unhappy gift, but I am a customer at your company. Thank you.
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S
Rating: 1 out of 5
Disappointing, almost a month and still not received my order ... the after-sales service is incompetent and uncooperative hiding behind pseudo procedures ... Pin up secret won't go far with this amateur management ...
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A
Rating: 3 out of 5
The package should be in hard cardboard because the soaps were dented all over...
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Q
Rating: 3 out of 5
Welcome back.
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S
Rating: 1 out of 5
Not at all satisfied with her products can be apart from the oil free cream but try it when all the pimples and plaques as I had an allergic reaction to the product after 1 week of use and all this after taking all the sensitive and problem skin products.
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E
Rating: 3 out of 5
Great delivery as usual. Normally I use goat's milk soap as a mask but I wanted to try the one in the black box. I don't find it exceptional but then it's true that it doesn't have any drying side of the skin and that's good.
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M
Rating: 3 out of 5
Received quickly, as it describes on the site and 2 weeks that I use it not too much difference reduction of pimples, just drier skin than before just on the cheekbones and nose.
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M
Rating: 1 out of 5
Leaves the skin very dry as well as patches on the face. The price for this product is inappropriate
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V
Rating: 1 out of 5
This product has made my skin look awful, rashes, purulent eczema, this product is probably not for me.
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M
Rating: 3 out of 5
Order still not received after 15 days....
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P
Rating: 1 out of 5
Nothing fancy Classical soap
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A
Rating: 3 out of 5
Top delivery time arrived in 1 week in Martinique. I started Delivery time at the top. Received in 1 week in Martinique despite the extended delays with the covid. visible results at first use. Satisfied customer
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S
Rating: 1 out of 5
I still haven't received my order yet, it's been 15 days since I placed it, so please accept my apologies for any inconvenience.
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C
Rating: 1 out of 5
It burns my face
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S
Rating: 3 out of 5
Disappointed that my order is not in a box, especially since I took a range worth €135, the cardboard box is not too much of a gift!
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M
Rating: 1 out of 5
I'm disgusted with these products! I bought a box set. The mask stung my face, I had to rinse it off because it was burning me. The soap dries the skin and also the hands. After 4 days I had to stop using it because I had dark circles under my eyes as if I had wrinkles. It dried the skin under my eyes. I spent a week getting back to my usual skin by moisturizing 3 times a day. I don't recommend it at all. 135 euros lost especially this moment is a shame.
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R
Rating: 3 out of 5
A little disappointed because I ordered the box at 135th I received the products but without the box, they were delivered in a box 📦 .
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H
Rating: 3 out of 5
For the few days that I use it, I find that it keeps its promises. But on the other hand, I feel a very chemical side in the products!
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S
Rating: 3 out of 5
I'm very happy with the Pin up Secret products. My daughters have less acne since they've been using them.
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C
Rating: 1 out of 5
Products full of endocrine disruptors
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K
Rating: 1 out of 5
Disappointed with the product that was sold as revolutionary I lost 39€.
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C
Rating: 1 out of 5
I received the package very quickly and I'm very happy with the products, but the customer service is really bad, I contacted pin-up secret to tell them that I had received my package, but not the precious cream that should contain this box so I reported and made a dispute with paypal and apart from a rather incomprehensible email, nothing is done on the customer service side damage his will be my only and last order
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