The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
I'm sorry but I'm very disappointed by the turmeric soap... I use the white one and have never had any problems, but the orange one was a disaster 🤦♀️ Once I used it, a few hours after a skin reaction, I got red pimples all over my face... Around the eyes etc. So being pregnant, I panicked and went to the emergency room to be reassured.
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SANDRINE C.
Rating: 1 out of 5
following a purchase from 12/01/2025
My package is missing a product
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Amira B.
Rating: 3 out of 5
following a purchase from 22/01/2025
Soap is too dry and stings the eyes
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Justine K.
Rating: 1 out of 5
following a purchase from 17/01/2025
I have never had such bad skin after using it a few times :(
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Cindy D.
Rating: 1 out of 5
following a purchase from 19/01/2025
Parcel not received because of a wrong relay point.
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Ophélie L.
Rating: 1 out of 5
following a purchase from 19/01/2025
soap burns the face
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Ingrid B.
Rating: 1 out of 5
following a purchase from 08/12/2024
Always satisfied so far, but not this time. After 4 weeks, the goods have still not arrived
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Julie D.
Rating: 1 out of 5
following a purchase from 17/01/2025
I never received my parcel
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Charlotte B.
Rating: 1 out of 5
following a purchase from 16/01/2025
Burns under the skin! First degree excruciating pain for 48 hours to the point of going to the emergency room and it was not allergies but the toxic and carcinogenic components of the product.
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Stefanie K.
Rating: 1 out of 5
following a purchase from 16/01/2025
Goods have not yet arrived
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Stefanie D.
Rating: 1 out of 5
following a purchase from 14/01/2025
Delivery is a disaster. My delivery has still not arrived. I love the products, but I am totally put off by the delivery time.
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Vanessa E.
Rating: 1 out of 5
following a purchase from 11/01/2025
The order was not sent to the delivery address I specified! Customer service is completely incompetent. I am still waiting for my parcel to be delivered to the correct border parcel address as stated.
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Schaghajegh G.
Rating: 1 out of 5
following a purchase from 13/01/2025
I ordered almost 3 weeks ago and have still not received my package. After several exchanges with customer service, nothing has happened. I am only ever told that I have to wait and that everything is being processed. What a shame as I paid via Paypal and really wanted to try the products.
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Chantal N.
Rating: 1 out of 5
following a purchase from 11/01/2025
I received the wrong product and have to pay the return costs myself.
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Evelyne B.
Rating: 3 out of 5
following a purchase from 11/01/2025
I chose so because if I remember (had several orders) the tracking was not so the burner but it was in the delivery time :-) so far I could not use the soap yet must still wait
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Lena M.
Rating: 1 out of 5
following a purchase from 11/01/2025
My order never arrived!
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Jasmin Z.
Rating: 1 out of 5
following a purchase from 08/01/2025
The tube arrived defective
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Madlen T.
Rating: 1 out of 5
following a purchase from 04/01/2025
Order not received
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Christina B.
Rating: 3 out of 5
following a purchase from 27/12/2024
The order took a little longer, but that was probably because I ordered just before New Year's Eve. That's why I didn't find the slightly longer delivery time quite so bad. What does bother me, however, is that you can only order the parcel to a DPD pick-up store and not directly to your home. I don't think that's appropriate in the year 2024.
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Ksenia G.
Rating: 1 out of 5
following a purchase from 27/12/2024
Delivery takes forever
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Daniela S.
Rating: 3 out of 5
following a purchase from 18/12/2024
I like buying the goat's milk soap but DPD may not be the best choice for delivery. I ordered before Christmas and my parcel has been at my local parcel delivery center for almost a week
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Marina W.
Rating: 1 out of 5
following a purchase from 26/12/2024
Order not received
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Vanessa W.
Rating: 1 out of 5
following a purchase from 22/12/2024
It would be great if the product was delivered to your home and not to a parcel store. And that you can choose which parcel delivery company you want, as I personally always have problems with DPD
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Partheymüller L.
Rating: 1 out of 5
following a purchase from 23/12/2024
My order has not arrived
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Elisabeth M.
Rating: 1 out of 5
following a purchase from 24/12/2024
The soap smells too intensely of lavender for me. I also find it difficult to handle because it is so thick. In addition, the shipping is totally inconvenient for me. To a packing station or something like that. I can't yet say exactly how the soap will affect my skin. I haven't used it long enough for that. Nevertheless, I would rather order somewhere else than from Pinup Secret. I wasn't convinced by it.
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Sandra K.
Rating: 1 out of 5
following a purchase from 18/12/2024
I have not received the goods
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Gina G.
Rating: 1 out of 5
following a purchase from 22/12/2024
My package has still not arrived and I find the delivery time very long so far!
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Marina T.
Rating: 1 out of 5
following a purchase from 23/12/2024
I have not received any goods to date and have already paid via Paypal. I ordered the goods on 23.12. and up to 6.1. still no goods have arrived!
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Jihan W.
Rating: 1 out of 5
following a purchase from 18/12/2024
I ordered on 18.12.24 and my goods still haven't arrived on 04.01.2025
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Carolin F.
Rating: 3 out of 5
following a purchase from 19/12/2024
I have ordered many times and am satisfied with the product itself. But it was advertised that if you order, you get the same product again for free. So I ordered at the regular price but only received one product. It's a shame that something is advertised and then not fulfilled. Unfortunately, I feel a bit cheated.
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Ilka C.
Rating: 3 out of 5
following a purchase from 14/12/2024
What I ordered arrived. It wasn't quick, but I don't think that's important. You could make users aware of the fragrance of these products! Personally, I don't find it appealing. Otherwise, the products do what they are supposed to do very well!
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Lea-Marie A.
Rating: 1 out of 5
following a purchase from 18/12/2024
I still haven't received my order after almost 2 weeks.
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Helena G.
Rating: 1 out of 5
following a purchase from 16/12/2024
Goods do not even arrive
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Candiano M.
Rating: 1 out of 5
following a purchase from 16/12/2024
Mode Markt Adler no longer has dpd as a carrier and I now have to look for my parcel
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Carmen J.
Rating: 1 out of 5
following a purchase from 15/12/2024
I have not received the order
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isabelle T.
Rating: 1 out of 5
following a purchase from 14/12/2024
Poor customer service
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Sandra W.
Rating: 1 out of 5
following a purchase from 05/12/2024
The product smells very strong and unpleasant, I disposed of the goat's milk mask. Too bad
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Luisa R.
Rating: 3 out of 5
following a purchase from 05/12/2024
The product is top - unfortunately a delivery time of up to 3 weeks. 🙄
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Nico S.
Rating: 3 out of 5
following a purchase from 03/12/2024
The products are very good but the shipping, especially for special offers, leaves a lot to be desired.
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Meike S.
Rating: 3 out of 5
following a purchase from 03/12/2024
Hello, I have been waiting for goods! Responded to request. Good day
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