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S
Rating: 1 out of 5
Not at all satisfied with the products, my skin is completely dry, with lots of pimples, so I wouldn't recommend these products.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 896 published reviews
Summary of reviews
Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Reviews 1 and 3 stars
Reset filtersA
Rating: 1 out of 5
I have received an incomplete parcel
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V
Rating: 1 out of 5
My order never arrived! I received a message that the package will arrive at the parcel store but I never received a confirmation and I don't know where the package is. I already placed the order on 25.01..
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G
Rating: 3 out of 5
The brand is great but I paid 52€ for my order and I had to pay 30€ in customs fees.
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M
Rating: 3 out of 5
I had already tested the oil-free creams, which I support very well, and to my great surprise I got red patches all over my face. I don't know if the composition has changed, but I had an instant allergic reaction.
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M
Rating: 1 out of 5
Customer service very unfriendly. Just sends standard answers. Does not respond to questions.
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S
Rating: 1 out of 5
ZERO stars from me unfortunately. I would love to get my money back because my skin is much worse than before! Not only more blemishes but also dry, flaky skin that didn't exist before! Absolutely not worth the money.
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V
Rating: 3 out of 5
Very long delivery times
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N
Rating: 3 out of 5
Unfortunately, the soap stings my eyes extremely, even without direct eye contact. My skin is also very blemished since I started using the product, I hope this is just an initial aggravation and will get better.
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N
Rating: 3 out of 5
Makes skin soft but very small 😓
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K
Rating: 1 out of 5
I have not received my order
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P
Rating: 1 out of 5
I received my order and I am satisfied. I will recommend it soon. Yours faithfully
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A
Rating: 1 out of 5
Order received 1 month later because my package was lost except that upon receipt of my second shipment I also received the 1st and of course I was asked to return it or pay for it.
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V
Rating: 1 out of 5
I'm told that delivery is free, but as soon as I receive my parcel I have to pay a fee. It's not cool not to warn your customers.
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P
Rating: 3 out of 5
Products with an unnatural composition,, disappointed
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C
Rating: 1 out of 5
I have not received my.order, it has been returned to you following the leave of the drop-off point, what can I do?
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C
Rating: 1 out of 5
Very satisfied
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P
Rating: 3 out of 5
Every other product of good quality
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W
Rating: 1 out of 5
Many delays
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M
Rating: 3 out of 5
My oil-free cream is not liquid and is unusable 😅
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S
Rating: 1 out of 5
delivery took far too long
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P
Rating: 1 out of 5
I didn't order anything! It's all nonsense! It's a scam! I get charged and on top of that a parcel that I never came to pick up! And I don't know how someone could have picked up a parcel in my name without my ID and receive an e-mail about how my order went? It's a scam!
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S
Rating: 1 out of 5
Disaster! My order from 10.01. was paid for with PayPal and to date nothing has arrived. The only reaction so far has been to ask the parcel service for a follow-up! Once and never again, this is fraud!!!
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D
Rating: 3 out of 5
The scent is very pleasant, but the soap dries out my face.
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S
Rating: 1 out of 5
I'm sorry but I'm very disappointed by the turmeric soap... I use the white one and have never had any problems, but the orange one was a disaster 🤦♀️ Once I used it, a few hours after a skin reaction, I got red pimples all over my face... Around the eyes etc. So being pregnant, I panicked and went to the emergency room to be reassured.
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S
Rating: 1 out of 5
My package is missing a product
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A
Rating: 3 out of 5
Soap is too dry and stings the eyes
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J
Rating: 1 out of 5
I have never had such bad skin after using it a few times :(
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C
Rating: 1 out of 5
Parcel not received because of a wrong relay point.
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O
Rating: 1 out of 5
soap burns the face
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I
Rating: 1 out of 5
Always satisfied so far, but not this time. After 4 weeks, the goods have still not arrived
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J
Rating: 1 out of 5
I never received my parcel
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C
Rating: 1 out of 5
Burns under the skin! First degree excruciating pain for 48 hours to the point of going to the emergency room and it was not allergies but the toxic and carcinogenic components of the product.
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S
Rating: 1 out of 5
Goods have not yet arrived
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S
Rating: 1 out of 5
Delivery is a disaster. My delivery has still not arrived. I love the products, but I am totally put off by the delivery time.
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V
Rating: 1 out of 5
The order was not sent to the delivery address I specified! Customer service is completely incompetent. I am still waiting for my parcel to be delivered to the correct border parcel address as stated.
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S
Rating: 1 out of 5
I ordered almost 3 weeks ago and have still not received my package. After several exchanges with customer service, nothing has happened. I am only ever told that I have to wait and that everything is being processed. What a shame as I paid via Paypal and really wanted to try the products.
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C
Rating: 1 out of 5
I received the wrong product and have to pay the return costs myself.
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E
Rating: 3 out of 5
I chose so because if I remember (had several orders) the tracking was not so the burner but it was in the delivery time :-) so far I could not use the soap yet must still wait
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L
Rating: 1 out of 5
My order never arrived!
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