Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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M
Mathilde T.
Rating: 1 out of 5
following a purchase from 01/05/2020
Cream expired and unusable because full of lumps and after several emails they can't do anything for me.
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Axelle G.
Rating: 1 out of 5
following a purchase from 29/04/2020
Very disappointed. Second time my pump hasn't worked. The brand doesn't do anything for and doesn't answer me. Very disappointed.
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Myriam J.
Rating: 1 out of 5
following a purchase from 01/05/2020
The body scrub contains too much perfume and colouring agents. Goat's milk soap is too aggressive and could damage the skin in the long term! Very disappointed!
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Aldjia A.
Rating: 3 out of 5
following a purchase from 29/04/2020
The pump is not working I contacted customer service who told me to cut the pipe etc... I don't know if I would recommend them...
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Ange B.
Rating: 1 out of 5
following a purchase from 24/04/2020
Boff
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Isabelle F.
Rating: 3 out of 5
following a purchase from 07/05/2020
It's a shame there's not a case to put the soap in...
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Amandine R.
Rating: 1 out of 5
following a purchase from 06/05/2020
twice that I order on your site and that my card is hacked it would be necessary to secure your site
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Ouijfen S.
Rating: 1 out of 5
following a purchase from 16/04/2020
I only received half of my order and customer service has to be harassed to get an answer.
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Camille B.
Rating: 3 out of 5
following a purchase from 05/05/2020
For the moment all my buttons are coming out, to be seen in the long term.
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Eva P.
Rating: 3 out of 5
following a purchase from 06/05/2020
Incomplete order and they don't want to know
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Laetitia A.
Rating: 3 out of 5
following a purchase from 06/05/2020
Good products, I used the peel after the second time, and I have a clean skin Just late on the year order but the rest is good.
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Bertille D.
Rating: 3 out of 5
following a purchase from 01/05/2020
Bien
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Angèle L.
Rating: 1 out of 5
following a purchase from 04/05/2020
I'm very disappointed with the product which gave me even more pimples than before. I have used it every day since I received it and I stopped using it yesterday because it was a disaster for a big budget anyway.
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Joana R.
Rating: 3 out of 5
following a purchase from 30/04/2020
I am mixed on the effectiveness of the product after the use of the small buttons appeared I do not know if this is due to time or to the wearing of masks given the current situation however it appeared after using the soap. So I continue to use the soap morning and evening and to make masks twice a week in order to get a more global opinion.
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Marlene V.
Rating: 3 out of 5
following a purchase from 01/05/2020
Parcel received in good condition except the oil-free cream because the head does not work a little disappointed because the use changes
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Laura B.
Rating: 3 out of 5
following a purchase from 30/04/2020
Too expensive an item for what it is. Soap that dries the skin, and even more so if you let it be used as a mask!
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Camille T.
Rating: 1 out of 5
following a purchase from 30/04/2020
These products have made my face drier and more red, I have my skin more fragile so I leave it.
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Ophélie G.
Rating: 1 out of 5
following a purchase from 29/04/2020
The soap burns my face when I use it so no use at all, I regret my purchase!
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Zehra K.
Rating: 1 out of 5
following a purchase from 28/04/2020
Nul nul nul
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Myriam T.
Rating: 3 out of 5
following a purchase from 30/04/2020
My big problem is I have an allergy.
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Audrey D.
Rating: 3 out of 5
following a purchase from 30/04/2020
Just in the middle, maybe by the time I get them, the result and almost there, to see in a few weeks.
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Madisson T.
Rating: 1 out of 5
following a purchase from 30/04/2020
I didn't like the peeling products and the goat milk soap at all I caught pimples when I never had any and another thing I ordered it from an influenceress where I only got 30% while on FB there were 35 I don't find it super correct so never again
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Isabelle P.
Rating: 3 out of 5
following a purchase from 30/04/2020
I am very happy with the products I received but the problem is that the pump for the cream was missing, I forgot to put it in my parcel, which is a problem, I made a complaint that went unanswered, I hope to get one soon. Thank you very much.
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Adeline L.
Rating: 1 out of 5
following a purchase from 30/04/2020
Scam
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Floriane V.
Rating: 3 out of 5
following a purchase from 06/05/2020
Goat's milk soap dries the skin very much. However, I use a moisturizer after each wash. I have a lot less pimples but it's not exceptional!
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Lydie N.
Rating: 3 out of 5
following a purchase from 06/05/2020
The soap smells very good but it started to tingle my skin, I stopped leaving it on my face and used it as body soap.
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Jeanne L.
Rating: 1 out of 5
following a purchase from 06/05/2020
🤷🏽‍♀️
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Dantas E.
Rating: 3 out of 5
following a purchase from 13/05/2020
All right.
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Dorine D.
Rating: 1 out of 5
following a purchase from 14/05/2020
I don't like the products at all, one of the three has a really awful composition. With the soap and the peeling I got the skin burning. Personally a real disaster.
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Naïma H.
Rating: 1 out of 5
following a purchase from 04/05/2020
Soap smells a lot like the chemical too much, not nzturz9helas too much.
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Sabrina L.
Rating: 1 out of 5
following a purchase from 12/05/2020
Very disappointed the pump bottle doesn't work I can't get out the cream
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Dina D.
Rating: 3 out of 5
following a purchase from 05/05/2020
Smell not very pleasant
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Sanaa M.
Rating: 1 out of 5
following a purchase from 13/05/2020
No one, gave me pimples and patches, irritations, my scars are even more visible after 1 week and a half of use I throw in the trash, catastrophic!!!!
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Noha M.
Rating: 3 out of 5
following a purchase from 13/05/2020
It burns my skin
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Soraya Z.
Rating: 1 out of 5
following a purchase from 12/05/2020
I did not receive my order
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Leïla E.
Rating: 1 out of 5
following a purchase from 29/02/2020
Parcel not received and they don't want to refund me, I really don't recommend !
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Amirdine M.
Rating: 1 out of 5
following a purchase from 31/03/2020
Using goat's milk soap for more than a month and I'm really disappointed. I haven't noticed any noticeable change, I feel like it has damaged my skin a little bit.
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Charlotte S.
Rating: 3 out of 5
following a purchase from 01/03/2020
My complexion is more luminous, my skin softer, with less imperfection.
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Pancaldy A.
Rating: 3 out of 5
following a purchase from 10/04/2020
Coli delivered a little late but arrived
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Océane S.
Rating: 3 out of 5
following a purchase from 02/04/2020
Bof
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