Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
5 66k 81% 4 9 509 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 3 stars

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L
Leïla E.
Rating: 1 out of 5
following a purchase from 29/02/2020
Parcel not received and they don't want to refund me, I really don't recommend !
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Amirdine M.
Rating: 1 out of 5
following a purchase from 31/03/2020
Using goat's milk soap for more than a month and I'm really disappointed. I haven't noticed any noticeable change, I feel like it has damaged my skin a little bit.
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Charlotte S.
Rating: 3 out of 5
following a purchase from 01/03/2020
My complexion is more luminous, my skin softer, with less imperfection.
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Pancaldy A.
Rating: 3 out of 5
following a purchase from 10/04/2020
Coli delivered a little late but arrived
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Océane S.
Rating: 3 out of 5
following a purchase from 02/04/2020
Bof
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Alexandra A.
Rating: 1 out of 5
following a purchase from 01/04/2020
I never received my package. You have supposedly opened a dispute with the post office but I still have no news since April 10. Disappointed
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Estelle B.
Rating: 1 out of 5
following a purchase from 01/03/2020
I sincerely advise against sensitive skin! Soap and day cream. I have had a lot of pimples and redness and have seen no improvement. I really don't recommend this brand.
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Charline B.
Rating: 1 out of 5
following a purchase from 29/02/2020
Soap hasn't changed my skin.
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Mathilde M.
Rating: 1 out of 5
following a purchase from 29/03/2020
Very pleasant and easy to use but no improvement in my skin, rather more pimples investigated, and pores are not tightened.
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Marjorie M.
Rating: 1 out of 5
following a purchase from 31/03/2020
I didn't like the scale at all. After a week I had dry patches and pimples all over my face. My face was very dry and itchy. When I spoke to customer service the only response was "it's normal, it will get better afterwards". In short, I was very dissatisfied and the customer service was terrible.
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Vanessa G.
Rating: 1 out of 5
following a purchase from 03/04/2020
No one long and unable to send a product that works.
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Morgiane M.
Rating: 3 out of 5
following a purchase from 03/04/2020
Soap dries out the skin, so the oil doesn't moisturize enough! For combination skin it's hard to find the right product.
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Katia C.
Rating: 3 out of 5
following a purchase from 01/04/2020
Correct product 15 days of use. A bemole the tariff
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Ines N.
Rating: 3 out of 5
following a purchase from 31/03/2020
pinup secret offers good products
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Lisa May C.
Rating: 1 out of 5
following a purchase from 03/04/2020
I am extremely disappointed by the brand not by the quality of its products which I have been using for 2 years now but during the containment I ordered as usual and I have been waiting for my order for 1 month. They have debited me well and ensured a delivery that did not go through and I am waiting for it. No refunds or returns. I therefore advise against ordering during the confinement because the customer service is not up to my expectations.
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Keltouma M.
Rating: 1 out of 5
following a purchase from 03/04/2020
He's giving me pimples.
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Chloe G.
Rating: 3 out of 5
following a purchase from 03/04/2020
Quite satisfied with my purchase. Only the goat's milk soap smells strong and its smell is not pleasant. Etbgros flat on the parcel where I found my products "thrown" in bulk in a box. Considering the rather high prices, I would have appreciated a tissue paper or a small note accompanying my order. So I'm quite mixed.
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Natacha M.
Rating: 1 out of 5
following a purchase from 25/03/2020
Gives me too many buttons.
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Naomi S.
Rating: 1 out of 5
following a purchase from 31/03/2020
This soap is said to cure eczema but I have tried it and have my own opinion which is absolutely not satisfied the soap made my eczema worse...
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Cindy L.
Rating: 3 out of 5
following a purchase from 30/03/2020
Bien
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Leroy B.
Rating: 3 out of 5
following a purchase from 01/04/2020
Delivery expected a lot of time item a little too expensive for my taste for the size of the product quite disappointed
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Isabelle S.
Rating: 3 out of 5
following a purchase from 03/04/2020
The oil-free cream is comfortable to use. Feels comfortable at break time but dries out the skin as the days go by, so I have to alternate it with a more nourishing cream. Soap is very effective on pimples but it also dries out the skin. We use the products with 3 people. My teenager had an allergic reaction (redheaded skin with mild acne))
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Dounia Z.
Rating: 1 out of 5
following a purchase from 14/03/2020
1 month delay on the order, customer service not at all understandable
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Robine L.
Rating: 3 out of 5
following a purchase from 27/03/2020
Good product
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Najat B.
Rating: 3 out of 5
following a purchase from 28/03/2020
Just to clarify that soap does not go to every skin type. It dries the skin and makes sensitive skin red.
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Claire M.
Rating: 3 out of 5
following a purchase from 11/03/2020
very good product. I didn't receive all the products. Too bad
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Ermira T.
Rating: 1 out of 5
following a purchase from 31/03/2020
Very allergic, it burned my face completely.
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Rachida B.
Rating: 1 out of 5
following a purchase from 10/03/2020
Last order not received
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Lauriane B.
Rating: 3 out of 5
following a purchase from 03/04/2020
Bien
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Caroline B.
Rating: 1 out of 5
following a purchase from 04/04/2020
Not bad site. Soap and precious cream received. After several days of use appearance of many pimples and a very red face. I can't use the products anymore and it's still expensive!
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Alicia R.
Rating: 3 out of 5
following a purchase from 05/04/2020
Great, but goat's milk soap makes my skin really dry.
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Samantha R.
Rating: 3 out of 5
following a purchase from 03/04/2020
Fast delivery but very expensive products compared to the quality, it looks like Chinese products that can be found on Aliexpress at a lower cost, the cream without oil causes me a burning sensation, the soap is similar to the one I bought on Aliexpress at less than 3 euros and the exfoliating gel is not top and more difficult to apply, I will not recommend on this site, moreover the ingredients are dubious.
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Mélissa A.
Rating: 3 out of 5
following a purchase from 29/03/2020
Very good product. However, after a month and a half of use my cheek spots have not faded. I don't see any change but the soap cleans the face well, I recommend it.
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Olivia C.
Rating: 3 out of 5
following a purchase from 02/04/2020
Very long delivery times
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Souheyr S.
Rating: 1 out of 5
following a purchase from 04/04/2020
I didn't like it. The products are cheap, the packaging too. Misleading advertising.
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Wiam D.
Rating: 3 out of 5
following a purchase from 30/03/2020
All right.
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Mélanie C.
Rating: 3 out of 5
following a purchase from 03/04/2020
The products make my skin more beautiful, but it's a little dry. Maybe I should use a more moisturizing cream?
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Candide S.
Rating: 1 out of 5
following a purchase from 03/04/2020
My order is missing some products
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Ghizlane S.
Rating: 1 out of 5
following a purchase from 03/04/2020
?
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Nalan K.
Rating: 1 out of 5
following a purchase from 01/04/2020
Value for money!
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