Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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A
Alexandra A.
Rating: 1 out of 5
following a purchase from 01/04/2020
I never received my package. You have supposedly opened a dispute with the post office but I still have no news since April 10. Disappointed
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Estelle B.
Rating: 1 out of 5
following a purchase from 01/03/2020
I sincerely advise against sensitive skin! Soap and day cream. I have had a lot of pimples and redness and have seen no improvement. I really don't recommend this brand.
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Charline B.
Rating: 1 out of 5
following a purchase from 29/02/2020
Soap hasn't changed my skin.
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Mathilde M.
Rating: 1 out of 5
following a purchase from 29/03/2020
Very pleasant and easy to use but no improvement in my skin, rather more pimples investigated, and pores are not tightened.
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Marjorie M.
Rating: 1 out of 5
following a purchase from 31/03/2020
I didn't like the scale at all. After a week I had dry patches and pimples all over my face. My face was very dry and itchy. When I spoke to customer service the only response was "it's normal, it will get better afterwards". In short, I was very dissatisfied and the customer service was terrible.
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Vanessa G.
Rating: 1 out of 5
following a purchase from 03/04/2020
No one long and unable to send a product that works.
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Morgiane M.
Rating: 3 out of 5
following a purchase from 03/04/2020
Soap dries out the skin, so the oil doesn't moisturize enough! For combination skin it's hard to find the right product.
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Katia C.
Rating: 3 out of 5
following a purchase from 01/04/2020
Correct product 15 days of use. A bemole the tariff
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Ines N.
Rating: 3 out of 5
following a purchase from 31/03/2020
pinup secret offers good products
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Lisa May C.
Rating: 1 out of 5
following a purchase from 03/04/2020
I am extremely disappointed by the brand not by the quality of its products which I have been using for 2 years now but during the containment I ordered as usual and I have been waiting for my order for 1 month. They have debited me well and ensured a delivery that did not go through and I am waiting for it. No refunds or returns. I therefore advise against ordering during the confinement because the customer service is not up to my expectations.
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Keltouma M.
Rating: 1 out of 5
following a purchase from 03/04/2020
He's giving me pimples.
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Chloe G.
Rating: 3 out of 5
following a purchase from 03/04/2020
Quite satisfied with my purchase. Only the goat's milk soap smells strong and its smell is not pleasant. Etbgros flat on the parcel where I found my products "thrown" in bulk in a box. Considering the rather high prices, I would have appreciated a tissue paper or a small note accompanying my order. So I'm quite mixed.
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Natacha M.
Rating: 1 out of 5
following a purchase from 25/03/2020
Gives me too many buttons.
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Naomi S.
Rating: 1 out of 5
following a purchase from 31/03/2020
This soap is said to cure eczema but I have tried it and have my own opinion which is absolutely not satisfied the soap made my eczema worse...
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Cindy L.
Rating: 3 out of 5
following a purchase from 30/03/2020
Bien
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Leroy B.
Rating: 3 out of 5
following a purchase from 01/04/2020
Delivery expected a lot of time item a little too expensive for my taste for the size of the product quite disappointed
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Isabelle S.
Rating: 3 out of 5
following a purchase from 03/04/2020
The oil-free cream is comfortable to use. Feels comfortable at break time but dries out the skin as the days go by, so I have to alternate it with a more nourishing cream. Soap is very effective on pimples but it also dries out the skin. We use the products with 3 people. My teenager had an allergic reaction (redheaded skin with mild acne))
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Dounia Z.
Rating: 1 out of 5
following a purchase from 14/03/2020
1 month delay on the order, customer service not at all understandable
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Robine L.
Rating: 3 out of 5
following a purchase from 27/03/2020
Good product
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Najat B.
Rating: 3 out of 5
following a purchase from 28/03/2020
Just to clarify that soap does not go to every skin type. It dries the skin and makes sensitive skin red.
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Claire M.
Rating: 3 out of 5
following a purchase from 11/03/2020
very good product. I didn't receive all the products. Too bad
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Ermira T.
Rating: 1 out of 5
following a purchase from 31/03/2020
Very allergic, it burned my face completely.
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Rachida B.
Rating: 1 out of 5
following a purchase from 10/03/2020
Last order not received
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Lauriane B.
Rating: 3 out of 5
following a purchase from 03/04/2020
Bien
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Caroline B.
Rating: 1 out of 5
following a purchase from 04/04/2020
Not bad site. Soap and precious cream received. After several days of use appearance of many pimples and a very red face. I can't use the products anymore and it's still expensive!
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Alicia R.
Rating: 3 out of 5
following a purchase from 05/04/2020
Great, but goat's milk soap makes my skin really dry.
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Samantha R.
Rating: 3 out of 5
following a purchase from 03/04/2020
Fast delivery but very expensive products compared to the quality, it looks like Chinese products that can be found on Aliexpress at a lower cost, the cream without oil causes me a burning sensation, the soap is similar to the one I bought on Aliexpress at less than 3 euros and the exfoliating gel is not top and more difficult to apply, I will not recommend on this site, moreover the ingredients are dubious.
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Mélissa A.
Rating: 3 out of 5
following a purchase from 29/03/2020
Very good product. However, after a month and a half of use my cheek spots have not faded. I don't see any change but the soap cleans the face well, I recommend it.
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Olivia C.
Rating: 3 out of 5
following a purchase from 02/04/2020
Very long delivery times
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Souheyr S.
Rating: 1 out of 5
following a purchase from 04/04/2020
I didn't like it. The products are cheap, the packaging too. Misleading advertising.
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Wiam D.
Rating: 3 out of 5
following a purchase from 30/03/2020
All right.
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Mélanie C.
Rating: 3 out of 5
following a purchase from 03/04/2020
The products make my skin more beautiful, but it's a little dry. Maybe I should use a more moisturizing cream?
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Candide S.
Rating: 1 out of 5
following a purchase from 03/04/2020
My order is missing some products
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Ghizlane S.
Rating: 1 out of 5
following a purchase from 03/04/2020
?
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Nalan K.
Rating: 1 out of 5
following a purchase from 01/04/2020
Value for money!
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Sinem Y.
Rating: 1 out of 5
following a purchase from 02/04/2020
I got more pimples and spots.
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Séda S.
Rating: 3 out of 5
following a purchase from 01/04/2020
The site is good, it's easy to find it, but it's been 2/3 weeks now that I've been using the products and I've stopped because it doesn't suit me. Much more buttons than before so I preferred to stop.
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Lassana C.
Rating: 3 out of 5
following a purchase from 31/03/2020
Received only one out of 2
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Janade M.
Rating: 3 out of 5
following a purchase from 03/04/2020
The first week we see a clear change, but over a long period of time our skin gets used to it.
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Camille T.
Rating: 3 out of 5
following a purchase from 02/04/2020
Ok
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