Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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M
Meriem T.
Rating: 1 out of 5
following a purchase from 26/11/2019
catastrophe
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Victoria G.
Rating: 1 out of 5
following a purchase from 30/11/2019
Hello, I contacted your after-sales service because my oil-free cream has a malfunction. The dispenser is out of order so it is impossible to use my cream. This is my second order and I am extremely disappointed. I was just asking for a nozzle to make the dispenser work. But I am being asked to return the product. I can't use my cream and I am being asked to take further steps !
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Morgane L.
Rating: 3 out of 5
following a purchase from 29/11/2019
Expensive for a soap.
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Catia P.
Rating: 1 out of 5
following a purchase from 29/11/2019
Very disappointed with the soap leaves my skin very dry and red. I don't use it anymore, I used it for 4 days and it was worse on the 4th day so I stopped using it.
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Sonia M.
Rating: 3 out of 5
following a purchase from 01/12/2019
I feel like it's burning my skin...
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Catie P.
Rating: 1 out of 5
following a purchase from 01/12/2019
After I placed my order I wanted to cancel my order because I had many bad comments about the product. I asked to cancel my order a few minutes after I placed it, but of course my order had already been made and the refund was no longer possible ! Not even 1 hour after the order we should be able to cancel it is nonsense!
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Paméla F.
Rating: 1 out of 5
following a purchase from 01/12/2019
Products opened and damaged inside the package. Claim mail sent upon receipt and no return from them. Really very very disappointed ....
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Sandra D.
Rating: 3 out of 5
following a purchase from 29/11/2019
Very good product. Fast delivery. But point relay not respected.
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Myriam G.
Rating: 3 out of 5
following a purchase from 01/12/2019
1 week of testing, no difference.
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Anais B.
Rating: 3 out of 5
following a purchase from 02/12/2019
A little expensive price for a soap and cream
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Marie-Charlotte G.
Rating: 3 out of 5
following a purchase from 02/12/2019
Delighted with the delivery time, the packaging is respected. However I am disappointed with the presentation of the oil-free cream. Indeed, it is thick, and it's quite complicated to use it in a bottle because there is no fluidity. I don't question the thickness, because my skin really appreciates the texture, but just the bottle. I think it should be put in a jar because there might be a lot of loss.
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Julie D.
Rating: 1 out of 5
following a purchase from 02/12/2019
Unsatisfactory
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Celine F.
Rating: 3 out of 5
following a purchase from 01/12/2019
Bien
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Hassna S.
Rating: 1 out of 5
following a purchase from 28/11/2019
Disappointed catastrophic my skin is degraded redness dryness
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Manon C.
Rating: 3 out of 5
following a purchase from 28/11/2019
I was expecting more. For the price I am disappointed
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Jarrige Maze L.
Rating: 3 out of 5
following a purchase from 28/11/2019
Very good product
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Lucia V.
Rating: 3 out of 5
following a purchase from 27/11/2019
The site is very clear, makes you want to but I am disappointed by the products, especially the peeling, which has a smell of glue and "does not exfoliate" at all in my opinion, for the rest I am rather satisfied, this last product would surely not suit me, maybe I had a lot of expectations though ...
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Emilie C.
Rating: 3 out of 5
following a purchase from 29/11/2019
Very fast delivery, always happy! The downside is the oil-free cream, the pump doesn't work properly and it's boring ! See you again ...
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Jocelyne A.
Rating: 1 out of 5
following a purchase from 29/11/2019
Pay 20.00 for customs clearance
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Jordan N.
Rating: 3 out of 5
following a purchase from 25/11/2019
I like this brand very much but with the orders I place I would appreciate free samples.
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Raniya T.
Rating: 3 out of 5
following a purchase from 27/11/2019
The skin is very dry since I use it My skin is dry It looks nice even though I put on moisturizer but keeps its function of erasing pimples.
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Melanie B.
Rating: 3 out of 5
following a purchase from 28/11/2019
Good products but the packaging needs to be reviewed because my exfoliator was closing badly.
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Sylvie P.
Rating: 3 out of 5
following a purchase from 26/11/2019
Order received quickly small problem the pump bottle does not work.
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Besarta O.
Rating: 3 out of 5
following a purchase from 29/11/2019
The products look pretty good to me. However, the
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Aida V.
Rating: 1 out of 5
following a purchase from 28/11/2019
I used the soap the next day and got a lot of pimples on my forehead...
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Kelly C.
Rating: 3 out of 5
following a purchase from 26/11/2019
I like the products very much, small problem this time the product spray of the oil-free cream does not work ... too bad.
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Leïla B.
Rating: 3 out of 5
following a purchase from 29/11/2019
Satisfied
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Sylvie R.
Rating: 3 out of 5
following a purchase from 28/11/2019
Hi. This is my third order from them. We're big fans of soap. Except that the deliveries are taking longer and longer. Disappointed because the first one was super fast?
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Delphine V.
Rating: 1 out of 5
following a purchase from 28/11/2019
Non-conforming product
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Beatrice C.
Rating: 3 out of 5
following a purchase from 26/11/2019
It's expensive, but these are good products. The soaps must have fallen off. They were a little damaged.
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Audrey J.
Rating: 1 out of 5
following a purchase from 26/11/2019
1 product out of 4 broken. No effect on scars, very disappointed.
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Iman E.
Rating: 3 out of 5
following a purchase from 28/11/2019
Well, received within a week.
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Stéphanie V.
Rating: 1 out of 5
following a purchase from 28/11/2019
Extremely disappointed the oil free face cream of anything I would surely not put on my face plus the pump doesn't even work....fast delivery but that's it... you use influencers for your products to incite to buy shame on you and them...
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Camille C.
Rating: 3 out of 5
following a purchase from 28/11/2019
One of the bottles is broken, push bottle doesn't work, I have to open it to use the cream.
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Noemie P.
Rating: 3 out of 5
following a purchase from 28/11/2019
I would have put 5 stars for the quality of the products on the other hand the pump of the cream bottle does not work so use really not practical...
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Damien G.
Rating: 1 out of 5
following a purchase from 26/11/2019
No product has bad qualities contrary to what is said
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Houda C.
Rating: 3 out of 5
following a purchase from 28/11/2019
No results in progress
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Stéphanie M.
Rating: 3 out of 5
following a purchase from 28/11/2019
Not delivered to my address as specified in the order. Was delivered to a post office far from my home.
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Smahan B.
Rating: 1 out of 5
following a purchase from 28/11/2019
I've called you several times, I've only had one product out of four, how awful...
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Audrey P.
Rating: 1 out of 5
following a purchase from 28/11/2019
I wanted to try it because of the reality show people and frankly I am disappointed I see no but really no change on my skin I still have as many spots I still have as many pimples my skin is just drier. I wouldn't buy your products again.
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