Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 343 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 3 stars

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celia B.
Rating: 3 out of 5
following a purchase from 28/10/2019
Drying of the skin
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Aurélie P.
Rating: 3 out of 5
following a purchase from 27/10/2019
I discovered them on snap chat but very easy to discover the simple site
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Amale R.
Rating: 1 out of 5
following a purchase from 26/10/2019
Goat's milk and cream soap without oil ordered twice. The first time it took forever for the package to arrive. Customer service is not responsive. The second time, the quality of the pump through which the cream comes out leaves something to be desired because to get the right amount of cream I have to press for a long time. These are good products but unfortunately if you are not an instagrameuse you are not entitled to the same quality service what a pity! I recommend the products, but only if the people who work at pinup manage the customer side better.
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Gaelle C.
Rating: 3 out of 5
following a purchase from 25/10/2019
So far I haven't seen any improvement in my skin. To see on the long term. On the other hand disappointed with the customer service. I received my cream without oil and the pump does not work. I sent an email and I was kindly told that they were out of the pump and couldn't send me one but that I just had to cut one end of the pump, that it should work. After doing the test it works every other time. I don't think it's serious !
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NISSRINE T.
Rating: 3 out of 5
following a purchase from 25/10/2019
You should sell the soap with a packaging because it is not very practical once opened and not very hygienic, otherwise the smell is nice and the soap is effective and not aggressive.
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Laetitia F.
Rating: 3 out of 5
following a purchase from 28/10/2019
I find it a shame to receive the order in a vulgar envelope. Not very pleasant. Delivery problem. Regarding the product not much to say, I'm waiting to see the results.
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Martine D.
Rating: 3 out of 5
following a purchase from 26/10/2019
It's a cleansing soap that works a little but unfortunately it dries a lot so you have to moisturize the skin afterwards !
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Dienabou K.
Rating: 1 out of 5
following a purchase from 19/10/2019
The order arrived well, I had ordered a cream, a soap and an exfoliant. Alas, after only two days of use, I had a lot of small pimples on my face, my skin became very dry (I have a very oily skin), in short, a catastrophe. I contacted the Pinup Secret service (on the plus side, they are very reactive) and I was told that this was completely normal because the soap has the property of bringing out all the impurities in order to eliminate them, but honestly I don't want to continue. However, my sister uses these products and she did not have the same reactions as me. This is why I am only given one star. I think it varies according to skin type.
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Leila A.
Rating: 1 out of 5
following a purchase from 17/10/2019
No change in my skin.
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Laetitia B.
Rating: 3 out of 5
following a purchase from 24/10/2019
Quite satisfied with the products, especially the goat's milk soap! On the other hand, I had a problem with an exfoliating soap, I sent an email and no answer! Not very serious all that!
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Aoitife D.
Rating: 3 out of 5
following a purchase from 20/10/2019
A little long, though.
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Chloé S.
Rating: 3 out of 5
following a purchase from 23/10/2019
Nickel shipment, package OK Goat's milk soap: burns and dries the face the first few days, OK after Peeling: useless, the residues in the hands and wash basin are only residues of the product Precious cream: also burns at first after goat's milk soap, dry skin feeling +++ at first Oil-free cream : pleasant texture I will certainly buy back the goat's milk soap and the precious cream if it keeps improving, but I had to force myself the first days, it was a horror: tightness, redness, pain, dryness... It's starting to get better, we'll see later...
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Coralie M.
Rating: 1 out of 5
following a purchase from 25/10/2019
Impossible to go out with cream because it's too thick !!! Scam
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elvina C.
Rating: 3 out of 5
following a purchase from 23/10/2019
No effect yet
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Eva P.
Rating: 1 out of 5
following a purchase from 16/07/2019
After several months of use I was forced to stop. My skin is 100 times better since I stopped using it!! To run away!!
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Adeline H.
Rating: 1 out of 5
following a purchase from 24/10/2019
Very bad allergy product after 3 days
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Julie C.
Rating: 1 out of 5
following a purchase from 23/10/2019
I have been debited twice with different amounts when I ordered a single product, due to a payment error.
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Layale F.
Rating: 3 out of 5
following a purchase from 18/10/2019
The site itself is simple and clear. But my last order is not satisfactory. Indeed, the cream ordered has a plastic smell and does not have the same smell as the 1st order.
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Marine B.
Rating: 3 out of 5
following a purchase from 18/10/2019
Parcel arrived two weeks after the order, no information transmitted. I had to call several times to find out when my package was going to arrive... But the soap is great, nothing to say, a little expensive but effective!
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Sarah C.
Rating: 1 out of 5
following a purchase from 20/10/2019
I don't find the product miraculous as promised I find I get more pimples and for the product I paid for I am not satisfied.
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Stéphanie M.
Rating: 3 out of 5
following a purchase from 18/10/2019
I received my order with half of the products I ordered.
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Melanie H.
Rating: 3 out of 5
following a purchase from 18/10/2019
Gives very dry, clean skin, not necessarily suitable for all skin types as an adviser!
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Anne-Marie A.
Rating: 3 out of 5
following a purchase from 21/10/2019
In my package 2 packages of products were torn and unstuck, impossible to offer them in this state. Disappointed!
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Clara D.
Rating: 3 out of 5
following a purchase from 19/10/2019
Very good product, however, the delivery times are not respected.
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Aïcha O.
Rating: 1 out of 5
following a purchase from 22/10/2019
There is no difference and it is already 11 days that the product is in use. The influencers who advertise already have beautiful skin do skin care all the time and scam people.
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Flanconde F.
Rating: 3 out of 5
following a purchase from 21/10/2019
The order placed on the 19-05-2006 was delivered within 7 days, a most impressive service.
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Christine A.
Rating: 1 out of 5
following a purchase from 19/10/2019
There was a bug with the payment. I was debited 3 times, not received my order. Finally it is by filing a complaint that everything could be corrected and that I received and was reimbursed.
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Amandine L.
Rating: 3 out of 5
following a purchase from 22/10/2019
Fast delivery . I'm in the middle of a test but for the moment I don't see any improvement.
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Alicia C.
Rating: 3 out of 5
following a purchase from 20/10/2019
My skin is less oily but I still have as many pimples
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Kelly A.
Rating: 1 out of 5
following a purchase from 22/10/2019
I had to pick up my parcel at the post office because the idiot postman did not put it in my mailbox, even though it's a soap in the hole where we can put the letters and I paid for the delivery for nothing.
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BRUNET B.
Rating: 1 out of 5
following a purchase from 20/10/2019
I am very disappointed indeed I received my oil-free cream and I can't use it because the pusher system doesn't work!
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Laura M.
Rating: 3 out of 5
following a purchase from 23/10/2019
At the moment I have a lot of pimples that have come out, which I didn't have before, so I hope the soap doesn't give more acne because for the moment it does. I'll keep using it, I'll see what happens.
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Kanigbé D.
Rating: 3 out of 5
following a purchase from 18/10/2019
The products smell good.
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Christel C.
Rating: 3 out of 5
following a purchase from 21/10/2019
Packaging top, shipping times top, products for the moment top
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Thérèse D.
Rating: 3 out of 5
following a purchase from 21/10/2019
Very happy with my products
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Linda B.
Rating: 1 out of 5
following a purchase from 18/10/2019
Soap to arrive all deformed and I paid a delivery I was Absent at my home the package was small but in summer Drop off at a post office, so I pay a delivery for nothing. Consternant the product buttons came out as well as dry patches never seen that before. LB
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Soner Y.
Rating: 1 out of 5
following a purchase from 15/10/2019
Side effects felt after 3 days of use.
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maud J.
Rating: 3 out of 5
following a purchase from 15/10/2019
Very pleasant to use. Leaves the skin very soft after use. I am waiting to see if the product works on acne after use. Fast delivery but not to the delivery place I had chosen. This is not possible. Delivery is also part of the service!
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Hamda A.
Rating: 1 out of 5
following a purchase from 16/10/2019
Frankly disappointed that it had damaged my hair ? I'm already a week into it I'm disgusted.
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Aurelie L.
Rating: 3 out of 5
following a purchase from 11/10/2019
Right from the start your face is clear clean, pleasantly soft skin. However, after a week I started to get a lot of pimples and my skin started to pull. I used the soap in the morning and evening to cleanse the skin and afterwards the oil-free cream. Ps: I have an intolerant skin with a mixed tendency with a sebhoric dermatitis and to crown it all with couperose thanks to genetics...?
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