Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 3 stars

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A
Anne-Marie A.
Rating: 3 out of 5
following a purchase from 21/10/2019
In my package 2 packages of products were torn and unstuck, impossible to offer them in this state. Disappointed!
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Clara D.
Rating: 3 out of 5
following a purchase from 19/10/2019
Very good product, however, the delivery times are not respected.
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Aïcha O.
Rating: 1 out of 5
following a purchase from 22/10/2019
There is no difference and it is already 11 days that the product is in use. The influencers who advertise already have beautiful skin do skin care all the time and scam people.
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Flanconde F.
Rating: 3 out of 5
following a purchase from 21/10/2019
The order placed on the 19-05-2006 was delivered within 7 days, a most impressive service.
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Christine A.
Rating: 1 out of 5
following a purchase from 19/10/2019
There was a bug with the payment. I was debited 3 times, not received my order. Finally it is by filing a complaint that everything could be corrected and that I received and was reimbursed.
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Amandine L.
Rating: 3 out of 5
following a purchase from 22/10/2019
Fast delivery . I'm in the middle of a test but for the moment I don't see any improvement.
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Alicia C.
Rating: 3 out of 5
following a purchase from 20/10/2019
My skin is less oily but I still have as many pimples
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Kelly A.
Rating: 1 out of 5
following a purchase from 22/10/2019
I had to pick up my parcel at the post office because the idiot postman did not put it in my mailbox, even though it's a soap in the hole where we can put the letters and I paid for the delivery for nothing.
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Brunet B.
Rating: 1 out of 5
following a purchase from 20/10/2019
I am very disappointed indeed I received my oil-free cream and I can't use it because the pusher system doesn't work!
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Laura M.
Rating: 3 out of 5
following a purchase from 23/10/2019
At the moment I have a lot of pimples that have come out, which I didn't have before, so I hope the soap doesn't give more acne because for the moment it does. I'll keep using it, I'll see what happens.
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Kanigbé D.
Rating: 3 out of 5
following a purchase from 18/10/2019
The products smell good.
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Christel C.
Rating: 3 out of 5
following a purchase from 21/10/2019
Packaging top, shipping times top, products for the moment top
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Thérèse D.
Rating: 3 out of 5
following a purchase from 21/10/2019
Very happy with my products
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Linda B.
Rating: 1 out of 5
following a purchase from 18/10/2019
Soap to arrive all deformed and I paid a delivery I was Absent at my home the package was small but in summer Drop off at a post office, so I pay a delivery for nothing. Consternant the product buttons came out as well as dry patches never seen that before. LB
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Soner Y.
Rating: 1 out of 5
following a purchase from 15/10/2019
Side effects felt after 3 days of use.
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Maud J.
Rating: 3 out of 5
following a purchase from 15/10/2019
Very pleasant to use. Leaves the skin very soft after use. I am waiting to see if the product works on acne after use. Fast delivery but not to the delivery place I had chosen. This is not possible. Delivery is also part of the service!
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Hamda A.
Rating: 1 out of 5
following a purchase from 16/10/2019
Frankly disappointed that it had damaged my hair ? I'm already a week into it I'm disgusted.
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Aurelie L.
Rating: 3 out of 5
following a purchase from 11/10/2019
Right from the start your face is clear clean, pleasantly soft skin. However, after a week I started to get a lot of pimples and my skin started to pull. I used the soap in the morning and evening to cleanse the skin and afterwards the oil-free cream. Ps: I have an intolerant skin with a mixed tendency with a sebhoric dermatitis and to crown it all with couperose thanks to genetics...?
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Besma A.
Rating: 1 out of 5
following a purchase from 14/10/2019
It's been a week and a half that I've been testing the oil-free pack for oily skin and I have a lot of pimples on top of the ones I already had and I don't see any improvement my blemishes are still there and I feel vrm bad.
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Solène G.
Rating: 3 out of 5
following a purchase from 17/10/2019
Disappointed with pinUp secret I had sent on my customer area the fact that the product I ordered does not work and therefore are used was complicated I never got an answer, nevertheless the products are great so I am shared.
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Valerie S.
Rating: 3 out of 5
following a purchase from 16/10/2019
The precious cream dries the skin very much and the oil-free cream also dries the skin very much. On the other hand, soap is super effective!
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Laura C.
Rating: 3 out of 5
following a purchase from 29/09/2019
Despite a rather scary beginning due to a problem with the delivery address, I would like to note that the customer service reacted very well but took a little time (1 month between the order and the reception of the products). Otherwise the goat's milk soap smells great I did not expect this! Plus it is really thick (I thought it was 2x lower)! Can't wait to see the results on my skin! I still think I can recommend PinUp Secret if I'm satisfied with their products :)
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Lise D.
Rating: 3 out of 5
following a purchase from 04/10/2019
This is a first for me the goat's milk soap, first week of use, I do not see any change on my face for the moment but the face is cleaned thoroughly and the smell is pleasant!
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Chevalier M.
Rating: 1 out of 5
following a purchase from 11/10/2019
Nul
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Manon L.
Rating: 3 out of 5
following a purchase from 13/10/2019
I really appreciate the goat's milk soap, I've been using it for a little more than a week and I can already see a beautiful evolution on my skin.
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Flora H.
Rating: 3 out of 5
following a purchase from 13/10/2019
I don't really see any improvement on my acne from the soap. Moreover, on the site they promise an expedition within 24 hours but in my case it has been 72 hours...
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Alizée G.
Rating: 3 out of 5
following a purchase from 12/10/2019
Arrive 1 week later instead of 2 days
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Gaëlle G.
Rating: 1 out of 5
following a purchase from 04/10/2019
Very disappointed with the services ! I am still waiting for my products, after multiple follow-ups with customer service (call, mail), I have no returns !
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Sabrina M.
Rating: 1 out of 5
following a purchase from 08/10/2019
I don't like the smell at all!
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Lea V.
Rating: 1 out of 5
following a purchase from 09/10/2019
Redness, pimples and dry skin
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Nina T.
Rating: 3 out of 5
following a purchase from 11/10/2019
Good product
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Kimberlay L.
Rating: 3 out of 5
following a purchase from 10/10/2019
Very good product
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Lorena G.
Rating: 1 out of 5
following a purchase from 02/10/2019
I didn't get anything
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Sarah L.
Rating: 3 out of 5
following a purchase from 08/10/2019
I've just started using the products but I'm already happy with their effectiveness.
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Laura B.
Rating: 3 out of 5
following a purchase from 10/10/2019
Super soap and peeling at the top of the top! The precious cream is a bit oily for me but is suitable for dry skin. I've been using the products for two weeks now and I find myself with more pimples than before, I don't know if that's normal ... hence my mixed opinion to this day ...
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Dina C.
Rating: 3 out of 5
following a purchase from 09/10/2019
I've been using it for almost two weeks now but I still have spots and pimples and I'm waiting for a month to see the results, but my skin has been so soft since I first used it.
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Veronique F.
Rating: 1 out of 5
following a purchase from 09/10/2019
order not received much problem to get it refunded and nobody on the phone who does not care about our problems very displeased
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Karine E.
Rating: 3 out of 5
following a purchase from 07/10/2019
Thank you
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Karyn C.
Rating: 1 out of 5
following a purchase from 08/10/2019
I deeply regret my purchase
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Ophélie G.
Rating: 1 out of 5
following a purchase from 08/10/2019
Very, very disappointed I got a pimple patch on my face very, very disappointed?
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