Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 4 stars

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Stefanie K.
Rating: 1 out of 5
following a purchase from 16/01/2025
Goods have not yet arrived
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Laura V.
Rating: 4 out of 5
following a purchase from 17/01/2025
Delivery via DPD was unfortunately a disaster, but otherwise very satisfied 👍🏻
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Stefanie D.
Rating: 1 out of 5
following a purchase from 14/01/2025
Delivery is a disaster. My delivery has still not arrived. I love the products, but I am totally put off by the delivery time.
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Briens V.
Rating: 4 out of 5
following a purchase from 10/01/2025
Very pleasant sensation after a good cleansing of the skin and a pleasant smell.
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Vanessa E.
Rating: 1 out of 5
following a purchase from 11/01/2025
The order was not sent to the delivery address I specified! Customer service is completely incompetent. I am still waiting for my parcel to be delivered to the correct border parcel address as stated.
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Schaghajegh G.
Rating: 1 out of 5
following a purchase from 13/01/2025
I ordered almost 3 weeks ago and have still not received my package. After several exchanges with customer service, nothing has happened. I am only ever told that I have to wait and that everything is being processed. What a shame as I paid via Paypal and really wanted to try the products.
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Sophia H.
Rating: 4 out of 5
following a purchase from 08/01/2025
It feels good. But I can't say much about it yet. I'll have to wait a few days or weeks to see whether it really helps the skin. Soap feels good though.
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Leah S.
Rating: 4 out of 5
following a purchase from 11/01/2025
As I've only been using my product for a week, I can't say much about it yet. I really like it so far, except that I have really tight and dry skin after using it. But my night cream takes care of that and I don't notice any more. I would buy it again and again.
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Amandine R.
Rating: 4 out of 5
following a purchase from 10/01/2025
Overall, the products are great. Just a big intolerance to the bi-phase make-up remover. My eyes got all red and puffy. As soon as I applied it, I felt a burning sensation, I should have stopped using it straight away...
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Chantal N.
Rating: 1 out of 5
following a purchase from 11/01/2025
I received the wrong product and have to pay the return costs myself.
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Lena M.
Rating: 1 out of 5
following a purchase from 11/01/2025
My order never arrived!
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Mame Diarra D.
Rating: 4 out of 5
following a purchase from 09/01/2025
Efficient
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Julie K.
Rating: 4 out of 5
following a purchase from 08/01/2025
Order arrived quickly, to see with time for the effects.
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Jasmin Z.
Rating: 1 out of 5
following a purchase from 08/01/2025
The tube arrived defective
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Steeve C.
Rating: 4 out of 5
following a purchase from 04/01/2025
It was pretty good
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Christel M.
Rating: 4 out of 5
following a purchase from 28/12/2024
Great 👍
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Sarah R.
Rating: 4 out of 5
following a purchase from 01/01/2025
I really like the pinup secret products ☺️
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Madlen T.
Rating: 1 out of 5
following a purchase from 04/01/2025
Order not received
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Claudine C.
Rating: 4 out of 5
following a purchase from 02/01/2025
All OK bravo
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Ksenia G.
Rating: 1 out of 5
following a purchase from 27/12/2024
Delivery takes forever
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Brigitte V.
Rating: 4 out of 5
following a purchase from 27/12/2024
Great product
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Marina W.
Rating: 1 out of 5
following a purchase from 26/12/2024
Order not received
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Isabelle R.
Rating: 4 out of 5
following a purchase from 25/12/2024
I've only been using it for a short time, see how long it lasts
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Bahria D.
Rating: 4 out of 5
following a purchase from 24/12/2024
GOOD FOLLOW-UP
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Andrea S.
Rating: 4 out of 5
following a purchase from 19/12/2024
Unfortunately, I never received a final email when the shipment was received at the parcel store. My account still says "dispatch". In the meantime, I have determined that the shipment has been returned to you. As I said, I have not received an email to pick up the parcel. The last time I received an email, it said that the parcel would arrive in 1-2 days and that I would receive another email. Too bad, I would have been very happy about the shipment. I would now be pleased to receive the shipment again or to be able to place an order with the same conditions after a refund. Yours sincerely, A. Schüller
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Vanessa W.
Rating: 1 out of 5
following a purchase from 22/12/2024
It would be great if the product was delivered to your home and not to a parcel store. And that you can choose which parcel delivery company you want, as I personally always have problems with DPD
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Caroline P.
Rating: 4 out of 5
following a purchase from 21/12/2024
Shipping took longer than stated
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Partheymüller L.
Rating: 1 out of 5
following a purchase from 23/12/2024
My order has not arrived
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Elisabeth M.
Rating: 1 out of 5
following a purchase from 24/12/2024
The soap smells too intensely of lavender for me. I also find it difficult to handle because it is so thick. In addition, the shipping is totally inconvenient for me. To a packing station or something like that. I can't yet say exactly how the soap will affect my skin. I haven't used it long enough for that. Nevertheless, I would rather order somewhere else than from Pinup Secret. I wasn't convinced by it.
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Leslie L.
Rating: 4 out of 5
following a purchase from 21/12/2024
Looks great
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Sandra K.
Rating: 1 out of 5
following a purchase from 18/12/2024
I have not received the goods
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Gina G.
Rating: 1 out of 5
following a purchase from 22/12/2024
My package has still not arrived and I find the delivery time very long so far!
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Marina T.
Rating: 1 out of 5
following a purchase from 23/12/2024
I have not received any goods to date and have already paid via Paypal. I ordered the goods on 23.12. and up to 6.1. still no goods have arrived!
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Jihan W.
Rating: 1 out of 5
following a purchase from 18/12/2024
I ordered on 18.12.24 and my goods still haven't arrived on 04.01.2025
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Christine C.
Rating: 4 out of 5
following a purchase from 18/12/2024
The first time I used the soap I felt my skin was clean, but the next time I used it I found it dry. The oil-free cream didn't moisturize me enough, and the moisturizing cream wasn't enough for me either. garden mist is good before applying creams I haven't yet tested the turmeric mask on the whole I like it but for this period, i.e. winter, it's a bit too little for my combination and dehydrated skin I love the smell of the products
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Anne G.
Rating: 4 out of 5
following a purchase from 14/12/2024
Product expensive fortunately Christmas promo
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Lea-Marie A.
Rating: 1 out of 5
following a purchase from 18/12/2024
I still haven't received my order after almost 2 weeks.
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Audrey L.
Rating: 4 out of 5
following a purchase from 12/12/2024
Slightly long delivery time
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Helena G.
Rating: 1 out of 5
following a purchase from 16/12/2024
Goods do not even arrive
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Caroline T.
Rating: 4 out of 5
following a purchase from 17/12/2024
I've just started using the products and I'm already starting to see the first results.
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