Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 4 stars

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T
Tania B.
Rating: 4 out of 5
following a purchase from 04/08/2024
On-time delivery and efficient customer service
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Carole R.
Rating: 4 out of 5
following a purchase from 02/08/2024
Perfect
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Nurije K.
Rating: 4 out of 5
following a purchase from 02/08/2024
Very good product
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Deborah N.
Rating: 1 out of 5
following a purchase from 02/08/2024
Very small product for its price
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Yvonne W.
Rating: 1 out of 5
following a purchase from 24/07/2024
The goods I ordered and paid for in advance have not been delivered. I have been told for 3 weeks that the goods are in transit. Customer service does not get back to me. Absolutely dubious behavior.
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Diez E.
Rating: 1 out of 5
following a purchase from 02/08/2024
Delivery took too long
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Sarah M.
Rating: 1 out of 5
following a purchase from 24/07/2024
Unfortunately, the goods have not yet arrived. And no one has contacted me either.... Unfortunately, I cannot give a positive rating.
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Ky Nhu T.
Rating: 4 out of 5
following a purchase from 31/07/2024
Items as described but postage a bit expensive
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Mélodie P.
Rating: 4 out of 5
following a purchase from 25/07/2024
Great product! Just a little problem with the brush, which has lost its bristles from the start, and 15 days later it's gone into the bin....
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Aurelie S.
Rating: 1 out of 5
following a purchase from 30/07/2024
Out of the 3 products I received, I'm disappointed with 2 of them, as they leave a greasy film on my skin that I don't like at all.
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Katia S.
Rating: 4 out of 5
following a purchase from 29/07/2024
I love this brand of cosmetics. I've had Tunisia for years and was on vacation thinking I'd find it at my vacation destination, but I couldn't. I had to place an express order. I had to make an express order. Delivery in 48 hours in the middle of vacation. Nothing to say.
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Patricia C.
Rating: 4 out of 5
following a purchase from 30/07/2024
Top hair serum and face mist
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Sarah O.
Rating: 1 out of 5
following a purchase from 31/07/2024
Has not had the promised effect.
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Hortense G.
Rating: 4 out of 5
following a purchase from 30/07/2024
Pleasant solid mask, but I bought it because it was on sale, otherwise the price is a bit high.
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Sarah R.
Rating: 1 out of 5
following a purchase from 29/07/2024
With the code I was supposed to receive a free make-up remover but I didn't.
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Tamara F.
Rating: 1 out of 5
following a purchase from 29/06/2024
Unfortunately, my order has still not arrived after a month.
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Céline G.
Rating: 4 out of 5
following a purchase from 27/07/2024
I've been testing it for a week now, and it's too early to say whether it's going to improve my skin or not. But it's nice and it smells good.
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Emilie V.
Rating: 1 out of 5
following a purchase from 24/07/2024
I have not received my parcel. Is this normal?
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Clarin M.
Rating: 1 out of 5
following a purchase from 18/07/2024
I have not received my order... where is it ?
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Clarisse B.
Rating: 1 out of 5
following a purchase from 06/07/2024
Order never received despite complaint ...
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Céline V.
Rating: 4 out of 5
following a purchase from 25/07/2024
Really not disappointed with the products
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Estelle L.
Rating: 4 out of 5
following a purchase from 24/07/2024
Very satisfied with the soap but I find the price a little high.
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Najat F.
Rating: 1 out of 5
following a purchase from 24/07/2024
Parcel delivered to parcel store despite giving our address for shipping. Parcel store closed could not pick up parcel now I was told in an e-mail parcel was not picked up will be sent back and we should pay the new shipping so that the package can be sent again. The whole thing is very questionable.
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Nicole D.
Rating: 1 out of 5
following a purchase from 24/07/2024
The parcel hasn't arrived yet and the status at chronopost hasn't changed for days!!!! In addition, shipping is expensive and even more expensive if you order directly to your home! Not possible these days! I really hope that the parcel arrives at all!
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Ariane Y.
Rating: 4 out of 5
following a purchase from 24/07/2024
Good soap
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Jannet C.
Rating: 1 out of 5
following a purchase from 23/07/2024
No, because I ordered 2 hair care products and received only one😞😞
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Jessica A.
Rating: 4 out of 5
following a purchase from 23/07/2024
Satisfactory
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Sabrina W.
Rating: 1 out of 5
following a purchase from 24/07/2024
😃👍👍
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Nathalie D.
Rating: 1 out of 5
following a purchase from 19/07/2024
Very disappointed,doesn't lather well...I've got pimples and my skin has become ugly since I used skin care.my skin isn't soft,so I'm going to stick with my old natural goat's milk soap which suited me much better.
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Emilie M.
Rating: 4 out of 5
following a purchase from 22/07/2024
Very happy with the products but I never get any gifts 😥 (my friends and family get them when they order).
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Arabella R.
Rating: 1 out of 5
following a purchase from 18/07/2024
I simply didn't receive it, nobody said anything about it because according to DHL it was delivered to the "mailbox" I have NOTHING in the mailbox and was at home all day that day waiting.
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Alina S.
Rating: 1 out of 5
following a purchase from 11/07/2024
Unfortunately, I have not yet received a refund for my return, despite my request to take care of it.
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Céline V.
Rating: 1 out of 5
following a purchase from 19/07/2024
Ordered two goat's milk soaps, received only one and never heard from customer service again. Thank you Pin Up Secret!
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Soraya C.
Rating: 1 out of 5
following a purchase from 19/07/2024
I did not get the product offered with my order
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Samantha H.
Rating: 1 out of 5
following a purchase from 28/06/2024
Item not received, weeks since I ordered
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Sandra B.
Rating: 4 out of 5
following a purchase from 18/07/2024
Delivery took forever, but the soap seems to be quite good. I'll have to use it for longer to be able to judge it better.
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Julie R.
Rating: 4 out of 5
following a purchase from 17/07/2024
Fast, careful delivery, satisfied with the products for the moment, even if I don't think I've had enough experience since I've only been testing them for a week.
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Jana K.
Rating: 1 out of 5
following a purchase from 17/07/2024
I have received an incorrect order
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Delphine Q.
Rating: 1 out of 5
following a purchase from 16/07/2024
Big burn with soap.... Not satisfied
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Nilay C.
Rating: 1 out of 5
following a purchase from 26/06/2024
I have not received my order
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