English 
Français 
Deutsch 
C
Rating: 1 out of 5
Hello, I sent you a message with a photo showing that your oil burned my skin, I still have not received a response from you
Translated reviews
Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 337 published reviews
Summary of reviews
The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Reviews 1 and 4 stars
Reset filtersC
Rating: 4 out of 5
Quality products at competitive prices.
Translated reviews
A
Rating: 4 out of 5
Very good
Translated reviews
D
Rating: 4 out of 5
I am satisfied with the product. However, I have problems with the lid as it keeps popping up/down due to pressure.
Translated reviews
E
Rating: 1 out of 5
Not received
Translated reviews
L
Rating: 1 out of 5
Package still not received, without any news from Chronopost for 10 days
Translated reviews
V
Rating: 4 out of 5
I do not give five stars, because this time I am a bit disappointed with the order received as one item is missing and therefore to get it, I have to place a new order despite an effort from customer service of a 50% discount on my favorite product
Translated reviews
N
Rating: 1 out of 5
Unfortunately, the delivery has not arrived at my place.
Translated reviews
N
Rating: 1 out of 5
-
Translated reviews
D
Rating: 4 out of 5
thank you
Translated reviews
P
Rating: 1 out of 5
I did not receive the package. Delivery problem, can I get a refund?
Translated reviews
L
Rating: 1 out of 5
Unfortunately got a rash
Translated reviews
A
Rating: 1 out of 5
The soaps arrived broken.
Translated reviews
D
Rating: 1 out of 5
I have not received my order until today. And also no refund. I have been waiting for 4 weeks for it!
Translated reviews
D
Rating: 1 out of 5
Where was damaged
Translated reviews
O
Rating: 1 out of 5
Hello, After application, I felt strong burns on my hands and face. The situation worsened with visible skin damage, including skin loss on my face, as well as completely burned hands. I can of course send you photos as well as proof of purchase.
Translated reviews
S
Rating: 1 out of 5
I did not receive my shipment, I provided my address and it was automatically forwarded to a parcel shop. When I got the info that my package had arrived there, I received the info that nothing had arrived, the same thing happened the next day :-( Then I went on vacation, I requested that the package not be returned, that also did not work. This is not the customer service I am used to. If I provide the delivery address, I expect it to be used and not some parcel shop.
Translated reviews
R
Rating: 1 out of 5
Your secret pinup soap burned my skin and left me stains that I will never forget. I should never have bought it, by the way, I will post on social media.
Translated reviews
Z
Rating: 1 out of 5
Satisfied with the service
Translated reviews
S
Rating: 4 out of 5
Happy with the products
Translated reviews
S
Rating: 4 out of 5
Change the delivery person. They are changing the pickup point and it is towards shops that have few opening hours (10am-6pm) while the one that is chosen is precisely for its wider hours.
Translated reviews
M
Rating: 4 out of 5
Very good product. I am very satisfied
Translated reviews
O
Rating: 1 out of 5
The 2 soaps gave me a lot of pimples, I am not satisfied at all
Translated reviews
R
Rating: 1 out of 5
Unfortunately, I could not tolerate a product. The feedback on this was not satisfactory.
Translated reviews
I
Rating: 4 out of 5
Quick satisfied delivery
Translated reviews
S
Rating: 1 out of 5
I have not received the product until today. I have not received a response to my follow-up email to customer service. This has never happened to me before. I am very disappointed. At least I would like to have my money refunded.
Translated reviews
K
Rating: 1 out of 5
Order not arrived
Translated reviews
S
Rating: 4 out of 5
I have oily skin and the skin under my eyes is dry and irritated, I must say that since I started using Pinup Secret I have never seen my skin so beautiful and so soft. I recommend their product. Their product is divinely good.
Translated reviews
V
Rating: 1 out of 5
The 3 oils I took, the pump didn't work so there was a lot of product loss, not easy to use. All 3 were defective but it only concerns the container.
Translated reviews
C
Rating: 1 out of 5
Burns on the face, dries out the house and smells very pungent. Too bad. The brush only picks up product and is difficult to wash out, so there are still many residues left. So far, my skin has not shown any positive results, rather negative.
Translated reviews
A
Rating: 4 out of 5
My daughter is happy for now
Translated reviews
A
Rating: 1 out of 5
No because I haven't received my package
Translated reviews
J
Rating: 1 out of 5
I returned the item, no refund yet. Slow service, therefore bad.
Translated reviews
N
Rating: 1 out of 5
The delivery by DPD is unacceptable for customers, they leave a package in the parcel station for only 3 days.
Translated reviews
B
Rating: 4 out of 5
Very good product the smell is very pleasant super effective on acne-prone skin
Translated reviews
K
Rating: 1 out of 5
Ordered delivery to home for 3 euros more. Not there at the time of delivery, so the package was taken to a parcel shop. IMPOSSIBLE!!!
Translated reviews
F
Rating: 1 out of 5
Package received empty and open
Translated reviews
Z
Rating: 4 out of 5
Top
Translated reviews
J
Rating: 1 out of 5
Package not received
Translated reviews
P
Rating: 1 out of 5
I will not order products that are too disappointing from my purchase
Translated reviews