Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
5 66k 81% 4 9 509 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 4 stars

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J
Jessica S.
Rating: 1 out of 5
following a purchase from 26/12/2023
Shipping catastrophe . After several inquiries a replacement delivery was arranged. Nevertheless, goods in unusable condition .
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Laura J.
Rating: 4 out of 5
following a purchase from 15/02/2024
Nickel
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Liza A.
Rating: 4 out of 5
following a purchase from 13/02/2024
delivery in less than 1 week, satisfied with the products.
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Justine E.
Rating: 1 out of 5
following a purchase from 10/02/2024
I didn't get the precious cream.
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Amelie A.
Rating: 1 out of 5
following a purchase from 09/02/2024
Good product but, as reported to customer service, the bottle of gentle exfoliant I received did not work, I had to open the bottle to remove the product.
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Sandy D.
Rating: 4 out of 5
following a purchase from 11/02/2024
Top
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Stéphanie F.
Rating: 1 out of 5
following a purchase from 09/02/2024
I ordered them before, maybe 3 years ago, and they suited me fine. I don't know what you've changed, but maybe my face gets hot as soon as I put it on, so I had to stop using it.
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Catherine D.
Rating: 4 out of 5
following a purchase from 25/01/2024
Fast and satisfied with my products
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Marine B.
Rating: 4 out of 5
following a purchase from 11/02/2024
Pleasant product, too bad the round shape makes it awkward to hold. Sincerely
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Laurence M.
Rating: 1 out of 5
following a purchase from 10/02/2024
Very satisfied Effectiveness++ Very satisfied
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Aïcha M.
Rating: 1 out of 5
following a purchase from 10/02/2024
At the top
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Luisa L.
Rating: 1 out of 5
following a purchase from 27/01/2024
Unfortunately, my package never arrived
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Aurélien L.
Rating: 1 out of 5
following a purchase from 06/02/2024
Order received empty it's been 2 weeks I'm waiting for someone to get back to me
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Emilie G.
Rating: 1 out of 5
following a purchase from 06/02/2024
I did not receive the article
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Celine D.
Rating: 1 out of 5
following a purchase from 08/02/2024
No stars! I've been waiting for my parcel since February 6th!
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Laurence S.
Rating: 1 out of 5
following a purchase from 07/02/2024
Incomplete order
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Sophie L.
Rating: 4 out of 5
following a purchase from 06/02/2024
Quite happy with this soap! I've been using it for a week now, and my skin looks much better, and it doesn't irritate it. I have very sensitive skin and there's no redness! I recommend
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Louise B.
Rating: 4 out of 5
following a purchase from 06/02/2024
Fast delivery I am satisfied with the product
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Marine C.
Rating: 1 out of 5
following a purchase from 05/02/2024
Order never received
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Lise L.
Rating: 1 out of 5
following a purchase from 02/02/2024
I'm not satisfied, I'm missing an article. I've reported it, but no action yet.
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Gabriele K.
Rating: 1 out of 5
following a purchase from 05/02/2024
Fast delivery
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Julie D.
Rating: 1 out of 5
following a purchase from 05/02/2024
Very expensive products in the end my skin burns I do not recommend at all on the contrary strongly avoid
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Melanie R.
Rating: 4 out of 5
following a purchase from 03/02/2024
I love this brand, it's really top notch. I recommend it
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Rose-Marie S.
Rating: 4 out of 5
following a purchase from 06/02/2024
Very good product I've been using it for 4 years
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Océane H.
Rating: 4 out of 5
following a purchase from 05/02/2024
Super
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Annie C.
Rating: 1 out of 5
following a purchase from 03/02/2024
Great, very good product ❤️
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Sylvie G.
Rating: 4 out of 5
following a purchase from 05/02/2024
Fast delivery. Quality products. Delighted.
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Anne-Marie T.
Rating: 4 out of 5
following a purchase from 03/02/2024
Excellent product, I love it 🥰
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Nathalie P.
Rating: 4 out of 5
following a purchase from 04/02/2024
Very good
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Malika M.
Rating: 4 out of 5
following a purchase from 04/02/2024
10/10
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Florence M.
Rating: 4 out of 5
following a purchase from 02/02/2024
Error on receipt of first order quickly corrected with immediate return of missing items After-sales service handled it very well.
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Mallaury B.
Rating: 1 out of 5
following a purchase from 03/02/2024
I did not receive my order
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Joanna R.
Rating: 1 out of 5
following a purchase from 03/02/2024
Cream that burns my face, disappointed considering the price of the products I would not recommend.
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Valerie C.
Rating: 1 out of 5
following a purchase from 02/02/2024
Very good products that I have been taking for années♥️
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Nicole S.
Rating: 1 out of 5
My parcel never arrived. Unfortunately, the handling was miserable. Great products, when they arrive. I have not ordered since then
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Alexandra M.
Rating: 1 out of 5
following a purchase from 01/02/2024
Bad products received due to a lack of knowledge on my part and despite the email sent, no reply as to how to proceed.
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Akim N.
Rating: 1 out of 5
following a purchase from 01/02/2024
I haven't received my parcel, what a shame!
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Jessica H.
Rating: 4 out of 5
following a purchase from 01/02/2024
For my part, the soap is miraculous.
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Patricia J.
Rating: 1 out of 5
My parcel did not arrive. Despite several emails about tracking, I didn't receive any. Instead, I was told to wait 30 days for the tracking request. After 2 months I would get my goods but only if I pay for postage again!!!! The customer service is outrageous.
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Affaf M.
Rating: 4 out of 5
following a purchase from 26/01/2024
Nothing to say perfect fast delivery
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