Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 4 stars

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Laurence M.
Rating: 1 out of 5
following a purchase from 10/02/2024
Very satisfied Effectiveness++ Very satisfied
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Aïcha M.
Rating: 1 out of 5
following a purchase from 10/02/2024
At the top
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Luisa L.
Rating: 1 out of 5
following a purchase from 27/01/2024
Unfortunately, my package never arrived
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Aurélien L.
Rating: 1 out of 5
following a purchase from 06/02/2024
Order received empty it's been 2 weeks I'm waiting for someone to get back to me
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Emilie G.
Rating: 1 out of 5
following a purchase from 06/02/2024
I did not receive the article
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Celine D.
Rating: 1 out of 5
following a purchase from 08/02/2024
No stars! I've been waiting for my parcel since February 6th!
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Laurence S.
Rating: 1 out of 5
following a purchase from 07/02/2024
Incomplete order
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Sophie L.
Rating: 4 out of 5
following a purchase from 06/02/2024
Quite happy with this soap! I've been using it for a week now, and my skin looks much better, and it doesn't irritate it. I have very sensitive skin and there's no redness! I recommend
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Louise B.
Rating: 4 out of 5
following a purchase from 06/02/2024
Fast delivery I am satisfied with the product
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Marine C.
Rating: 1 out of 5
following a purchase from 05/02/2024
Order never received
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Lise L.
Rating: 1 out of 5
following a purchase from 02/02/2024
I'm not satisfied, I'm missing an article. I've reported it, but no action yet.
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Gabriele K.
Rating: 1 out of 5
following a purchase from 05/02/2024
Fast delivery
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Julie D.
Rating: 1 out of 5
following a purchase from 05/02/2024
Very expensive products in the end my skin burns I do not recommend at all on the contrary strongly avoid
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Melanie R.
Rating: 4 out of 5
following a purchase from 03/02/2024
I love this brand, it's really top notch. I recommend it
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Rose-Marie S.
Rating: 4 out of 5
following a purchase from 06/02/2024
Very good product I've been using it for 4 years
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Océane H.
Rating: 4 out of 5
following a purchase from 05/02/2024
Super
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Annie C.
Rating: 1 out of 5
following a purchase from 03/02/2024
Great, very good product ❤️
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Sylvie G.
Rating: 4 out of 5
following a purchase from 05/02/2024
Fast delivery. Quality products. Delighted.
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Anne-Marie T.
Rating: 4 out of 5
following a purchase from 03/02/2024
Excellent product, I love it 🥰
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Nathalie P.
Rating: 4 out of 5
following a purchase from 04/02/2024
Very good
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Malika M.
Rating: 4 out of 5
following a purchase from 04/02/2024
10/10
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Florence M.
Rating: 4 out of 5
following a purchase from 02/02/2024
Error on receipt of first order quickly corrected with immediate return of missing items After-sales service handled it very well.
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Mallaury B.
Rating: 1 out of 5
following a purchase from 03/02/2024
I did not receive my order
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Joanna R.
Rating: 1 out of 5
following a purchase from 03/02/2024
Cream that burns my face, disappointed considering the price of the products I would not recommend.
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Valerie C.
Rating: 1 out of 5
following a purchase from 02/02/2024
Very good products that I have been taking for années♥️
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Nicole S.
Rating: 1 out of 5
My parcel never arrived. Unfortunately, the handling was miserable. Great products, when they arrive. I have not ordered since then
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Alexandra M.
Rating: 1 out of 5
following a purchase from 01/02/2024
Bad products received due to a lack of knowledge on my part and despite the email sent, no reply as to how to proceed.
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Akim N.
Rating: 1 out of 5
following a purchase from 01/02/2024
I haven't received my parcel, what a shame!
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Jessica H.
Rating: 4 out of 5
following a purchase from 01/02/2024
For my part, the soap is miraculous.
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Patricia J.
Rating: 1 out of 5
My parcel did not arrive. Despite several emails about tracking, I didn't receive any. Instead, I was told to wait 30 days for the tracking request. After 2 months I would get my goods but only if I pay for postage again!!!! The customer service is outrageous.
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Affaf M.
Rating: 4 out of 5
following a purchase from 26/01/2024
Nothing to say perfect fast delivery
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Fatima B.
Rating: 4 out of 5
following a purchase from 07/01/2024
Yes satisfied
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Émilie L.
Rating: 4 out of 5
following a purchase from 31/01/2024
Nickel 👌
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Ondine V.
Rating: 1 out of 5
following a purchase from 30/01/2024
Order not received ...
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Lucie D.
Rating: 4 out of 5
following a purchase from 31/01/2024
Not bad but burns my skin
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Angélique P.
Rating: 4 out of 5
following a purchase from 01/02/2024
Fast delivery
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Nelli H.
Rating: 1 out of 5
following a purchase from 31/01/2024
The products I give 5 stars but order would be better with invoice with bank transfer
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Sarah F.
Rating: 1 out of 5
following a purchase from 31/01/2024
Zero customer service. Shipment not received.
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Nathalie M.
Rating: 4 out of 5
following a purchase from 26/01/2024
Very good results on my teenager's skin
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Eudoxia M.
Rating: 1 out of 5
following a purchase from 29/01/2024
I totally advise against it! I ordered a complete pack. The soap doesn't work at all, it dries out the skin. The worst is the cream which, when I apply it, causes an unpleasant tingling sensation. I'm extremely disappointed... I strongly advise against using this product. I've decided to stop using the products...
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