Customer reviews of Pinup Secret

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Carole P.

Rating: 1 out of 5

Published on 18/12/2023 à 18h00 following a purchase from 05/12/2023

I didn't realize they were just boxes! We'll keep them next time. Package returned.

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Marie-Cécile L.

Rating: 1 out of 5

Published on 18/12/2023 à 17h45 following a purchase from 05/12/2023

I would like to return the parcel but I have not received anything.

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Celine O.

Rating: 1 out of 5

Published on 18/12/2023 à 17h43 following a purchase from 05/12/2023

No parcel delivery sent to the other end of my house impossible to recover.

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Valerie B.

Rating: 1 out of 5

Published on 18/12/2023 à 17h37 following a purchase from 05/12/2023

Delivery to a relay point not chosen!

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Amandine M.

Rating: 1 out of 5

Published on 18/12/2023 à 15h10 following a purchase from 05/12/2023

I didn't receive the full order, I filed a complaint and I still haven't heard anything!

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Maram A.

Rating: 1 out of 5

Published on 18/12/2023 à 11h32 following a purchase from 03/12/2023

I have not received my parcel

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Chaimaa A.

Rating: 1 out of 5

Published on 17/12/2023 à 14h49 following a purchase from 01/12/2023

Disappointed it becomes too pasty

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Katia B.

Rating: 1 out of 5

Published on 17/12/2023 à 14h12 following a purchase from 04/12/2023

Order received missing a product and apparently nobody cares about the exchange for a refund or replacement.

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Lydia B.

Rating: 4 out of 5

Published on 17/12/2023 à 13h57 following a purchase from 03/12/2023

Good site. Perfect delivery

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Nouzlati A.

Rating: 1 out of 5

Published on 17/12/2023 à 13h05 following a purchase from 01/12/2023

I did not receive the soap

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Nadine J.

Rating: 1 out of 5

Published on 17/12/2023 à 11h42 following a purchase from 02/12/2023

Package supposedly received when mailbox is empty

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Kenza O.

Rating: 1 out of 5

Published on 17/12/2023 à 11h36 following a purchase from 04/12/2023

A century to repay lost parcels

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Chloé B.

Rating: 4 out of 5

Published on 17/12/2023 à 10h01 following a purchase from 03/12/2023

Quality product. My skin is much more beautiful since I started using Pin Up Secret products. One small drawback: the oil's packaging. The cap doesn't fit on the bottle.

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Audrey B.

Rating: 1 out of 5

Published on 17/12/2023 à 08h46 following a purchase from 04/12/2023

No improvement and even more pimples on the lower face. Very disappointed

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Hanane B.

Rating: 1 out of 5

Published on 15/12/2023 à 13h50 following a purchase from 28/11/2023

I haven't received my parcel yet. The courier sent me a text message about the parcel, which has been in my mailbox since December 4.

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Paulina M.

Rating: 1 out of 5

Published on 13/12/2023 à 16h44 following a purchase from 24/11/2023

Hello, I still haven't received my coli

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Elise C.

Rating: 1 out of 5

Published on 13/12/2023 à 14h28 following a purchase from 20/11/2023

Package received 10 days after order, damaged

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Samantha S.

Rating: 4 out of 5

Published on 13/12/2023 à 14h08 following a purchase from 29/11/2023

I order and recommend goat's milk soap every time there's a good promo code (at full price, it's still too expensive compared to competing products).

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Farrah A.

Rating: 4 out of 5

Published on 13/12/2023 à 13h50 following a purchase from 26/11/2023

It's been more than 3 years that I know this brand and that I order the pin-up soap I recommend !!!

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Harmony R.

Rating: 1 out of 5

Published on 13/12/2023 à 11h49 following a purchase from 26/11/2023

Brush missing from parcel .... Instead of sending me back one, I have to justify with a bunch of photos that you're investigating with the post office even though the parcel was well sealed. Question yourself.... You forgot this brush !!!!

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Isabelle L.

Rating: 4 out of 5

Published on 13/12/2023 à 11h44 following a purchase from 25/11/2023

Delivery is always fast

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Olivia C.

Rating: 4 out of 5

Published on 13/12/2023 à 10h57 following a purchase from 21/11/2023

Delivery takes a little longer each time

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Muriel B.

Rating: 4 out of 5

Published on 13/12/2023 à 10h51 following a purchase from 28/11/2023

Super

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Refka S.

Rating: 1 out of 5

Published on 13/12/2023 à 09h32 following a purchase from 21/11/2023

Delivery too late

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Noura G.

Rating: 1 out of 5

Published on 13/12/2023 à 09h18 following a purchase from 27/11/2023

All the products have not been delivered and now it's an obstacle course to get them back!

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Véronique C.

Rating: 1 out of 5

Published on 12/12/2023 à 21h31 following a purchase from 28/11/2023

order error

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Laetitia D.

Rating: 1 out of 5

Published on 12/12/2023 à 17h53 following a purchase from 23/11/2023

Very disappointed with the sales service. I ordered a pack of 4 products. And they made a mistake with one of the products. Instead of sending me back the missing product, they offered me a promotional code valid for 6 months on a facial product...in short, I wouldn't recommend this brand, which is not at all commercial. Further proof that the main concern is money and not customer satisfaction.

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Nelly K.

Rating: 4 out of 5

Published on 12/12/2023 à 17h29 following a purchase from 28/11/2023

Fast delivery and quality products

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Sandrine D.

Rating: 4 out of 5

Published on 12/12/2023 à 17h01 following a purchase from 26/11/2023

Package arrived in good condition Very satisfied

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July V.

Rating: 1 out of 5

Published on 11/12/2023 à 22h31 following a purchase from 25/11/2023

Not received my coli

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Maéva M.

Rating: 1 out of 5

Published on 11/12/2023 à 21h30 following a purchase from 28/11/2023

I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.

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Linda L.

Rating: 1 out of 5

Published on 11/12/2023 à 13h41 following a purchase from 27/11/2023

I put my home address but had to transport to another address to pick up my parcel.

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Blandine V.

Rating: 4 out of 5

Published on 10/12/2023 à 15h27 following a purchase from 25/11/2023

Very happy with these products, but a little disappointed with the deep hair care, the pump does not work so I have to unscrew and take the care with my fingers.

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Léna C.

Rating: 4 out of 5

Published on 10/12/2023 à 09h18 following a purchase from 26/11/2023

Yes for the goat's milk soaps, I've been using them for 2 years. As for the box, I'm clearly disappointed by the quality for the price.

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Stéphanie L.

Rating: 1 out of 5

Published on 10/12/2023 à 09h04 following a purchase from 26/11/2023

I haven't received my order since October!

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Marie-Charlotte C.

Rating: 1 out of 5

Published on 09/12/2023 à 19h22 following a purchase from 25/11/2023

The cream is not great... It leaves my skin very dry

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Céline P.

Rating: 4 out of 5

Published on 09/12/2023 à 19h21 following a purchase from 26/11/2023

Very satisfied with the product ordered, but less so with the carrier, who took the liberty of changing the collection point, which was further away and less convenient to collect.

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Garnier B.

Rating: 1 out of 5

Published on 09/12/2023 à 18h10 following a purchase from 25/11/2023

Top

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Aressy M.

Rating: 1 out of 5

Published on 09/12/2023 à 17h39 following a purchase from 24/11/2023

I only received a soap holder when I ordered a set with 3 products. I was very disappointed afterwards and nothing was done according to customer service.

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Céline B.

Rating: 1 out of 5

Published on 06/12/2023 à 11h35 following a purchase from 24/11/2023

Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.

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