The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
All the products have not been delivered and now it's an obstacle course to get them back!
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Véronique C.
Rating: 1 out of 5
following a purchase from 28/11/2023
order error
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Laetitia D.
Rating: 1 out of 5
following a purchase from 23/11/2023
Very disappointed with the sales service. I ordered a pack of 4 products. And they made a mistake with one of the products. Instead of sending me back the missing product, they offered me a promotional code valid for 6 months on a facial product...in short, I wouldn't recommend this brand, which is not at all commercial. Further proof that the main concern is money and not customer satisfaction.
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nelly K.
Rating: 4 out of 5
following a purchase from 28/11/2023
Fast delivery and quality products
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Sandrine D.
Rating: 4 out of 5
following a purchase from 26/11/2023
Package arrived in good condition Very satisfied
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July V.
Rating: 1 out of 5
following a purchase from 25/11/2023
Not received my coli
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Maéva M.
Rating: 1 out of 5
following a purchase from 28/11/2023
I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.
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Linda L.
Rating: 1 out of 5
following a purchase from 27/11/2023
I put my home address but had to transport to another address to pick up my parcel.
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BLANDINE V.
Rating: 4 out of 5
following a purchase from 25/11/2023
Very happy with these products, but a little disappointed with the deep hair care, the pump does not work so I have to unscrew and take the care with my fingers.
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Léna C.
Rating: 4 out of 5
following a purchase from 26/11/2023
Yes for the goat's milk soaps, I've been using them for 2 years. As for the box, I'm clearly disappointed by the quality for the price.
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Stéphanie L.
Rating: 1 out of 5
following a purchase from 26/11/2023
I haven't received my order since October!
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Marie-Charlotte C.
Rating: 1 out of 5
following a purchase from 25/11/2023
The cream is not great... It leaves my skin very dry
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Céline P.
Rating: 4 out of 5
following a purchase from 26/11/2023
Very satisfied with the product ordered, but less so with the carrier, who took the liberty of changing the collection point, which was further away and less convenient to collect.
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Garnier B.
Rating: 1 out of 5
following a purchase from 25/11/2023
Top
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Aressy M.
Rating: 1 out of 5
following a purchase from 24/11/2023
I only received a soap holder when I ordered a set with 3 products. I was very disappointed afterwards and nothing was done according to customer service.
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Céline B.
Rating: 1 out of 5
following a purchase from 24/11/2023
Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.
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beatrice L.
Rating: 4 out of 5
following a purchase from 22/11/2023
I ordered the soap and I'm very satisfied.
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Caroline R.
Rating: 1 out of 5
following a purchase from 21/11/2023
Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.
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Anne B.
Rating: 4 out of 5
following a purchase from 20/11/2023
Good order tracking.
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Clémence D.
Rating: 1 out of 5
following a purchase from 18/11/2023
8/100 as rating on yuka apparently very bad for skin
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Bernadette W.
Rating: 4 out of 5
following a purchase from 20/11/2023
almost suitable product
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Charlène C.
Rating: 1 out of 5
following a purchase from 20/11/2023
They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.
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Sarah A.
Rating: 1 out of 5
following a purchase from 17/11/2023
Does not deliver the right products. After-sales service is on the same level, unqualified.
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Patricia S.
Rating: 4 out of 5
following a purchase from 19/11/2023
CLEAR
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Marie D.
Rating: 1 out of 5
following a purchase from 12/11/2023
Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!
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Laure G.
Rating: 1 out of 5
following a purchase from 15/11/2023
Unfortunately, I left my old address and supposedly the parcel was delivered!
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Grondal C.
Rating: 4 out of 5
following a purchase from 16/11/2023
Le savon et crème pour les visages super bien j'aime bien Je plus acheté les kit savon crème sans huile super bien 10 sur 10 bonne journée à vous
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Cassandra C.
Rating: 1 out of 5
following a purchase from 14/11/2023
Soap that gave me big pimples and made me itch, I don't recommend it.
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Myriam P.
Rating: 1 out of 5
following a purchase from 11/11/2023
Order still not received ....
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Rania E.
Rating: 1 out of 5
following a purchase from 12/11/2023
If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????
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VIRGINIE F.
Rating: 4 out of 5
following a purchase from 11/11/2023
Hello, I have received my parcel and am very satisfied with the products. But I'm disappointed that the new product I was trying this time is packaged in German. Thank you
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Géraldine S.
Rating: 1 out of 5
following a purchase from 08/11/2023
🫥🤢🐅
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Patricia D.
Rating: 4 out of 5
following a purchase from 08/11/2023
Very good
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Tiffany V.
Rating: 4 out of 5
following a purchase from 29/10/2023
Good product
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Berfin G.
Rating: 1 out of 5
following a purchase from 07/11/2023
Lots of pimples after using the product
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Achraf S.
Rating: 1 out of 5
following a purchase from 05/11/2023
I received the wrong product
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Angie M.
Rating: 1 out of 5
following a purchase from 06/11/2023
it has more button I am very disappointed
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