Customer reviews of Pinup Secret

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Sonya B.

Rating: 1 out of 5

Published on 19/11/2023 à 18h17 following a purchase from 03/11/2023

The products are top notch but unfortunately made in "Israel"... a country that doesn't even exist, very disappointed with the support of the Israeli economy.

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Céline F.

Rating: 1 out of 5

Published on 19/11/2023 à 17h49 following a purchase from 06/11/2023

Order taken 2 times 2 weeks ago still no refund no news ....

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nadia N.

Rating: 4 out of 5

Published on 19/11/2023 à 17h40 following a purchase from 06/11/2023

Parcel arrived at the addressee for once. Top product as usual

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Melissa B.

Rating: 1 out of 5

Published on 19/11/2023 à 17h36 following a purchase from 03/11/2023

The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.

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Anouchka C.

Rating: 1 out of 5

Published on 16/11/2023 à 17h28 following a purchase from 31/10/2023

Package not received. I am still waiting.

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NATHALIE M.

Rating: 1 out of 5

Published on 15/11/2023 à 19h57 following a purchase from 01/11/2023

On opening the parcel the soap was broken.

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Ines O.

Rating: 1 out of 5

Published on 15/11/2023 à 15h31 following a purchase from 01/11/2023

my parcel has been stolen and I'm still waiting for it to be returned.

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Andree M.

Rating: 4 out of 5

Published on 15/11/2023 à 12h37 following a purchase from 31/10/2023

Very good product soft texture

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Marie-Catherine G.

Rating: 4 out of 5

Published on 15/11/2023 à 12h14 following a purchase from 01/11/2023

Pump is difficult to prime for oil-free cream bottle

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Cecile J.

Rating: 4 out of 5

Published on 15/11/2023 à 03h42 following a purchase from 01/11/2023

I've been using goat's milk soaps for a long time now and I'm completely satisfied with them. My skin has changed since then and looks great.

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Manon L.

Rating: 1 out of 5

Published on 14/11/2023 à 20h31 following a purchase from 31/10/2023

No one breaks the skin

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Emilie B.

Rating: 1 out of 5

Published on 14/11/2023 à 19h08 following a purchase from 01/11/2023

I never received my order

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Elodie C.

Rating: 1 out of 5

Published on 13/11/2023 à 07h48 following a purchase from 28/10/2023

One product is missing from the package, the.cream!

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Sophie P.

Rating: 4 out of 5

Published on 12/11/2023 à 19h00 following a purchase from 29/10/2023

I'm very satisfied with both the soap and the face cream. However, I'm not so keen on the grain-free peel, which I find very difficult to apply to the face.

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Fabienne C.

Rating: 1 out of 5

Published on 12/11/2023 à 18h38 following a purchase from 29/10/2023

The old peeling pack has an unpleasant smell....Is this normal?

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Asmao K.

Rating: 1 out of 5

Published on 12/11/2023 à 17h54 following a purchase from 28/10/2023

The cream is much more liquid and less nourishing than before. Disappointed

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Françoise S.

Rating: 1 out of 5

Published on 12/11/2023 à 17h39 following a purchase from 30/10/2023

My parcel was incomplete.

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Korane G.

Rating: 4 out of 5

Published on 07/11/2023 à 16h15 following a purchase from 25/10/2023

I've been ordering this brand for years from Reunion Island and I love it. But now there are taxes when I arrive in the country, so I won't be ordering anymore. I'm really disappointed...

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Atika S.

Rating: 1 out of 5

Published on 07/11/2023 à 14h45 following a purchase from 25/10/2023

Since I received it, I've been using it and I'm extremely disappointed. I've gotten so many pimples that now I have to buy pimple products at the pharmacy, so the products are no longer of any use to me! Disappointed

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Isabelle B.

Rating: 4 out of 5

Published on 06/11/2023 à 16h39 following a purchase from 24/10/2023

I've just started using it and I'm very satisfied.

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Lucyle B.

Rating: 4 out of 5

Published on 06/11/2023 à 13h11 following a purchase from 24/10/2023

Very good products

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Vanessa M.

Rating: 1 out of 5

Published on 06/11/2023 à 12h29 following a purchase from 24/10/2023

Not even worth 1 etoile buy a set missing several product and it asks me for a certified paper to make a claim at the post office when the carton was not all damaged and that is simply them who have not all crumb.

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Justine V.

Rating: 1 out of 5

Published on 05/11/2023 à 07h41 following a purchase from 23/10/2023

Incorrect order, wrong product

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Camille B.

Rating: 1 out of 5

Published on 04/11/2023 à 21h47 following a purchase from 20/10/2023

My parcel is incomplete and they won't return my precious complexion soap.

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cynthia G.

Rating: 4 out of 5

Published on 04/11/2023 à 11h52 following a purchase from 20/10/2023

Great product

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Solene J.

Rating: 4 out of 5

Published on 04/11/2023 à 08h36 following a purchase from 22/10/2023

The soap makes the skin extremely soft, but the oil-free cream dries the skin out a lot, even after several uses (I have dry skin with an atopic tendency). To be seen over time for the reduction of imperfections.

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Laetitia D.

Rating: 1 out of 5

Published on 01/11/2023 à 08h32 following a purchase from 19/10/2023

So far, after 1 week of use, no change for me.

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Séverine R.

Rating: 4 out of 5

Published on 31/10/2023 à 23h40 following a purchase from 17/10/2023

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Emma B.

Rating: 1 out of 5

Published on 29/10/2023 à 15h01 following a purchase from 17/10/2023

I'm still waiting for my order!

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Aurélie M.

Rating: 1 out of 5

Published on 28/10/2023 à 12h12 following a purchase from 15/10/2023

The jar was full of dried cream on the outside, as if the jar had already been opened.

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Alice G.

Rating: 1 out of 5

Published on 25/10/2023 à 16h21 following a purchase from 12/10/2023

I never received my product ...still waiting for customer service

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Alexia D.

Rating: 1 out of 5

Published on 25/10/2023 à 07h47 following a purchase from 09/10/2023

An item is missing from my order and customer service is not responding.

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Virginie T.

Rating: 1 out of 5

Published on 24/10/2023 à 10h48 following a purchase from 11/10/2023

Missing a product

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Clara L.

Rating: 1 out of 5

Published on 24/10/2023 à 10h41 following a purchase from 07/10/2023

I ordered the 138€ set 3 times ... I also bought the soap holder 3 times in order to have a complete set for Christmas gifts, and when I received my package it was missing the 3 soaps included in the initial 138€ set!!!! If you're going to offer sets, you might as well have them in stock.... Rather than putting them together for each order! Really disappointed... especially for the amount of products I ordered.

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Elina L.

Rating: 1 out of 5

Published on 24/10/2023 à 09h12 following a purchase from 10/10/2023

For my part, it didn't work and I got even more pimples.

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Dounia C.

Rating: 1 out of 5

Published on 23/10/2023 à 16h54 following a purchase from 03/10/2023

Catastrophic. I tried to make excuses for this product by saying that other factors could explain the state of my skin. But I'm forced to admit that these factors had never caused such a result on my face. It felt like a swarm of bees had savagely attacked me.

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Dayana S.

Rating: 1 out of 5

Published on 23/10/2023 à 13h17 following a purchase from 06/10/2023

I haven't received my order

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Justine E.

Rating: 1 out of 5

Published on 23/10/2023 à 10h56 following a purchase from 09/10/2023

To date, I still haven't received my order. I'm told it's a problem with the post office and that a claim has been opened (processing time between 15 days and 3 weeks). In the meantime, no solution has been found and I still don't have my products!

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Laetitia L.

Rating: 4 out of 5

Published on 23/10/2023 à 10h36 following a purchase from 05/10/2023

Relatively fast delivery. Top that. The products are great. I recommend them.

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Alexandra T.

Rating: 4 out of 5

Published on 23/10/2023 à 09h56 following a purchase from 05/10/2023

I've been using Pin Up products for several years now and I'm very satisfied. I can't do without them anymore.

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