Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
5 66k 81% 4 9 509 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 4 stars

Reset filters
L
Linda L.
Rating: 1 out of 5
following a purchase from 27/11/2023
I put my home address but had to transport to another address to pick up my parcel.
Translated reviews
B
Blandine V.
Rating: 4 out of 5
following a purchase from 25/11/2023
Very happy with these products, but a little disappointed with the deep hair care, the pump does not work so I have to unscrew and take the care with my fingers.
Translated reviews
L
Léna C.
Rating: 4 out of 5
following a purchase from 26/11/2023
Yes for the goat's milk soaps, I've been using them for 2 years. As for the box, I'm clearly disappointed by the quality for the price.
Translated reviews
S
Stéphanie L.
Rating: 1 out of 5
following a purchase from 26/11/2023
I haven't received my order since October!
Translated reviews
M
Marie-Charlotte C.
Rating: 1 out of 5
following a purchase from 25/11/2023
The cream is not great... It leaves my skin very dry
Translated reviews
C
Céline P.
Rating: 4 out of 5
following a purchase from 26/11/2023
Very satisfied with the product ordered, but less so with the carrier, who took the liberty of changing the collection point, which was further away and less convenient to collect.
Translated reviews
G
Garnier B.
Rating: 1 out of 5
following a purchase from 25/11/2023
Top
Translated reviews
A
Aressy M.
Rating: 1 out of 5
following a purchase from 24/11/2023
I only received a soap holder when I ordered a set with 3 products. I was very disappointed afterwards and nothing was done according to customer service.
Translated reviews
C
Céline B.
Rating: 1 out of 5
following a purchase from 24/11/2023
Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.
Translated reviews
B
Beatrice L.
Rating: 4 out of 5
following a purchase from 22/11/2023
I ordered the soap and I'm very satisfied.
Translated reviews
C
Caroline R.
Rating: 1 out of 5
following a purchase from 21/11/2023
Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.
Translated reviews
A
Anne B.
Rating: 4 out of 5
following a purchase from 20/11/2023
Good order tracking.
Translated reviews
C
Clémence D.
Rating: 1 out of 5
following a purchase from 18/11/2023
8/100 as rating on yuka apparently very bad for skin
Translated reviews
B
Bernadette W.
Rating: 4 out of 5
following a purchase from 20/11/2023
almost suitable product
Translated reviews
C
Charlène C.
Rating: 1 out of 5
following a purchase from 20/11/2023
They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.
Translated reviews
S
Sarah A.
Rating: 1 out of 5
following a purchase from 17/11/2023
Does not deliver the right products. After-sales service is on the same level, unqualified.
Translated reviews
P
Patricia S.
Rating: 4 out of 5
following a purchase from 19/11/2023
CLEAR
Translated reviews
M
Marie D.
Rating: 1 out of 5
following a purchase from 12/11/2023
Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!
Translated reviews
L
Laure G.
Rating: 1 out of 5
following a purchase from 15/11/2023
Unfortunately, I left my old address and supposedly the parcel was delivered!
Translated reviews
G
Grondal C.
Rating: 4 out of 5
following a purchase from 16/11/2023
Le savon et crème pour les visages super bien j'aime bien Je plus acheté les kit savon crème sans huile super bien 10 sur 10 bonne journée à vous
Translated reviews
C
Cassandra C.
Rating: 1 out of 5
following a purchase from 14/11/2023
Soap that gave me big pimples and made me itch, I don't recommend it.
Translated reviews
M
Myriam P.
Rating: 1 out of 5
following a purchase from 11/11/2023
Order still not received ....
Translated reviews
R
Rania E.
Rating: 1 out of 5
following a purchase from 12/11/2023
If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????
Translated reviews
V
Virginie F.
Rating: 4 out of 5
following a purchase from 11/11/2023
Hello, I have received my parcel and am very satisfied with the products. But I'm disappointed that the new product I was trying this time is packaged in German. Thank you
Translated reviews
G
Géraldine S.
Rating: 1 out of 5
following a purchase from 08/11/2023
🫥🤢🐅
Translated reviews
P
Patricia D.
Rating: 4 out of 5
following a purchase from 08/11/2023
Very good
Translated reviews
T
Tiffany V.
Rating: 4 out of 5
following a purchase from 29/10/2023
Good product
Translated reviews
B
Berfin G.
Rating: 1 out of 5
following a purchase from 07/11/2023
Lots of pimples after using the product
Translated reviews
A
Achraf S.
Rating: 1 out of 5
following a purchase from 05/11/2023
I received the wrong product
Translated reviews
A
Angie M.
Rating: 1 out of 5
following a purchase from 06/11/2023
it has more button I am very disappointed
Translated reviews
S
Sonya B.
Rating: 1 out of 5
following a purchase from 03/11/2023
The products are top notch but unfortunately made in "Israel"... a country that doesn't even exist, very disappointed with the support of the Israeli economy.
Translated reviews
C
Céline F.
Rating: 1 out of 5
following a purchase from 06/11/2023
Order taken 2 times 2 weeks ago still no refund no news ....
Translated reviews
N
Nadia N.
Rating: 4 out of 5
following a purchase from 06/11/2023
Parcel arrived at the addressee for once. Top product as usual
Translated reviews
M
Melissa B.
Rating: 1 out of 5
following a purchase from 03/11/2023
The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.
Translated reviews
A
Anouchka C.
Rating: 1 out of 5
following a purchase from 31/10/2023
Package not received. I am still waiting.
Translated reviews
N
Nathalie M.
Rating: 1 out of 5
following a purchase from 01/11/2023
On opening the parcel the soap was broken.
Translated reviews
I
Ines O.
Rating: 1 out of 5
following a purchase from 01/11/2023
my parcel has been stolen and I'm still waiting for it to be returned.
Translated reviews
A
Andree M.
Rating: 4 out of 5
following a purchase from 31/10/2023
Very good product soft texture
Translated reviews
M
Marie-Catherine G.
Rating: 4 out of 5
following a purchase from 01/11/2023
Pump is difficult to prime for oil-free cream bottle
Translated reviews
C
Cecile J.
Rating: 4 out of 5
following a purchase from 01/11/2023
I've been using goat's milk soaps for a long time now and I'm completely satisfied with them. My skin has changed since then and looks great.
Translated reviews
We use cookies for audience measurement and improving user experience.