Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 4 stars

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B
Beatrice L.
Rating: 4 out of 5
following a purchase from 22/11/2023
I ordered the soap and I'm very satisfied.
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Caroline R.
Rating: 1 out of 5
following a purchase from 21/11/2023
Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.
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Anne B.
Rating: 4 out of 5
following a purchase from 20/11/2023
Good order tracking.
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C
Clémence D.
Rating: 1 out of 5
following a purchase from 18/11/2023
8/100 as rating on yuka apparently very bad for skin
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Bernadette W.
Rating: 4 out of 5
following a purchase from 20/11/2023
almost suitable product
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C
Charlène C.
Rating: 1 out of 5
following a purchase from 20/11/2023
They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.
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Sarah A.
Rating: 1 out of 5
following a purchase from 17/11/2023
Does not deliver the right products. After-sales service is on the same level, unqualified.
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Patricia S.
Rating: 4 out of 5
following a purchase from 19/11/2023
CLEAR
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Marie D.
Rating: 1 out of 5
following a purchase from 12/11/2023
Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!
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Laure G.
Rating: 1 out of 5
following a purchase from 15/11/2023
Unfortunately, I left my old address and supposedly the parcel was delivered!
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Grondal C.
Rating: 4 out of 5
following a purchase from 16/11/2023
Le savon et crème pour les visages super bien j'aime bien Je plus acheté les kit savon crème sans huile super bien 10 sur 10 bonne journée à vous
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Cassandra C.
Rating: 1 out of 5
following a purchase from 14/11/2023
Soap that gave me big pimples and made me itch, I don't recommend it.
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Myriam P.
Rating: 1 out of 5
following a purchase from 11/11/2023
Order still not received ....
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Rania E.
Rating: 1 out of 5
following a purchase from 12/11/2023
If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????
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Virginie F.
Rating: 4 out of 5
following a purchase from 11/11/2023
Hello, I have received my parcel and am very satisfied with the products. But I'm disappointed that the new product I was trying this time is packaged in German. Thank you
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Géraldine S.
Rating: 1 out of 5
following a purchase from 08/11/2023
🫥🤢🐅
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Patricia D.
Rating: 4 out of 5
following a purchase from 08/11/2023
Very good
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Tiffany V.
Rating: 4 out of 5
following a purchase from 29/10/2023
Good product
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Berfin G.
Rating: 1 out of 5
following a purchase from 07/11/2023
Lots of pimples after using the product
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Achraf S.
Rating: 1 out of 5
following a purchase from 05/11/2023
I received the wrong product
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Angie M.
Rating: 1 out of 5
following a purchase from 06/11/2023
it has more button I am very disappointed
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Sonya B.
Rating: 1 out of 5
following a purchase from 03/11/2023
The products are top notch but unfortunately made in "Israel"... a country that doesn't even exist, very disappointed with the support of the Israeli economy.
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Céline F.
Rating: 1 out of 5
following a purchase from 06/11/2023
Order taken 2 times 2 weeks ago still no refund no news ....
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Nadia N.
Rating: 4 out of 5
following a purchase from 06/11/2023
Parcel arrived at the addressee for once. Top product as usual
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Melissa B.
Rating: 1 out of 5
following a purchase from 03/11/2023
The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.
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Anouchka C.
Rating: 1 out of 5
following a purchase from 31/10/2023
Package not received. I am still waiting.
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Nathalie M.
Rating: 1 out of 5
following a purchase from 01/11/2023
On opening the parcel the soap was broken.
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Ines O.
Rating: 1 out of 5
following a purchase from 01/11/2023
my parcel has been stolen and I'm still waiting for it to be returned.
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Andree M.
Rating: 4 out of 5
following a purchase from 31/10/2023
Very good product soft texture
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Marie-Catherine G.
Rating: 4 out of 5
following a purchase from 01/11/2023
Pump is difficult to prime for oil-free cream bottle
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Cecile J.
Rating: 4 out of 5
following a purchase from 01/11/2023
I've been using goat's milk soaps for a long time now and I'm completely satisfied with them. My skin has changed since then and looks great.
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Manon L.
Rating: 1 out of 5
following a purchase from 31/10/2023
No one breaks the skin
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Emilie B.
Rating: 1 out of 5
following a purchase from 01/11/2023
I never received my order
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Elodie C.
Rating: 1 out of 5
following a purchase from 28/10/2023
One product is missing from the package, the.cream!
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Sophie P.
Rating: 4 out of 5
following a purchase from 29/10/2023
I'm very satisfied with both the soap and the face cream. However, I'm not so keen on the grain-free peel, which I find very difficult to apply to the face.
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Fabienne C.
Rating: 1 out of 5
following a purchase from 29/10/2023
The old peeling pack has an unpleasant smell....Is this normal?
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Asmao K.
Rating: 1 out of 5
following a purchase from 28/10/2023
The cream is much more liquid and less nourishing than before. Disappointed
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Françoise S.
Rating: 1 out of 5
following a purchase from 30/10/2023
My parcel was incomplete.
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Korane G.
Rating: 4 out of 5
following a purchase from 25/10/2023
I've been ordering this brand for years from Reunion Island and I love it. But now there are taxes when I arrive in the country, so I won't be ordering anymore. I'm really disappointed...
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Atika S.
Rating: 1 out of 5
following a purchase from 25/10/2023
Since I received it, I've been using it and I'm extremely disappointed. I've gotten so many pimples that now I have to buy pimple products at the pharmacy, so the products are no longer of any use to me! Disappointed
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