Customer reviews of Pinup Secret

Superb soap

A product is missing. On the same day I received it, I sent an e-mail with a photo of the contents. A few days later I received an e-mail asking me to send a photo of the contents, which I had already done, and photos of the package and label. I replied to this e-mail with the fifferent photos requested. Since then I've had no news... not even about receiving the photos... So for the moment I'm not very happy... I'm still waiting for Monday, hoping that.... Not to mention that I don't find my skin extraordinary since I've been using the products, so I'm thinking first and last order. I find my complexion dull. I'm going back to my old routine which suited me much better.

No star I didn't receive my order and it was returned and I don't know why because my address was on it. I have my invoice

I have not received my order

Disappointed ... classic soap so even more disappointed

My package left I have them complete arrive missing 2 item open carton and it's up to me to make a claim to the post office which will be put without action but I paid my 3 article

Ordered on September 27, it's now October 13, and I still haven't received my parcel, nor has customer service contacted me.

Fast delivery but ineffective product soap that gives pimples and cream that doesn't even moisturize! Disappointed

Product conforms to the description, fast delivery but not to the chosen relay point.

I hated it, it didn't change a thing

I never received my order because the people who dealt with it did not check my change of address email which I had sent just a few minutes after my order (5 minutes after).

Product broken and opened on receipt.

Perfect and top products! The only negative thing is that the packaging is far too rigid in bottle format. It's hard to get the cleansing milk or the exfoliating cream out... But the quality of the products is there and I wouldn't change a thing! Good improvement!

The products don't work at all, I feel itching and tingling every time I use the precious cream and oil-free cream.

Null

Crème tounée

Ordered soap with box and received soap with brush. I wrote to customer service and no return. Disappointed I have been ordering from this site for over 6 years without any problem...

Top delivery, well-packaged product, but not enough experience of use, to be seen over time.

Fine

Good product but still expensive

disappointed product without protection yellowed and smells very bad call customer service who offered to buy a product at 50 percent a joke, site to flee

I'm not satisfied because on the site I paid over 30€ and the next day I went to the local pharmacy and to my great surprise they were selling your products for half the price (15€ for your soap instead of 32 on your site).

Error when receiving the parcel, wrong items received. The after-sales service asks for the items to be returned so that they can be sent to another person. The hygiene is more than regrettable and not worthy of a cosmetics brand.

Very satisfied

Hello, I'm disappointed by my purchase. My daughter, who has mild acne until now, has been using the soap for a week and it's been a disaster. She has many more pimples than usual, and they are inflammatory pimples. Her face is unrecognizable. I don't understand why this soap is supposed to reduce pimples. I don't recommend it at all.

I didn't have time to look for my parcel.

I ordered 2 items and only received one. I'm still waiting for a response from customer service... I'm usually satisfied...

I have not received my order in full and have been waiting for the return for over a week.

I never received the package

Easy to use

I thought there was a container with the soap to put it in but no! otherwise impeccable.

Happy with my purchase. I think it's a shame not to have more explanations on how to use the products, especially when you order a boxed set. Peeling difficult to apply.

I placed an order and never received my package. I received an email to say it was in my mailbox, but nothing was inside...

Very good

Long-term skin radiance, but I find that it dries out a little.

Very disappointed with the after-sales service: order placed on September 6, still not received today the parcels are resent to the sender that makes twice. and the after-sales service, sends only automatic messages does not answer the other questions. I've been a customer for 5 years

The soap has changed its smell, it's not at all like before.

Disappointing product. I used it for 5 days because I had a rash ++ and my skin was becoming very sensitive and painful. After stopping using the soap, the pimples faded and my skin was less sensitive. The soap also had an unpleasant smell. Bad experience for me.

I have not received my order

I still haven't received my parcel, I send emails but I get no answer.