Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 4 stars

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P
Priscilla B.
Rating: 1 out of 5
following a purchase from 28/01/2026
Burn
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Nathalie H.
Rating: 1 out of 5
following a purchase from 28/01/2026
Hello, I tried the pin up secret soap and I stopped because it gives me huge red patches and it itches.
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Corinne P.
Rating: 4 out of 5
following a purchase from 27/01/2026
Fast delivery, the soaps create a pleasant foam that is easy to apply, for an idea of effectiveness we will wait a bit to see over time, however for the shampoo and its treatments the products have an effect from the first use, beautiful soft hair
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Alysee L.
Rating: 1 out of 5
following a purchase from 26/01/2026
My moisturizing treatment doesn't even work.
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Sophie D.
Rating: 1 out of 5
following a purchase from 22/01/2026
The order was sent to the wrong address, my name has not been on the mailbox for 6 years so the delivery person didn't even check the name! I sent an email but I never got a response!
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Hanna E.
Rating: 1 out of 5
following a purchase from 20/01/2026
I haven't received my order
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Juliana B.
Rating: 1 out of 5
following a purchase from 19/01/2026
Unfortunately, I have not yet received my order.
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Sandra L.
Rating: 1 out of 5
following a purchase from 17/01/2026
I did not receive my package
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Cyrille M.
Rating: 4 out of 5
following a purchase from 17/01/2026
Very good product
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Daniela P.
Rating: 1 out of 5
following a purchase from 12/01/2026
I can't give any stars because so many mistakes have happened. I will never order from them again or recommend them.
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Céline P.
Rating: 4 out of 5
following a purchase from 14/01/2026
Fast shipping and good products! One star less for the prices: I'm waiting for promotions/sales to order ;-)
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Tina S.
Rating: 4 out of 5
following a purchase from 12/01/2026
The soap does not work wonders, but one can notice a slight improvement after 2 weeks of daily use.
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Claudia N.
Rating: 1 out of 5
following a purchase from 12/01/2026
I have requested several times to return the goods. Unfortunately, no one has contacted me so far. What can I do now? Please support.
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Marine G.
Rating: 1 out of 5
following a purchase from 10/01/2026
I have not received my order even though it says delivered on my tracking. I made a complaint and sent all the documents they asked me for, and I still have no response to this day.
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Laurence H.
Rating: 1 out of 5
following a purchase from 11/01/2026
-
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Elisabeth S.
Rating: 1 out of 5
following a purchase from 11/01/2026
I am not getting the right item sent for the 3rd time! & I hope for a complaint otherwise I have to initiate others, this can't be!
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Sabrina L.
Rating: 4 out of 5
following a purchase from 08/01/2026
Always satisfied with pin-up products and recommend them to my friends and at work in the emergency service thank you for the gift I love it
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Pauline T.
Rating: 4 out of 5
following a purchase from 03/01/2026
Top
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Sergia P.
Rating: 4 out of 5
following a purchase from 31/12/2025
Perfect
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Constance A.
Rating: 4 out of 5
following a purchase from 30/12/2025
The products no longer have the same scent as when I first started buying...
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Genevieve Sylvia S.
Rating: 4 out of 5
following a purchase from 29/12/2025
Delivery ok. Why not use the Belgian postal relays as access points?
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Andrea S.
Rating: 1 out of 5
following a purchase from 28/12/2025
On the delivery day I was at home, when I opened the door there was no one there, now the package cannot be picked up at the post office because no QR code was delivered.
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Romina G.
Rating: 1 out of 5
following a purchase from 28/12/2025
I haven't received any product yet
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Denise B.
Rating: 1 out of 5
following a purchase from 28/12/2025
Still haven't received delivery. Money is gone anyway
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Cindy S.
Rating: 4 out of 5
following a purchase from 22/12/2025
A mud mask product was opened
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Timmy F.
Rating: 1 out of 5
following a purchase from 17/12/2025
The goods never arrived. Was dropped off at the DPD Pickup Store. When I wanted to pick up the goods there, they were not there.
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Margaux Z.
Rating: 4 out of 5
following a purchase from 18/12/2025
I really like the soap but the mask stings and burns my skin
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Christopher B.
Rating: 4 out of 5
following a purchase from 17/12/2025
The high transport costs must be communicated more transparently and earlier.
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Sonja S.
Rating: 1 out of 5
following a purchase from 18/12/2025
I did not receive any delivery
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Irina E.
Rating: 4 out of 5
following a purchase from 05/12/2025
Ordered on 8.12, the shipment is still not here. Maybe it's due to the holidays in between, but I still find it quite long. When I could no longer track the shipment, I quickly received a nice response.
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Nina H.
Rating: 1 out of 5
following a purchase from 14/12/2025
I am still waiting for the delivery
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Cloé M.
Rating: 4 out of 5
following a purchase from 06/12/2025
Very effective product, however quite expensive outside of promotions.
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Sabrina H.
Rating: 1 out of 5
following a purchase from 10/12/2025
Unfortunately, my package could not be found in the DPD shop and was returned. Very unfortunate.
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Hélène M.
Rating: 4 out of 5
following a purchase from 08/12/2025
Good soap but it does dry the skin a bit. You need to hydrate immediately.
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Andreja P.
Rating: 1 out of 5
following a purchase from 07/12/2025
I have not received my order
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Nadine Y.
Rating: 1 out of 5
following a purchase from 05/12/2025
Order not received by today
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Lara O.
Rating: 1 out of 5
following a purchase from 02/12/2025
I have not received my package yet and also no new information about the package or money.
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Laetitia C.
Rating: 4 out of 5
following a purchase from 01/12/2025
very good
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Krisztina K.
Rating: 1 out of 5
following a purchase from 25/11/2025
The order has not arrived!
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Humaira H.
Rating: 1 out of 5
following a purchase from 26/11/2025
Never received! Fraud!!!!
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