Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
5 66k 81% 4 9 509 12% 3 2 461 3% 2 1 306 2% 1 2 616 3%

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

Reviews 1 and 4 stars

Reset filters
J
Jennifer L.
Rating: 1 out of 5
following a purchase from 22/12/2022
Hello I wrote to you several times even call because in my order I missed the kit and a soap and I received nothing yet it is not normal very disappointed
Translated reviews
A
Anastasia C.
Rating: 4 out of 5
following a purchase from 21/12/2022
Package received quickly although ordered on 21/12 very well packed satisfied with the product.
Translated reviews
A
Alicia B.
Rating: 1 out of 5
following a purchase from 21/12/2022
My order was incomplete. I only received one soap out of two. I have already made a claim in vain.
Translated reviews
E
Edith A.
Rating: 1 out of 5
following a purchase from 01/06/2022
No respect for customers
Translated reviews
A
Asizate K.
Rating: 1 out of 5
following a purchase from 19/12/2022
Expired and non-conforming product
Translated reviews
V
Vicky C.
Rating: 4 out of 5
following a purchase from 19/12/2022
I have a problem with the delivery of my order. The customer service was very responsive and sent me a new order.
Translated reviews
L
Laetitia D.
Rating: 1 out of 5
following a purchase from 19/12/2022
I am still waiting for my order. I have not received anything but the payment has been taken.
Translated reviews
N
Noémie F.
Rating: 1 out of 5
following a purchase from 19/12/2022
I did not receive the right products in my package. The customer service does not answer... too bad!
Translated reviews
C
Charlotte P.
Rating: 1 out of 5
following a purchase from 20/12/2022
A product that I thought would be more effective, but had no effect on me other than to make all my pimples stand out, which were non-existent before. I will not repurchase.
Translated reviews
S
Souhila S.
Rating: 1 out of 5
following a purchase from 16/12/2022
This last time I'm not satisfied because I ordered a pin up secret soap and you send me an oil free cream and then you don't answer my messages
Translated reviews
N
Nabila B.
Rating: 1 out of 5
following a purchase from 17/12/2022
Perfect, I am very satisfied
Translated reviews
A
Amandine P.
Rating: 4 out of 5
following a purchase from 17/12/2022
Products a little expensive, fast delivery
Translated reviews
N
Nathalie R.
Rating: 4 out of 5
following a purchase from 18/12/2022
For the moment satisfied. I'm waiting to see if this cream is very hydrating
Translated reviews
A
Amina S.
Rating: 1 out of 5
following a purchase from 17/12/2022
I have not yet received my package, I have changed the address and sent an e-mail but still no response
Translated reviews
O
Odile B.
Rating: 4 out of 5
following a purchase from 16/12/2022
Very good
Translated reviews
M
Marie-Lise D.
Rating: 4 out of 5
following a purchase from 17/12/2022
I bought the Pin Up secret soap bar, it is great my skin is much better since I use it. The only problem is that the smell is too strong for me.
Translated reviews
K
Khira M.
Rating: 1 out of 5
following a purchase from 15/12/2022
I did not receive the order I ordered and your colleagues told me to deal with the delivery man knowing that it is not me who made my order and that it is the first time I order from you and the last I am really disappointed in your customer service
Translated reviews
J
Jordan L.
Rating: 1 out of 5
following a purchase from 15/12/2022
I did not receive my order
Translated reviews
K
Karine B.
Rating: 1 out of 5
following a purchase from 15/12/2022
Perfect
Translated reviews
S
Sabrina P.
Rating: 4 out of 5
following a purchase from 15/12/2022
It would be nice to have a soap box
Translated reviews
E
Eloise G.
Rating: 1 out of 5
following a purchase from 13/12/2022
I am really disappointed, because in fact when I apply it on my skin it burns me so obviously I stopped putting it on I am still disappointed but listen so bad
Translated reviews
C
Cecile M.
Rating: 4 out of 5
following a purchase from 14/12/2022
I have been using the soap for many years! It's a must for me. As a mask it can be a bit drying so you have to be careful but as a soap it is perfect!
Translated reviews
S
Sabrina J.
Rating: 1 out of 5
following a purchase from 14/12/2022
I received my package but a jar arrived broken so really disappointed with my 1st purchase
Translated reviews
C
Clotilde D.
Rating: 1 out of 5
following a purchase from 14/12/2022
Very disappointed with the quality of service! Not received the right product, after complaint and some exchanges with the "SAV", radio silence, I find myself with a product that does not correspond to what I had ordered!
Translated reviews
M
Milena V.
Rating: 4 out of 5
following a purchase from 14/12/2022
One star less because I still find the products a bit expensive, but everything else is perfect (fast shipping, great products, great customer experience)
Translated reviews
D
Divine M.
Rating: 4 out of 5
following a purchase from 13/12/2022
Great site. You can easily find the products and the packs.
Translated reviews
C
Constance R.
Rating: 1 out of 5
following a purchase from 13/12/2022
My oil-free day cream arrived broken
Translated reviews
R
Rimbaud C.
Rating: 1 out of 5
following a purchase from 13/12/2022
I had to claim an item that was paid for but not included with my order.
Translated reviews
A
Asmaa B.
Rating: 1 out of 5
following a purchase from 13/12/2022
I do not recommend
Translated reviews
I
Isabelle M.
Rating: 4 out of 5
following a purchase from 12/12/2022
very good products. After one week of treatment my skin is already smoother and less pimples.
Translated reviews
M
Maëva C.
Rating: 4 out of 5
following a purchase from 04/12/2022
Great soap I love it very effective I am a loyal customer I should have a discount no?😏
Translated reviews
C
Clémence R.
Rating: 4 out of 5
following a purchase from 12/12/2022
Very good but a bit expensive
Translated reviews
L
Laury E.
Rating: 1 out of 5
following a purchase from 09/12/2022
I am missing two items and I haven't heard from customer service and I didn't get a delivery note even to make a return.
Translated reviews
A
Aicha M.
Rating: 1 out of 5
following a purchase from 27/11/2022
Received late after a claim via the application without commercial gesture.
Translated reviews
C
Christelle T.
Rating: 1 out of 5
following a purchase from 11/12/2022
Order still not received today December 24 although it was shipped on the 13th ... it was to offer to my niece and I find myself without anything for Christmas
Translated reviews
G
Gilbert B.
Rating: 4 out of 5
following a purchase from 09/12/2022
Very good products.
Translated reviews
C
Carole M.
Rating: 1 out of 5
following a purchase from 09/12/2022
Unfortunately one of my soap boxes arrived broken at the bottom so it was unusable.
Translated reviews
S
Sephora D.
Rating: 1 out of 5
following a purchase from 12/12/2022
I placed my order and then wanted to cancel it within 30 minutes. This was totally impossible. So I sent an email that told me that the package was already being shipped (order dating from just 1 h) I am waiting for the refund that has not yet been made to date,
Translated reviews
A
Asma Z.
Rating: 1 out of 5
following a purchase from 11/12/2022
The package was not complete I do not understand?
Translated reviews
S
Sabrina B.
Rating: 1 out of 5
following a purchase from 11/12/2022
Open package
Translated reviews
We use cookies for audience measurement and improving user experience.