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K
Rating: 1 out of 5
Customer service not very top! I received a broken brush even with a picture of the brush and they didn't even send me one back.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews
Summary of reviews
Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.
Reviews 1 and 4 stars
Reset filtersD
Rating: 1 out of 5
I did not receive my package
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A
Rating: 4 out of 5
All the products ordered were well in the package and the quality is always the same as I know I am more than satisfied. A small negative point about the packaging that was damaged for 2 of the products on arrival. That it is the package is not embarrassing but one of the product had leaked a lot out of the lid (I do not understand how it could open) and so I had quite a lot of loss of product on it ... Apart from that top quality and fast arrival, great as usual
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M
Rating: 1 out of 5
Package received empty and still no response from customer service!!!
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A
Rating: 1 out of 5
I did not receive my order
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A
Rating: 4 out of 5
I've enjoyed this soap for years but I'm disappointed that there is still plastic packaging around it... I don't think it's necessarily necessary.
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A
Rating: 1 out of 5
I did not receive the package, I am still not refunded. One month to get a refund is a long time. I ordered because I had no more and finally I ordered elsewhere... it's a mistake of the post office but I would have liked to receive another product or to be refunded quickly to recommend
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C
Rating: 1 out of 5
1 Missing product, lack of help from the seller although with obvious proof, too bad because good products
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A
Rating: 4 out of 5
Great brand I recommend ;)
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T
Rating: 4 out of 5
Good and fast order tracking
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F
Rating: 4 out of 5
Excellent product and delivery was fast I recommend
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Z
Rating: 1 out of 5
I did not receive my order although I had modified the address
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E
Rating: 4 out of 5
Very good products but more difficult to go until the end of the cream without oil since the change of bottle...
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A
Rating: 4 out of 5
Very good product and fast delivery
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L
Rating: 4 out of 5
Very good, product conforms to my expectations.
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A
Rating: 1 out of 5
This is not what I ordered
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N
Rating: 1 out of 5
I have eczema and it doesn't work! So the influencers say it works
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R
Rating: 1 out of 5
No notice ordered not received, it's not great I ask for a refund
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C
Rating: 1 out of 5
I received my package in a thousand pieces with the mist broken, it leaked into the box, and damaged my other product purchased. Please contact me as soon as possible.
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S
Rating: 4 out of 5
Good product
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P
Rating: 4 out of 5
Good product for all skin types
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S
Rating: 1 out of 5
I did not receive my order
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M
Rating: 1 out of 5
Very disappointed! So much publicity for this miraculous soap... Perfect for acne! And I have never had so many pimples as when I used this product !!!! Huge pimples appeared from the 2nd day of use .... I still persevered! But it never got better! It only stopped when I didn't use the product anymore!!!! What a shame to be so disappointed at this price
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D
Rating: 4 out of 5
Top rather expensive
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A
Rating: 4 out of 5
Very good products. Fast and smooth delivery. 4/5 for the price, a little excessive without a coupon code
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A
Rating: 1 out of 5
Order not received and ask me to contact the carrier
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K
Rating: 1 out of 5
When I ordered, I asked for delivery to my home and it was delivered in a relay point! Not serious!
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C
Rating: 1 out of 5
I was very unhappy with the delivery which was declared delivered except that the relay for the package no longer exists so the procedure is underway I paid and I do not have my package!
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A
Rating: 1 out of 5
I did not receive the correct product ordered
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V
Rating: 1 out of 5
I got pimples
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L
Rating: 1 out of 5
My order is not complete, I need a cream without oil
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L
Rating: 4 out of 5
Super good product
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T
Rating: 1 out of 5
I did not receive my order even though a delivery confirmation email was sent to me! Never again.
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C
Rating: 4 out of 5
Satisfied with my order and delivered quickly
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M
Rating: 4 out of 5
I have been loyal to this brand for 2 years now but I find it a shame to have received a different product from my order but otherwise I am very happy with the pin UP secret products
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A
Rating: 1 out of 5
The soap is not gentle and I have since its use a rash of buttons Not the impression that it is natural goat's milk but filled with camphor
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Z
Rating: 4 out of 5
Perfect Pin Up Secret game
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L
Rating: 1 out of 5
Nothing received, parcel was supposed to arrive on 15/10 !!! I am told to wait ...to wait for what exactly, a miracle ???
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M
Rating: 1 out of 5
I am very disappointed because I thought I would receive my package in 2 weeks and colissimo made me understand that I have it in 60 days! I hope that soon you will have the deliveries with CHRONO POSTE because there it is not possible....in the meantime I had to buy other products for more than 100 euros while waiting to receive yours....
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M
Rating: 1 out of 5
Very disappointed with the goat milk soap, I do not recommend its use for those who have sensitive skin or psoriasis. The use of the soap literally burned my skin and worsened my psoriasis. 20€ in the trash. I do not recommend it.
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