Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews
5 65,8k 81% 4 9 503 12% 3 2 459 3% 2 1 306 2% 1 2 613 3%

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

Reviews 1 and 4 stars

Reset filters
F
Florence C.
Rating: 1 out of 5
following a purchase from 13/10/2022
My order was delivered but was not found at the hotel where I had it delivered
Translated reviews
C
Christel D.
Rating: 4 out of 5
following a purchase from 24/10/2022
I love the product that I have used for years The bottle of cream without oil is to review, we waste at the end... Fast delivery
Translated reviews
C
Claire H.
Rating: 1 out of 5
following a purchase from 21/10/2022
I did not receive the entire order.
Translated reviews
C
Claudine S.
Rating: 1 out of 5
following a purchase from 21/10/2022
Fast delivery however the cream without the oil and the peeling are of bad composition I will not recommend
Translated reviews
V
Virginie L.
Rating: 4 out of 5
following a purchase from 22/10/2022
Always so satisfied with the products I recommend it
Translated reviews
E
Estel N.
Rating: 1 out of 5
following a purchase from 12/10/2022
My product ordered a month ago unfortunately never arrived
Translated reviews
A
Anais B.
Rating: 4 out of 5
following a purchase from 20/10/2022
well
Translated reviews
A
Alexandra N.
Rating: 1 out of 5
following a purchase from 20/10/2022
My order was missing a product and no one did anything. I end up paying for a product that I would never have !!!! I am more than disappointed!
Translated reviews
C
Christel D.
Rating: 1 out of 5
following a purchase from 20/10/2022
Package not received
Translated reviews
L
Lamya B.
Rating: 1 out of 5
following a purchase from 03/09/2022
Customer service not at all up to par. A package never received, I'm still waiting for my refund.
Translated reviews
P
Priscilia H.
Rating: 4 out of 5
following a purchase from 19/10/2022
Received the order in time. For the moment used only once so I can not say the good made or not of the product
Translated reviews
I
Ichrak L.
Rating: 4 out of 5
following a purchase from 17/10/2022
I've been using pinup secret since July, at first there was a noticeable change but now I think I'm stagnated at the same state, I want to remove the stains of my old acnes
Translated reviews
M
Mary A.
Rating: 4 out of 5
following a purchase from 17/10/2022
Too bad we don't have samples to know the other products.
Translated reviews
M
Marie-Therese M.
Rating: 1 out of 5
following a purchase from 18/10/2022
Order not received
Translated reviews
L
Laurence J.
Rating: 4 out of 5
following a purchase from 18/10/2022
Happy with the soap but a little disappointed with the lotion, I find it doesn't smell much.
Translated reviews
C
Carol G.
Rating: 1 out of 5
following a purchase from 15/10/2022
Package arrived soaked. Lotion not screwed on and therefore empty!!! Impossible to find an agreement with Pin Up Secret ... at the price of the lotion very disappointed
Translated reviews
E
Emma G.
Rating: 1 out of 5
following a purchase from 18/10/2022
A product was poorly packaged and leaked in the box so it was unusable
Translated reviews
S
Sylvie A.
Rating: 1 out of 5
following a purchase from 17/10/2022
Not satisfied at all with the scrub, but the soap masks very well
Translated reviews
A
Aurelie M.
Rating: 4 out of 5
following a purchase from 14/10/2022
Pleased with the products. But the delivery time was not respected.
Translated reviews
M
Margo C.
Rating: 1 out of 5
following a purchase from 14/10/2022
Everything went very well, nothing to say, order received quickly
Translated reviews
M
Magali L.
Rating: 4 out of 5
following a purchase from 14/10/2022
Perfect!
Translated reviews
D
Diana S.
Rating: 1 out of 5
following a purchase from 08/10/2022
It worsens instead of helping
Translated reviews
C
Charlotte A.
Rating: 1 out of 5
following a purchase from 12/10/2022
The face peel arrived all dripping, as if it had been opened and used. It was all over the box.
Translated reviews
I
Isabelle N.
Rating: 1 out of 5
following a purchase from 12/10/2022
I still haven't received my order
Translated reviews
L
Ludivine D.
Rating: 4 out of 5
following a purchase from 04/10/2022
VERY GOOD
Translated reviews
M
Manon B.
Rating: 1 out of 5
following a purchase from 08/10/2022
I didn't receive the order...so for the price it's not commercial at all😅
Translated reviews
M
Manon M.
Rating: 1 out of 5
following a purchase from 08/10/2022
I am happy with the quality of the product but this is the second time I have ordered. Requested a home delivery and I have to go to the post office to pick up my package directly. Not following a missed passage the site pin-up changes itself the place of delivery without warning me. Knowing that I do not have time in my schedule to go to the post office on their opening hours. It's very unpleasant and it pushes me to look for another brand to take over for my skin care for the next order. It's a real shame.
Translated reviews
M
Manel S.
Rating: 1 out of 5
following a purchase from 07/10/2022
I received the order too late. I had to take it with me on a trip. Now useless bought for nothing.
Translated reviews
C
Chloé C.
Rating: 4 out of 5
following a purchase from 03/10/2022
I have been using the products for 2 years for my face. The goat's milk soap is super soft and reduces my acne for the face peel since I use it impossible to return to classic scrubs it is much more effective and much less aggressive I recommend these two products if you want a quick routine simple, effective and especially not aggressive for the skin of the face.
Translated reviews
O
Olivia M.
Rating: 4 out of 5
following a purchase from 09/10/2022
Top
Translated reviews
L
Lucie V.
Rating: 4 out of 5
following a purchase from 07/10/2022
I have been testing the soap/mask for 1 week and I feel my skin is softer, the pores less visible... thank you !!!!
Translated reviews
S
Sarah J.
Rating: 1 out of 5
following a purchase from 10/10/2022
Very disappointed, I did not receive the products I ordered and no return service
Translated reviews
S
Sarah P.
Rating: 4 out of 5
following a purchase from 07/10/2022
Very good product. A little expensive for a soap.
Translated reviews
J
Joelle R.
Rating: 1 out of 5
following a purchase from 09/10/2022
Very bad experience with the makeup remover. Almost impossible to use this product. I have contacted your customer service about this.
Translated reviews
D
Delphine V.
Rating: 1 out of 5
following a purchase from 08/10/2022
a product arrived open so it was empty there was everywhere instead of sending me another one with photos I was offered a code of 50% for one product or I have to return the other! the empty bottle!
Translated reviews
S
Solenn D.
Rating: 1 out of 5
following a purchase from 06/10/2022
After reception, we realized that there was only the soap that was of good composition. Pin up does not want to take back the other 2 ordered. Very disappointed with the service and their return policy. I do not recommend
Translated reviews
C
Corinne A.
Rating: 1 out of 5
following a purchase from 06/10/2022
The package received does not correspond to my order.
Translated reviews
C
Claudine G.
Rating: 1 out of 5
following a purchase from 06/10/2022
Very fast delivery.
Translated reviews
J
Jennifer C.
Rating: 4 out of 5
following a purchase from 06/10/2022
Excellent product!
Translated reviews
O
Olivier M.
Rating: 1 out of 5
following a purchase from 06/10/2022
Hello, maybe the products work for the other ones, but not for me, I have a lot of plaque on my face.
Translated reviews
We use cookies for audience measurement and improving user experience.