Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 344 published reviews
5 65,5k 81% 4 9 496 12% 3 2 455 3% 2 1 302 2% 1 2 599 3%

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

Reviews 1 and 4 stars

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Diana S.
Rating: 1 out of 5
following a purchase from 08/10/2022
It worsens instead of helping
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Charlotte A.
Rating: 1 out of 5
following a purchase from 12/10/2022
The face peel arrived all dripping, as if it had been opened and used. It was all over the box.
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Isabelle N.
Rating: 1 out of 5
following a purchase from 12/10/2022
I still haven't received my order
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Ludivine D.
Rating: 4 out of 5
following a purchase from 04/10/2022
VERY GOOD
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Manon B.
Rating: 1 out of 5
following a purchase from 08/10/2022
I didn't receive the order...so for the price it's not commercial at all😅
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manon M.
Rating: 1 out of 5
following a purchase from 08/10/2022
I am happy with the quality of the product but this is the second time I have ordered. Requested a home delivery and I have to go to the post office to pick up my package directly. Not following a missed passage the site pin-up changes itself the place of delivery without warning me. Knowing that I do not have time in my schedule to go to the post office on their opening hours. It's very unpleasant and it pushes me to look for another brand to take over for my skin care for the next order. It's a real shame.
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Manel S.
Rating: 1 out of 5
following a purchase from 07/10/2022
I received the order too late. I had to take it with me on a trip. Now useless bought for nothing.
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Chloé C.
Rating: 4 out of 5
following a purchase from 03/10/2022
I have been using the products for 2 years for my face. The goat's milk soap is super soft and reduces my acne for the face peel since I use it impossible to return to classic scrubs it is much more effective and much less aggressive I recommend these two products if you want a quick routine simple, effective and especially not aggressive for the skin of the face.
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Olivia M.
Rating: 4 out of 5
following a purchase from 09/10/2022
Top
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Lucie V.
Rating: 4 out of 5
following a purchase from 07/10/2022
I have been testing the soap/mask for 1 week and I feel my skin is softer, the pores less visible... thank you !!!!
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Sarah J.
Rating: 1 out of 5
following a purchase from 10/10/2022
Very disappointed, I did not receive the products I ordered and no return service
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Sarah P.
Rating: 4 out of 5
following a purchase from 07/10/2022
Very good product. A little expensive for a soap.
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Joelle R.
Rating: 1 out of 5
following a purchase from 09/10/2022
Very bad experience with the makeup remover. Almost impossible to use this product. I have contacted your customer service about this.
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Delphine V.
Rating: 1 out of 5
following a purchase from 08/10/2022
a product arrived open so it was empty there was everywhere instead of sending me another one with photos I was offered a code of 50% for one product or I have to return the other! the empty bottle!
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Solenn D.
Rating: 1 out of 5
following a purchase from 06/10/2022
After reception, we realized that there was only the soap that was of good composition. Pin up does not want to take back the other 2 ordered. Very disappointed with the service and their return policy. I do not recommend
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Corinne A.
Rating: 1 out of 5
following a purchase from 06/10/2022
The package received does not correspond to my order.
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Claudine G.
Rating: 1 out of 5
following a purchase from 06/10/2022
Very fast delivery.
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Jennifer C.
Rating: 4 out of 5
following a purchase from 06/10/2022
Excellent product!
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Olivier M.
Rating: 1 out of 5
following a purchase from 06/10/2022
Hello, maybe the products work for the other ones, but not for me, I have a lot of plaque on my face.
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Sghaier S.
Rating: 1 out of 5
following a purchase from 04/10/2022
Null
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Audrey C.
Rating: 1 out of 5
following a purchase from 05/10/2022
The soap burned my skin after 3 uses
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Manuella K.
Rating: 4 out of 5
following a purchase from 05/10/2022
The pin-up secret products are really good nothing to say thank you
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Vanessa P.
Rating: 4 out of 5
following a purchase from 05/10/2022
The soap is great The oil-free cream is very good The precious cream is average
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Charlotte D.
Rating: 4 out of 5
following a purchase from 05/10/2022
Well
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Aurélia V.
Rating: 1 out of 5
following a purchase from 05/10/2022
Hello, Second time I order from Pinup Secret and I am disappointed. The order tracking indicates that the package has been delivered. However, after checking in the mailbox and with the neighbors, I did not receive my package. Having contacted the delivery service, it informs me that they can not do anything and that I must see it with the seller. It is currently in progress with you, I am waiting for a return after having transmitted the documents. I recommended because I was basically satisfied with my first order, the quality of the products...
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Audrey Y.
Rating: 1 out of 5
following a purchase from 03/10/2022
Still no news from the survey that is supposed to tell me who my package was delivered to because I did not receive it And no refund
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Emmeline L.
Rating: 1 out of 5
following a purchase from 04/10/2022
No on 2 products order one receipt
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Béatrice A.
Rating: 4 out of 5
following a purchase from 03/10/2022
Very good product
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Sylvaine D.
Rating: 4 out of 5
following a purchase from 01/10/2022
Quantity error on the first order that. Was corrected in a second shipment
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Nathalie B.
Rating: 4 out of 5
following a purchase from 30/09/2022
After a delivery problem (a missing product) everything was quickly sorted out with an efficient customer service
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Marion B.
Rating: 4 out of 5
following a purchase from 30/09/2022
Shipment a little long. Package very well packed and order conforms. Products always of good quality
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Amandine B.
Rating: 1 out of 5
following a purchase from 12/09/2022
I don't recommend it. Soap far too aggressive for my combination skin. Very disappointed 😞
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Lilya B.
Rating: 1 out of 5
following a purchase from 30/09/2022
His incredible 😻
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Léna J.
Rating: 4 out of 5
following a purchase from 01/10/2022
Very good products
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Alicia D.
Rating: 4 out of 5
following a purchase from 02/10/2022
I developed stage 3 acne at the age of 30 and I was advised this soap and I am very satisfied with it. It reduces the marks and makes my skin less dry (due to the treatment I take).
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Adriana A.
Rating: 4 out of 5
following a purchase from 27/09/2022
Expensive products I took advantage of an offer during the French days to test this brand. I haven't tried everything but for the moment I'm not disappointed. I think that other products do the same job for less money. I'm glad to try it anyway. Packaging ok f'except makeup remover I find difficult to take out of its packaging. I haven't tested everything yet.
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Coralie D.
Rating: 4 out of 5
following a purchase from 24/09/2022
Happy with my purchase. The smell was a little surprising at first but you get used to it. Combo cream and soap, I see an improvement of my skin since the 1st week.
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Claudia A.
Rating: 4 out of 5
following a purchase from 26/09/2022
Great soap with my daughter we are thrilled ,we love it!!!🥰👍
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Naïma E.
Rating: 4 out of 5
following a purchase from 29/09/2022
Very good product
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Sarah M.
Rating: 1 out of 5
following a purchase from 29/09/2022
Order never arrived, I contact the customer service who tells me that they have to wait 14 days! The post office says they didn't get the parcel by pinup, it's going around in circles and I don't have the order that I paid for
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