The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Error of products at the delivery, unreachable phone service with vocal message saying that it is closed exceptionally, except that it is every day! I received an answer to my complaint 11 days later because I threatened to contact the consumer services because their legal deadline stipulated on their email was not respected and I still do not have the ordered products. Case in progress.... and it's a real shame not to respect a customer who orders regularly!
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Amélie V.
Rating: 1 out of 5
following a purchase from 29/09/2022
I did not receive my full order, only one soap out of two and no solutions found by the site
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Virginie L.
Rating: 1 out of 5
following a purchase from 26/09/2022
Package arrived on time
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Luisa D.
Rating: 4 out of 5
following a purchase from 25/09/2022
Nice product
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Audrey M.
Rating: 4 out of 5
following a purchase from 24/09/2022
I placed my order on 9/24/22 I received it on 10/1/22 The delivery time is 1 week a little long. Thank you
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Pauline B.
Rating: 1 out of 5
following a purchase from 23/09/2022
I received the package opened with the product not closed...
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aurelie B.
Rating: 4 out of 5
following a purchase from 24/09/2022
Very effective products but it is absolutely necessary to take advantage of a promotional code because remains expensive
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Sarah A.
Rating: 1 out of 5
following a purchase from 26/09/2022
Package not received, collection made...
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Celine D.
Rating: 4 out of 5
following a purchase from 27/09/2022
Very good product
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Perrine L.
Rating: 4 out of 5
following a purchase from 26/09/2022
I discovered and I appreciate it. The pores of my skin seem smoother, to see in time. The only small 'minus' is the impression of still having dry skin, tightness, after applying the oil-free cream or the cream
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Matthias G.
Rating: 1 out of 5
following a purchase from 25/09/2022
No tracking of claims
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Sandra P.
Rating: 4 out of 5
following a purchase from 26/09/2022
Very well received product quickly enough more than to try
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Stéphanie B.
Rating: 1 out of 5
following a purchase from 27/09/2022
Very good result
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Johanna L.
Rating: 4 out of 5
following a purchase from 23/09/2022
I can't put 5 stars because I've only been using the Goat's Milk soap for a few days. So far, I am satisfied. I seem to have fewer imperfections. We'll see after a month. Easy to use. I use it every day to wash my face and twice a week I use it as a mask that I leave on for 15 minutes. It smells great. I received them quickly. It smoothes the skin and makes it clearer.
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Sylvie D.
Rating: 4 out of 5
following a purchase from 23/09/2022
Fairly good products
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Abibou S.
Rating: 4 out of 5
following a purchase from 24/09/2022
It's great, I'm really happy, see you soon.
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Anne C.
Rating: 1 out of 5
following a purchase from 24/09/2022
Delivery was poor Not delivered to the right place so waiting for the return to your home for. New free shipping elsewhere I am really disappointed
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Bruno R.
Rating: 1 out of 5
following a purchase from 09/09/2022
I did not receive my package
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Seyhan T.
Rating: 1 out of 5
following a purchase from 14/08/2022
I never received my package and pin up secret does not refund me I am very disappointed
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Lucie B.
Rating: 4 out of 5
following a purchase from 22/09/2022
Thank you very much
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Emma D.
Rating: 4 out of 5
following a purchase from 19/09/2022
9 working days instead of 7.
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Cindy P.
Rating: 1 out of 5
following a purchase from 20/09/2022
I still have not received my order placed since September 21 😒
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Sophie D.
Rating: 1 out of 5
following a purchase from 20/09/2022
I received the package super fast but not the right products in it ...
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Alexandra H.
Rating: 4 out of 5
following a purchase from 19/09/2022
Less qualitative container
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Lea B.
Rating: 4 out of 5
following a purchase from 18/09/2022
A nugget I love I adopt!
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Sandrine B.
Rating: 1 out of 5
following a purchase from 16/09/2022
I have a problem in the delivery of the package so I still have not received it since my order on September 16 😕
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Amina B.
Rating: 1 out of 5
following a purchase from 16/09/2022
M'amis des boutons
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RANDRIANASOLO D.
Rating: 1 out of 5
following a purchase from 18/09/2022
The delivered product is not in conformity with the request. A claim is being processed. Phone line is never in service. It sucks
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Karine Z.
Rating: 4 out of 5
following a purchase from 18/09/2022
Satisfied with the products but the cap of the mist was badly screwed and a part of the liquid spilled in the package ... So it arrived wet. And the bottle of mist partially emptied.
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Aurore C.
Rating: 1 out of 5
following a purchase from 13/09/2022
Hello, I received the package in a deplorable state. I attached the photos in another mail.
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Maissa K.
Rating: 4 out of 5
following a purchase from 15/09/2022
I am very satisfied
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Dif S.
Rating: 1 out of 5
following a purchase from 16/09/2022
No pass your way
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JESSICA N.
Rating: 1 out of 5
following a purchase from 15/09/2022
Still not received my colid
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Jacques E.
Rating: 4 out of 5
following a purchase from 14/09/2022
I was satisfied
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Cheyma C.
Rating: 1 out of 5
following a purchase from 14/09/2022
One of the products I ordered was not in my package, and I still don't have a return from the SAV
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Mélanie V.
Rating: 1 out of 5
following a purchase from 13/09/2022
I got more pimples using pin up
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Elodie G.
Rating: 4 out of 5
following a purchase from 13/09/2022
Order received quickly, and effective soap
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Marina P.
Rating: 4 out of 5
following a purchase from 09/09/2022
Top product but order preparation time a little long
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Aurélie V.
Rating: 4 out of 5
following a purchase from 13/09/2022
Great smell
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Françoise H.
Rating: 1 out of 5
following a purchase from 13/09/2022
Frankly I am disappointed I received my package all crushed everything but really everything and level packaging is not the top I am DOM TOM
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