The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
The prices are a bit expensive but they are very good products
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Andrea D.
Rating: 4 out of 5
following a purchase from 23/09/2025
Great product
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Tiphaine D.
Rating: 1 out of 5
following a purchase from 24/09/2025
1 soap missing! 38 euros 1 soap is expensive
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Amina R.
Rating: 1 out of 5
following a purchase from 21/09/2025
I have never received my package
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FOULEMATA T.
Rating: 1 out of 5
following a purchase from 19/09/2025
I ordered the turmeric soap for the first time, zero results, really disappointed
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Johana S.
Rating: 1 out of 5
following a purchase from 11/09/2025
the products burned my skin
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Helene D.
Rating: 4 out of 5
following a purchase from 16/09/2025
Very good products
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Sandra B.
Rating: 4 out of 5
following a purchase from 14/09/2025
Allergic reaction in combo of several products
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Laetitia P.
Rating: 4 out of 5
following a purchase from 15/09/2025
Fast delivery, products matching my expectations. I recommend
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Aouatif L.
Rating: 4 out of 5
following a purchase from 13/09/2025
The goat milk soap is great. I have been using it for at least 3 years. The turmeric one is the same, I have been using it for over a year and it is fantastic! However, the oil-free cream was a big disappointment. The smell is too strong for me and when I apply it, my eyes turn red (even though I obviously avoid the eye area).
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Marine B.
Rating: 1 out of 5
following a purchase from 14/09/2025
I was delivered to a pickup point that I did not select, 30 minutes from my home, which is a 1-hour round trip by car. No explanation or compensation offered, I will not order from you again.
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Wafa D.
Rating: 1 out of 5
following a purchase from 13/09/2025
A well-known influencer who works with Pinup Secret confirmed that the order would be duplicated but I only received one package!!
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Nathalie J.
Rating: 1 out of 5
following a purchase from 03/09/2025
Very disappointed with my first order. I wrote a message to report a malfunction in my received order and I did not get a response. Not serious.
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Bettina B.
Rating: 1 out of 5
following a purchase from 11/09/2025
My goods were allegedly delivered and are not accessible to me.
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Marie M.
Rating: 1 out of 5
following a purchase from 10/09/2025
15 days that I've been waiting for my package....
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Katharina T.
Rating: 1 out of 5
following a purchase from 10/09/2025
Unfriendly customer service
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Johanna C.
Rating: 1 out of 5
following a purchase from 09/09/2025
For the price, I would have liked the box that goes with the soap.
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Julie L.
Rating: 1 out of 5
following a purchase from 05/09/2025
Too little time to go pick up your package
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Claire L.
Rating: 4 out of 5
following a purchase from 02/09/2025
Always satisfied
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Stéphanie D.
Rating: 1 out of 5
following a purchase from 03/09/2025
I still haven't received my package
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Kady D.
Rating: 1 out of 5
following a purchase from 03/09/2025
No because they delivered my package to another city and so I couldn't pick it up
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Jaqueline Janet K.
Rating: 1 out of 5
following a purchase from 29/08/2025
packet was half open and it was simply put in the mailbox.. although it didn't fit..
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Eva M.
Rating: 1 out of 5
following a purchase from 15/06/2025
A pickup at the myFlexbox station was not possible - very lengthy refund process, but it ultimately occurred.
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Tamina G.
Rating: 1 out of 5
following a purchase from 28/08/2025
I bought the soap years ago and I have to say something has changed. My skin feels very dry after cleansing!
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Ines V.
Rating: 1 out of 5
following a purchase from 26/08/2025
Unfortunately, my package never arrived - also the service for the feedback from Pin up is catastrophic, I have to fill out a form in English and send my ID - the goods were paid for but never arrived!!
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Yvonne S.
Rating: 4 out of 5
following a purchase from 22/08/2025
I am satisfied with the soap. Unfortunately, the soap dish is not that good as it is open at the bottom. For traveling, the soap must always be dry; otherwise, the entire toiletry bag gets wet. An additionally closed coaster would be advantageous for transport.
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Hicham S.
Rating: 4 out of 5
following a purchase from 18/08/2025
Super
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Annie C.
Rating: 4 out of 5
following a purchase from 15/08/2025
I have been using this goat milk cleanser for a long time and I am very satisfied with it.
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Pia W.
Rating: 1 out of 5
following a purchase from 17/08/2025
Not satisfied, package was returned without reason and I don't see why I should pay for resending.
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Béatrice N.
Rating: 4 out of 5
following a purchase from 17/08/2025
Good but a bit expensive without promotion
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Véronique N.
Rating: 4 out of 5
following a purchase from 13/08/2025
This soap is great. I, who have oily skin, am satisfied with my purchase.
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Jason B.
Rating: 1 out of 5
following a purchase from 12/08/2025
Really bad, I was at home and the delivery was supposedly undeliverable. Then the package was taken to the other side of the city where I had to drive 40 minutes to get it, only to not receive it because my ID was not sufficient as a picture for the kiosk owner. Never again!
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DANIELE S.
Rating: 4 out of 5
following a purchase from 08/08/2025
Good products, pleasant to use
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Stefanie R.
Rating: 1 out of 5
following a purchase from 23/07/2025
I haven't received a package until today. It has obviously been lost in transit, but I am not getting a replacement delivered either. No, I haven't gotten my money back either.
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Farida L.
Rating: 4 out of 5
following a purchase from 02/08/2025
Very well, just the price for a soap is expensive.
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Nicole S.
Rating: 1 out of 5
following a purchase from 02/08/2025
The products never arrived...
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Lisa B.
Rating: 1 out of 5
following a purchase from 20/07/2025
I ordered two sets and only received one soap
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Christine P.
Rating: 1 out of 5
following a purchase from 30/07/2025
I have NOT received the goods until today, it pisses me off, the main thing is already paid
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Marylin L.
Rating: 4 out of 5
following a purchase from 29/07/2025
Order received quickly, defective product but solution found with customer service
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Frank S.
Rating: 1 out of 5
following a purchase from 26/07/2025
I did not receive paid goods. I was at the pickup point with the DPD email and ID. Also within the time frame. The staff was very unfriendly. They were in the wrong store and could not find my package. They wanted my number and did not call me. I showed them everything on my smartphone. Incredible! Never again! I only heard negative experiences about this kiosk at the cathedral. I will not pay again. I have neither goods nor an explanation.
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