The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.
Dear Pin UP Team, unfortunately the shipment has not arrived at my place. It was dropped off at a DPD store; but it seems it is not registered for me there. (I went there once after 3 working days and again after 7, as it was said maybe it has not been delivered yet). For this reason, I also sent an email to the DPD team and you to clarify the issue. I kindly ask for feedback. Thank you and best regards, Myriam Koppers
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Hanna B.
Rating: 1 out of 5
following a purchase from 19/07/2025
I received a wrong delivery that I would like to return, but I am not getting a response.
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CARINE S.
Rating: 4 out of 5
following a purchase from 22/07/2025
ras
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Véronique D.
Rating: 4 out of 5
following a purchase from 24/07/2025
Undelivered package and delivery announced by mail
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Vanessa H.
Rating: 1 out of 5
following a purchase from 09/07/2025
Order did not arrive!
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Dragica V.
Rating: 1 out of 5
following a purchase from 20/07/2025
The shipment has not arrived
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Lisa G.
Rating: 1 out of 5
following a purchase from 19/07/2025
Order never arrives at the delivery points!
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Maeva H.
Rating: 4 out of 5
following a purchase from 18/07/2025
Very good results
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Julia B.
Rating: 4 out of 5
following a purchase from 17/07/2025
Products are simply top-notch and highly recommended. However, shipping takes a bit too long.
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Michaela S.
Rating: 1 out of 5
following a purchase from 16/07/2025
Turmeric soap stains nails extremely!
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Simone M.
Rating: 1 out of 5
following a purchase from 12/07/2025
Unfortunately, the worst parcel delivery service in my region and home delivery costs extra. Once and never again
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Natascha O.
Rating: 1 out of 5
following a purchase from 10/07/2025
The shipping took forever
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Jessica R.
Rating: 4 out of 5
following a purchase from 12/07/2025
My skin is less dry
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Annika B.
Rating: 4 out of 5
following a purchase from 06/07/2025
Order flawless. Delivery time comparatively long. Pickup at the DPD Pickup Store somewhat impractical.
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Arina S.
Rating: 1 out of 5
following a purchase from 09/07/2025
First, the package arrived heavily damaged. The smell of the soap was already coming through the shipping packaging, in my opinion, very strongly perfumed. The soap dries out the skin incredibly, this is simply due to the high pH value, super alkaline. Even after intensive moisturizing, you can still feel the dry skin after use. For the extremely high price and the effect the product has, I unfortunately cannot recommend the goat milk soap.
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Sandra C.
Rating: 4 out of 5
following a purchase from 09/07/2025
The products look great, we'll see over time for the results
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Sophie H.
Rating: 4 out of 5
following a purchase from 07/07/2025
In accordance with my order, fast and careful delivery
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Caroline V.
Rating: 4 out of 5
following a purchase from 09/07/2025
1st order on the site. Order placed on July 9, received on the 18th. Order received in 10 days with 1 public holiday. I find the delay between shipping and pickup receipt a bit long (8 days). Very pleasant product to use, will see over time for the results.
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Gina-Marie U.
Rating: 4 out of 5
following a purchase from 08/07/2025
Good brand, good product. A bit complicated with the shipping overview.
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Melanie H.
Rating: 4 out of 5
following a purchase from 08/07/2025
Everything went great, I waited about 9 days for my order. It was sent to a package shop. I'm currently testing the product, so far I'm satisfied.
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Kirsten I.
Rating: 4 out of 5
following a purchase from 08/07/2025
The product is good. The shipping took a long time and I found it inconvenient that it was not delivered to my home, but that I had to drive to a package station instead.
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Melanie F.
Rating: 4 out of 5
following a purchase from 08/07/2025
Unfortunately, it was difficult to get the notifications in German. Otherwise everything.
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Madlen K.
Rating: 1 out of 5
following a purchase from 08/07/2025
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Anna W.
Rating: 1 out of 5
following a purchase from 04/07/2025
Product never arrived.
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Sinone D.
Rating: 1 out of 5
following a purchase from 04/07/2025
I love PIN UP, but this disastrous collaboration with DPD is unacceptable and takes forever.
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Marie D.
Rating: 4 out of 5
following a purchase from 05/07/2025
Order received quickly. However, the body scrub arrived damaged (the plastic protection was slightly open and some product leaked). Very good products
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Selene D.
Rating: 4 out of 5
following a purchase from 04/07/2025
Very good product, I recommend it to my acquaintances
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Nathalie C.
Rating: 4 out of 5
following a purchase from 03/07/2025
At the top as always, my skin thanks you
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Claudia L.
Rating: 1 out of 5
following a purchase from 05/07/2025
Unfortunately, it doesn't work at all... The first time everything worked. And now on the second and third attempt, nothing works anymore.
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Gisela B.
Rating: 4 out of 5
following a purchase from 05/07/2025
The soap is very good
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Carolin W.
Rating: 1 out of 5
following a purchase from 04/07/2025
Unfortunately, I was not satisfied with my second order at all. I was sent the wrong products. For the return, I first had to take photos as proof, then send it back, and only when the package arrives will I get my originally ordered products. A lot of effort for me for a mistake that I did not cause. My inquiry for a compensation for the effort (suggestion of shipping costs of 6.99 euros) was simply ignored. I will not order here again.
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Mylène H.
Rating: 4 out of 5
following a purchase from 03/07/2025
Missing two products upon arrival and return afterwards
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Olive N.
Rating: 4 out of 5
following a purchase from 02/07/2025
Fast and good product
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Nadine D.
Rating: 4 out of 5
following a purchase from 03/07/2025
Always, good product
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Michaela M.
Rating: 4 out of 5
following a purchase from 02/07/2025
Deduction only for the excessively high price
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Britta F.
Rating: 4 out of 5
following a purchase from 02/07/2025
Very unfortunate that the shipping overview and status are only in French. The soap itself smells great and is awesome!
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Tiphaine V.
Rating: 4 out of 5
following a purchase from 01/07/2025
I love the products and I am loyal, but for this order my package was soaked with body scrub that had leaked and there was it everywhere on the other products. After the customer service was very responsive and sent me a scrub for free. Thank you Pinup everything is back to normal. I remain of course loyal to the brand.
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Hafida B.
Rating: 4 out of 5
following a purchase from 01/07/2025
Ras
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Sonja K.
Rating: 4 out of 5
following a purchase from 30/06/2025
I am very satisfied with the product as always. The shipping costs are, in my opinion, clearly too high.
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Patricia H.
Rating: 4 out of 5
following a purchase from 27/06/2025
I am really satisfied with the products.
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