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D
Rating: 4 out of 5
The products are very good? I received everything, shipping sometimes takes a bit.
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Customer reviews of Pinup Secret
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 81 654 published reviews
Summary of reviews
Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Reviews 1 and 4 stars
Reset filtersK
Rating: 1 out of 5
Order not received
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N
Rating: 1 out of 5
Doesn't bring anything at all. Now I have even worse skin plus pimples. Waste of money.
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D
Rating: 4 out of 5
Super product! I love it
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E
Rating: 4 out of 5
The only downside is the delivery with a courier who doesn't come to your place at all and who apparently leaves the package wherever it suits him... for me, at the other end of the city
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F
Rating: 4 out of 5
Top notch 👌
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C
Rating: 4 out of 5
Always satisfied with the products of your brand. Unfortunately, I can only buy them during big promotions (1 purchased = 1 or 2 free).
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M
Rating: 4 out of 5
Not enough feedback on the products but already very satisfied
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G
Rating: 1 out of 5
I did not receive the package.
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S
Rating: 1 out of 5
I was only offered a discount code as compensation after receiving the broken package with the damaged goods. This did not improve my waiting time in relation to the urgency of my order. I had already provided a discount code in the respective order, which has of course expired for my current order.
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J
Rating: 1 out of 5
My skin has developed so many inflamed pimples after using the soap! Unfortunately, I cannot recommend it.
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M
Rating: 4 out of 5
Very happy with the purchase. Unfortunately, the delivery scheduled for Thursday was made today after Mother's Day, what a shame.
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A
Rating: 1 out of 5
Shipment never arrived due to DPD. The worst delivery service one can use. I now have to pay for shipping again.
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S
Rating: 1 out of 5
I did not receive my order.
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O
Rating: 4 out of 5
Very good products. However, they are cheaper at the pharmacy.
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E
Rating: 4 out of 5
Package received on time and in good condition.
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L
Rating: 4 out of 5
Satisfied with the pin up secret products that I have been using daily for several years.
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V
Rating: 4 out of 5
I have nothing negative to report, the soap and the Precieux cream are easy to use and are okay, but not as special as some influencers claim. 4 stars because I unfortunately cannot understand the hype. I have the impression that the products are as good as other creams or soaps too...
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M
Rating: 1 out of 5
I haven't received my package yet.. Also no money back, allegedly I have to wait 30 days due to an investigation. I will submit everything to my legal protection insurance if I do not receive either the goods or the money back.
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C
Rating: 1 out of 5
My order was never delivered. I am still waiting for my package!
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C
Rating: 4 out of 5
Super
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P
Rating: 4 out of 5
Very good product
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B
Rating: 4 out of 5
Serious
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S
Rating: 1 out of 5
No package received!
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S
Rating: 1 out of 5
I did not receive my order completely, now I have to wait again for feedback, have not received any for 2 days
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D
Rating: 4 out of 5
Shipping went smoothly, however, I unfortunately cannot tolerate the delivered cream "Creme Precieuse" at all with my sensitive, rosacea-prone skin. I have now definitively discontinued it after testing it for about three weeks. Too bad, I had hoped for more.
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K
Rating: 1 out of 5
I find the shipping totally exaggerated.
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D
Rating: 1 out of 5
The shipping was to a pickup station, I am not mobile and cannot walk 25 km to get there. So it will be sent back from there as well!
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M
Rating: 1 out of 5
I had ordered a set, the packaging was unfortunately completely torn, although the shipping box was intact on the outside. One soap was already chipped and crumbled. The soap dish is very large and open at the bottom, so it cannot be used for travel. Additionally, I did not tolerate the soap and cream and had a rash and inflammation for a week. I will definitely not order again and found both the packaging and the product very disappointing.
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I
Rating: 1 out of 5
Unfortunately, I am not satisfied with the order, as one product in my order was defective. I contacted customer service, but unfortunately, after 1 week I still have not received any feedback!
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A
Rating: 4 out of 5
I am super happy with the soaps, but unfortunately they are a bit too expensive for me to buy regularly.
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A
Rating: 1 out of 5
Package has not arrived. Still waiting for a refund.
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D
Rating: 4 out of 5
The products are fantastic. However, the packaging is sometimes misleadingly large and somewhat elaborate. I find this suboptimal in terms of sustainability.
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E
Rating: 1 out of 5
I did not receive my order because something went wrong with my delivery address.
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G
Rating: 1 out of 5
I have not received the products until today and also have not received any money back. Currently, according to Pin Up, a solution is still being sought.
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S
Rating: 4 out of 5
👍
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M
Rating: 4 out of 5
Package received well, quickly. Too bad there are additional customs fees to pay upon delivery.
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J
Rating: 4 out of 5
Very good this product
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C
Rating: 4 out of 5
Great
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S
Rating: 1 out of 5
Bad - Package never arrived. Customer service does not respond.
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