Customer reviews of Pinup Secret

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Christa C.

Rating: 1 out of 5

Published on 29/01/2024 à 11h40

They deliver opened products. The handling of the complaint ,VERY BAD. Never order again!!!!

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Elfi N.

Rating: 1 out of 5

Published on 29/01/2024 à 11h13

Order bad.

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Julia K.

Rating: 1 out of 5

Published on 29/01/2024 à 10h59

I would never order again! Customer service is so miserable I waited 11 weeks for my refund. I had to write 10 emails and still got no answer. Never again

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Rebecca A.

Rating: 1 out of 5

Published on 29/01/2024 à 10h19

Two times in a row no parcel received and ended up with something else in the parcel than ordered. The service did not help and the costs for reshipping to the address had to be paid by the customer when ordering again.

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Sina S.

Rating: 1 out of 5

Published on 29/01/2024 à 10h06

I never received my order.

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Gina B.

Rating: 1 out of 5

Published on 29/01/2024 à 09h28

Unfortunately, it did more harm to my skin than good. I thought an initial aggravation was normal but after 3 weeks I had severe acne from the soap although I had no problems with it before. Unfortunately, money was wasted

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Alina L.

Rating: 1 out of 5

Published on 29/01/2024 à 09h13

No stars earned. No tracking number communicated, then I should pay the shipping again because it was at the dpd store for 10 days, but I didn't know when it would arrive there... only French websites indicated on request. Bad bad bad!!! Bad service. I will never order there again

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Julia O.

Rating: 1 out of 5

Published on 29/01/2024 à 06h56

The customer service is outrageous, I had to wait over a month for my package and then had to pick it up myself. Never again

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Flo B.

Rating: 1 out of 5

Published on 27/01/2024 à 14h58 following a purchase from 13/01/2024

No delivery to the specified address

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Lea B.

Rating: 1 out of 5

Published on 27/01/2024 à 01h18

Smells good and also gets nice and foamy. No better result. Unfortunately very expensive.

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Daniela K.

Rating: 1 out of 5

Published on 26/01/2024 à 16h38

Super great skin results, glad to have discovered the Secret range

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Julia R.

Rating: 1 out of 5

Published on 26/01/2024 à 15h37

Unfortunately I can't tolerate it. I have allergy pimples every time after using it.

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Severine B.

Rating: 1 out of 5

Published on 01/01/2024 à 17h10 following a purchase from 19/12/2023

We paid for 2 soaps and only received 1

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Yona P.

Rating: 1 out of 5

Published on 31/12/2023 à 14h43 following a purchase from 18/12/2023

I never received my parcel...

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Nadege H.

Rating: 1 out of 5

Published on 30/12/2023 à 22h06 following a purchase from 17/12/2023

Very disappointed soap break soap box is cracked

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Nathalie A.

Rating: 1 out of 5

Published on 30/12/2023 à 19h59 following a purchase from 17/12/2023

I filed a complaint but no news from the site because one of the products arrived half emptied in the packaging.

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Samira B.

Rating: 1 out of 5

Published on 30/12/2023 à 17h41 following a purchase from 17/12/2023

I took the whole range. Very drying on the skin... including the cream... I expected better.

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Marianne A.

Rating: 1 out of 5

Published on 27/12/2023 à 12h13 following a purchase from 14/12/2023

I was missing 3products for my delivery I had to call to take pictures and wait for the rest of my order.

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Milla B.

Rating: 1 out of 5

Published on 27/12/2023 à 11h48 following a purchase from 14/12/2023

I'm still waiting for my parcel

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pierre J.

Rating: 1 out of 5

Published on 26/12/2023 à 19h43 following a purchase from 14/12/2023

Package not received

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Patrice B.

Rating: 1 out of 5

Published on 26/12/2023 à 17h36 following a purchase from 13/12/2023

Not so good

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Fabienne D.

Rating: 1 out of 5

Published on 25/12/2023 à 21h09 following a purchase from 13/12/2023

Super beautiful hair care set

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Lola P.

Rating: 1 out of 5

Published on 25/12/2023 à 18h00 following a purchase from 12/12/2023

The product burns when I apply it, + I don't like the smell, I'm disappointed.

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Virginie T.

Rating: 1 out of 5

Published on 25/12/2023 à 12h46 following a purchase from 11/12/2023

I have not received my parcel

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Kawtar F.

Rating: 1 out of 5

Published on 25/12/2023 à 03h13 following a purchase from 25/11/2023

I have not received my order... 293563264 Here is my order number

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Abello E.

Rating: 1 out of 5

Published on 23/12/2023 à 16h01 following a purchase from 09/12/2023

I didn't receive the whole order, it's missing a soap and a kit, total 72 euros!

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naima B.

Rating: 1 out of 5

Published on 23/12/2023 à 15h35 following a purchase from 08/12/2023

The parcel arrived completely crushed, disappointed

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Kenza B.

Rating: 1 out of 5

Published on 23/12/2023 à 14h42 following a purchase from 09/12/2023

Dries the skin

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Sabrina J.

Rating: 1 out of 5

Published on 22/12/2023 à 01h56 following a purchase from 05/12/2023

I received the product spilled in the package and I have not received a response to my email.

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Melanie B.

Rating: 1 out of 5

Published on 20/12/2023 à 11h55 following a purchase from 08/12/2023

The products do not suit him

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Elisa V.

Rating: 1 out of 5

Published on 20/12/2023 à 07h29 following a purchase from 24/11/2023

I have an allergic reaction to soap and precious cream.

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Camille C.

Rating: 1 out of 5

Published on 19/12/2023 à 18h30 following a purchase from 07/12/2023

The item advertised on the photo did not correspond to the one received, very disappointed.

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Louise L.

Rating: 1 out of 5

Published on 19/12/2023 à 06h53 following a purchase from 03/12/2023

parcel not received, no email to report the arrival of the parcel in a relay point to pick up, no Qr received ... and would like to receive my order (without additional shipping costs) thank you

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Stephie H.

Rating: 1 out of 5

Published on 19/12/2023 à 01h16 following a purchase from 05/12/2023

I have not received my order in full

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Florence L.

Rating: 1 out of 5

Published on 18/12/2023 à 19h50 following a purchase from 05/12/2023

Disappointed because the description describes a box and I received the products in detail for a gift it is not top

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aude C.

Rating: 1 out of 5

Published on 18/12/2023 à 19h24 following a purchase from 06/12/2023

I've been a loyal customer for several years and after an order error your company won't send me back the right product. I'm not satisfied and I won't be ordering from pinup secret again.

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Carole P.

Rating: 1 out of 5

Published on 18/12/2023 à 18h00 following a purchase from 05/12/2023

I didn't realize they were just boxes! We'll keep them next time. Package returned.

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Marie-Cécile L.

Rating: 1 out of 5

Published on 18/12/2023 à 17h45 following a purchase from 05/12/2023

I would like to return the parcel but I have not received anything.

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Celine O.

Rating: 1 out of 5

Published on 18/12/2023 à 17h43 following a purchase from 05/12/2023

No parcel delivery sent to the other end of my house impossible to recover.

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Valerie B.

Rating: 1 out of 5

Published on 18/12/2023 à 17h37 following a purchase from 05/12/2023

Delivery to a relay point not chosen!

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