Customer reviews of Pinup Secret

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Amandine M.

Rating: 1 out of 5

Published on 18/12/2023 à 15h10 following a purchase from 05/12/2023

I didn't receive the full order, I filed a complaint and I still haven't heard anything!

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Maram A.

Rating: 1 out of 5

Published on 18/12/2023 à 11h32 following a purchase from 03/12/2023

I have not received my parcel

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Chaimaa A.

Rating: 1 out of 5

Published on 17/12/2023 à 14h49 following a purchase from 01/12/2023

Disappointed it becomes too pasty

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Katia B.

Rating: 1 out of 5

Published on 17/12/2023 à 14h12 following a purchase from 04/12/2023

Order received missing a product and apparently nobody cares about the exchange for a refund or replacement.

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Nouzlati A.

Rating: 1 out of 5

Published on 17/12/2023 à 13h05 following a purchase from 01/12/2023

I did not receive the soap

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Nadine J.

Rating: 1 out of 5

Published on 17/12/2023 à 11h42 following a purchase from 02/12/2023

Package supposedly received when mailbox is empty

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Kenza O.

Rating: 1 out of 5

Published on 17/12/2023 à 11h36 following a purchase from 04/12/2023

A century to repay lost parcels

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Audrey B.

Rating: 1 out of 5

Published on 17/12/2023 à 08h46 following a purchase from 04/12/2023

No improvement and even more pimples on the lower face. Very disappointed

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Hanane B.

Rating: 1 out of 5

Published on 15/12/2023 à 13h50 following a purchase from 28/11/2023

I haven't received my parcel yet. The courier sent me a text message about the parcel, which has been in my mailbox since December 4.

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Paulina M.

Rating: 1 out of 5

Published on 13/12/2023 à 16h44 following a purchase from 24/11/2023

Hello, I still haven't received my coli

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Elise C.

Rating: 1 out of 5

Published on 13/12/2023 à 14h28 following a purchase from 20/11/2023

Package received 10 days after order, damaged

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Harmony R.

Rating: 1 out of 5

Published on 13/12/2023 à 11h49 following a purchase from 26/11/2023

Brush missing from parcel .... Instead of sending me back one, I have to justify with a bunch of photos that you're investigating with the post office even though the parcel was well sealed. Question yourself.... You forgot this brush !!!!

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Refka S.

Rating: 1 out of 5

Published on 13/12/2023 à 09h32 following a purchase from 21/11/2023

Delivery too late

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Noura G.

Rating: 1 out of 5

Published on 13/12/2023 à 09h18 following a purchase from 27/11/2023

All the products have not been delivered and now it's an obstacle course to get them back!

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Véronique C.

Rating: 1 out of 5

Published on 12/12/2023 à 21h31 following a purchase from 28/11/2023

order error

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Laetitia D.

Rating: 1 out of 5

Published on 12/12/2023 à 17h53 following a purchase from 23/11/2023

Very disappointed with the sales service. I ordered a pack of 4 products. And they made a mistake with one of the products. Instead of sending me back the missing product, they offered me a promotional code valid for 6 months on a facial product...in short, I wouldn't recommend this brand, which is not at all commercial. Further proof that the main concern is money and not customer satisfaction.

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July V.

Rating: 1 out of 5

Published on 11/12/2023 à 22h31 following a purchase from 25/11/2023

Not received my coli

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Maéva M.

Rating: 1 out of 5

Published on 11/12/2023 à 21h30 following a purchase from 28/11/2023

I'm really disappointed, I know that not every product is suitable for every type of skin, but with all the reviews I've seen, this looked like a miracle product. But apart from giving me even more pimples than I already had, this product did nothing more.

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Linda L.

Rating: 1 out of 5

Published on 11/12/2023 à 13h41 following a purchase from 27/11/2023

I put my home address but had to transport to another address to pick up my parcel.

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Stéphanie L.

Rating: 1 out of 5

Published on 10/12/2023 à 09h04 following a purchase from 26/11/2023

I haven't received my order since October!

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Marie-Charlotte C.

Rating: 1 out of 5

Published on 09/12/2023 à 19h22 following a purchase from 25/11/2023

The cream is not great... It leaves my skin very dry

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Garnier B.

Rating: 1 out of 5

Published on 09/12/2023 à 18h10 following a purchase from 25/11/2023

Top

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Aressy M.

Rating: 1 out of 5

Published on 09/12/2023 à 17h39 following a purchase from 24/11/2023

I only received a soap holder when I ordered a set with 3 products. I was very disappointed afterwards and nothing was done according to customer service.

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Céline B.

Rating: 1 out of 5

Published on 06/12/2023 à 11h35 following a purchase from 24/11/2023

Error in my order. Customer service proposal not satisfactory at all. I will not order from you again.

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Caroline R.

Rating: 1 out of 5

Published on 04/12/2023 à 15h30 following a purchase from 21/11/2023

Better packaging would be better. Making your own box would be great and offering deals like 2 products -20%.

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Clémence D.

Rating: 1 out of 5

Published on 03/12/2023 à 15h11 following a purchase from 18/11/2023

8/100 as rating on yuka apparently very bad for skin

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Charlène C.

Rating: 1 out of 5

Published on 03/12/2023 à 14h44 following a purchase from 20/11/2023

They drastically reduced the size of the soap without reducing the price. It's a disgrace to steal from customers in this way.

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Sarah A.

Rating: 1 out of 5

Published on 02/12/2023 à 15h29 following a purchase from 17/11/2023

Does not deliver the right products. After-sales service is on the same level, unqualified.

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Marie D.

Rating: 1 out of 5

Published on 29/11/2023 à 18h54 following a purchase from 12/11/2023

Dissatisfied with my order, received only half, I had to insist to be able to have the rest of my order, I finally received the rest ... but given the error of pin up secret, I thought I had a commercial gesture.... Well, nothing at all.... Very commercial !!!!

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Laure G.

Rating: 1 out of 5

Published on 29/11/2023 à 12h27 following a purchase from 15/11/2023

Unfortunately, I left my old address and supposedly the parcel was delivered!

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Cassandra C.

Rating: 1 out of 5

Published on 27/11/2023 à 12h32 following a purchase from 14/11/2023

Soap that gave me big pimples and made me itch, I don't recommend it.

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Myriam P.

Rating: 1 out of 5

Published on 26/11/2023 à 09h57 following a purchase from 11/11/2023

Order still not received ....

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Rania E.

Rating: 1 out of 5

Published on 26/11/2023 à 09h06 following a purchase from 12/11/2023

If you want my opinion, I would like to have news of the part of my order that I did not receive it is where ?????

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Géraldine S.

Rating: 1 out of 5

Published on 22/11/2023 à 23h52 following a purchase from 08/11/2023

🫥🤢🐅

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Berfin G.

Rating: 1 out of 5

Published on 20/11/2023 à 15h48 following a purchase from 07/11/2023

Lots of pimples after using the product

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Achraf S.

Rating: 1 out of 5

Published on 20/11/2023 à 10h14 following a purchase from 05/11/2023

I received the wrong product

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Angie M.

Rating: 1 out of 5

Published on 19/11/2023 à 21h34 following a purchase from 06/11/2023

it has more button I am very disappointed

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Sonya B.

Rating: 1 out of 5

Published on 19/11/2023 à 18h17 following a purchase from 03/11/2023

The products are top notch but unfortunately made in "Israel"... a country that doesn't even exist, very disappointed with the support of the Israeli economy.

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Céline F.

Rating: 1 out of 5

Published on 19/11/2023 à 17h49 following a purchase from 06/11/2023

Order taken 2 times 2 weeks ago still no refund no news ....

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Melissa B.

Rating: 1 out of 5

Published on 19/11/2023 à 17h36 following a purchase from 03/11/2023

The tube of oil-free cream is in bad condition, the cap doesn't stick to the tube and doesn't hold, I've notified the customer service but they've stopped replying despite the fact that I've sent the same e-mail again and again. It's very disappointing considering the price of the cream. I can't even take it with me on trips. Otherwise, the soap is top quality and I've known about it for years and have never been disappointed. Too bad about the cream.

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