Customer reviews of Pinup Secret

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Britanie D.

Rating: 1 out of 5

Published on 17/09/2023 à 14h02 following a purchase from 29/08/2023

I still haven't received my parcel, I send emails but I get no answer.

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Pirard S.

Rating: 1 out of 5

Published on 17/09/2023 à 11h32 following a purchase from 04/09/2023

PACKAGE INCOMPLETE ... NO RESPONSE FROM CUSTOMER SERVICE...

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Sophie D.

Rating: 1 out of 5

Published on 09/09/2023 à 11h44 following a purchase from 26/08/2023

I was supposed to have a brush offered with the 2 soaps but I didn't receive it 😰

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Halima B.

Rating: 1 out of 5

Published on 09/09/2023 à 10h34 following a purchase from 25/08/2023

Mediocre brand that stung my skin and gave me pimples when I never had any .

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Ilham E.

Rating: 1 out of 5

Published on 03/09/2023 à 13h58 following a purchase from 21/08/2023

Missing an article

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Muriel L.

Rating: 1 out of 5

Published on 03/09/2023 à 08h18 following a purchase from 19/08/2023

Barely opened one application and the tip of the pen fell off. Very disappointed

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Nabila B.

Rating: 1 out of 5

Published on 01/09/2023 à 11h18 following a purchase from 17/08/2023

I never received my parcel, I don't know where it is, it's been 15 days since I should have received it. When I call, they tell me to be patient, but after waiting and waiting, I wouldn't recommend them any more unless I change carrier, which today is Chronopost, who are to be avoided.

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Hakima A.

Rating: 1 out of 5

Published on 30/08/2023 à 19h56 following a purchase from 17/08/2023

I received only one soap with the brush whereas the offer I ordered was two soaps with the brush. I've already emailed you a complaint which has gone unanswered.

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Maryline M.

Rating: 1 out of 5

Published on 30/08/2023 à 05h08 following a purchase from 12/08/2023

Delay

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Thémis V.

Rating: 1 out of 5

Published on 28/08/2023 à 15h12 following a purchase from 16/08/2023

made my acne worse x100

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Alexandra L.

Rating: 1 out of 5

Published on 28/08/2023 à 14h08 following a purchase from 14/08/2023

I have not received my order

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Souaad Z.

Rating: 1 out of 5

Published on 28/08/2023 à 14h06 following a purchase from 14/08/2023

Product very poorly rated on yuka, and smell not so good

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Emilie M.

Rating: 1 out of 5

Published on 26/08/2023 à 11h00 following a purchase from 11/08/2023

I still haven't received my order!

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Mame D.

Rating: 1 out of 5

Published on 24/08/2023 à 06h39 following a purchase from 10/08/2023

The mask was open.

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Belinda J.

Rating: 1 out of 5

Published on 23/08/2023 à 16h11 following a purchase from 10/08/2023

Disappointed

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Line P.

Rating: 1 out of 5

Published on 22/08/2023 à 10h32 following a purchase from 19/06/2023

order since June 19 and received a week ago . you did not want to redo it at your expense before . pitiful customer service.

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Matthieu S.

Rating: 1 out of 5

Published on 20/08/2023 à 11h14 following a purchase from 07/08/2023

Lousy products...

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Deborah P.

Rating: 1 out of 5

Published on 19/08/2023 à 16h59 following a purchase from 06/08/2023

I haven't even received my parcel. I ordered on August 6th, it's now August 19th and I still haven't received anything.

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Naïke K.

Rating: 1 out of 5

Published on 15/08/2023 à 08h19 following a purchase from 26/07/2023

I still haven't received my parcel

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Katia V.

Rating: 1 out of 5

Published on 14/08/2023 à 20h17 following a purchase from 01/08/2023

Very disappointed with the soap.I've been ordering since 2019 and for some time now, the soap is translucent brown and the smell is not pleasant. I would no longer recommend it. What's more, I'd already said so but nothing changes.

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Kaba T.

Rating: 1 out of 5

Published on 14/08/2023 à 17h38 following a purchase from 01/08/2023

I am really disappointed with the soaps they are different from before it's been a few years since I use it and you feel a big difference to that fact I will no longer order and I strongly advise against them!!!! No more effectiveness !!!

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Louise Sabrina F.

Rating: 1 out of 5

Published on 14/08/2023 à 05h05 following a purchase from 28/07/2023

I ordered a parcel that was stolen from me. I am waiting for pin-up secret to send me my parcel.

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Abir A.

Rating: 1 out of 5

Published on 13/08/2023 à 16h48 following a purchase from 31/07/2023

Thank you for your follow up, I did receive the pills and had an opportunity to try them.

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Laurence D.

Rating: 1 out of 5

Published on 12/08/2023 à 12h43 following a purchase from 28/07/2023

Order made at the end of July received qq days later a product was missing.apres des démarches et prouver de ma bonne foi.la marque me renvoie le produit manquant en point relais et qd j'y vas pour retirer le colis pas de Colis!!! ou est Il???enquête en cours mais mois j'ai payé et il manque un produit dc pas satisfait.cordialement

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Edith D.

Rating: 1 out of 5

Published on 12/08/2023 à 12h22 following a purchase from 30/07/2023

I didn't receive the right products... and they offered to keep them with a discount. I'm still waiting for the refund

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Karine M.

Rating: 1 out of 5

Published on 12/08/2023 à 10h44 following a purchase from 28/07/2023

I have not received my parcel

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Kamelia K.

Rating: 1 out of 5

Published on 08/08/2023 à 20h38 following a purchase from 15/07/2023

I did not receive all the products... Not a serious brand.

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Maria Olivia S.

Rating: 1 out of 5

Published on 07/08/2023 à 11h36 following a purchase from 25/07/2023

I'm not happy with this latest purchase, they changed the delivery to a relay point instead of my usual address and it was very difficult for me to collect my order.

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Charlotte G.

Rating: 1 out of 5

Published on 06/08/2023 à 13h03 following a purchase from 22/07/2023

I revised my order with one less soap. It's been over a week since I contacted customer service and I haven't heard anything...

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Clara D.

Rating: 1 out of 5

Published on 06/08/2023 à 12h07 following a purchase from 24/07/2023

I'm still waiting to hear from you about the mist I received instead of the biphase. I am still waiting for the return or a possible return. Sincerely

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Morgane G.

Rating: 1 out of 5

Published on 05/08/2023 à 11h23 following a purchase from 21/07/2023

A customer for years, I am very dissatisfied: the products were delivered to a different relay point from the one requested (10 km from my home) and very late....

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Sarah O.

Rating: 1 out of 5

Published on 05/08/2023 à 11h11 following a purchase from 22/07/2023

frankly I'm disgusted I only bought the oil-free moisturizer but when I saw that it had a rating of 8/100 on yuka I quickly stopped using it.

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Kim K.

Rating: 1 out of 5

Published on 04/08/2023 à 16h31 following a purchase from 07/07/2023

I've been using the brand for years and the products are top notch. On the other hand, I'm very upset with my last order because it wasn't complete, and what's more, there was supposed to be a brush as a gift, which of course I didn't get either!!!!! And no commercial return. So very unhappy.

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Dominique B.

Rating: 1 out of 5

Published on 02/08/2023 à 11h53 following a purchase from 18/07/2023

pin up secret products are really good, including the goat's milk soap for acne.

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Elodie Z.

Rating: 1 out of 5

Published on 01/08/2023 à 13h42 following a purchase from 19/07/2023

Nothing received!

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Emeline M.

Rating: 1 out of 5

Published on 30/07/2023 à 17h36 following a purchase from 17/07/2023

Hello, as described in a previous email, I received the scrub opened with oil all over my cooos. I was able to save the 2 goat's milk soaps but not their packaging. I'm waiting for a return to get another one.

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Sarra B.

Rating: 1 out of 5

Published on 30/07/2023 à 13h08 following a purchase from 14/07/2023

I love pin-up products

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Audrey V.

Rating: 1 out of 5

Published on 29/07/2023 à 21h07 following a purchase from 14/07/2023

I'm very satisfied with your products, but very dissatisfied with your after-sales service, as I received my last order with the missing soap and immediately reported it, but to this day I've had no news of my complaint. That's why I have only one star

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Chadaine B.

Rating: 1 out of 5

Published on 29/07/2023 à 16h34 following a purchase from 14/07/2023

It gives me red marks at the bottom of my face and a dry effect despite the cream, which also burns my face.

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Anissa B.

Rating: 1 out of 5

Published on 29/07/2023 à 13h25 following a purchase from 13/07/2023

Order received halfway

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