Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

1 star review

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Naomi S.
Rating: 1 out of 5
following a purchase from 31/05/2023
Bcp too long to receive .. and in pharmacy it's cheaper than on the site but otherwise the products are exceptional 👍🏻👍🏻👍🏻
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Louise sabrina F.
Rating: 1 out of 5
following a purchase from 01/06/2023
I have not received my parcel
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Laeticia C.
Rating: 1 out of 5
following a purchase from 01/06/2023
I never received my order.
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Yasmina B.
Rating: 1 out of 5
following a purchase from 30/05/2023
Not only did I receive the wrong information about the delivery of my parcel, but it was also incomplete, with one product missing. I asked again but still no answer.
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Camille P.
Rating: 1 out of 5
following a purchase from 27/05/2023
Quality products but products delivered 20 km from destination....
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Adel M.
Rating: 1 out of 5
following a purchase from 28/05/2023
I did not receive my order. Poor delivery service
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Iwona D.
Rating: 1 out of 5
following a purchase from 30/05/2023
I ordered a body cream and instead received a scrub that doesn't suit me at all...
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Valerie S.
Rating: 1 out of 5
following a purchase from 27/05/2023
The order is missing a soap
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Loubna B.
Rating: 1 out of 5
following a purchase from 23/05/2023
Missing half of my order
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Melissa F.
Rating: 1 out of 5
following a purchase from 13/05/2023
More than 15 days since I placed my order and I still haven't received anything.
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Florence O.
Rating: 1 out of 5
following a purchase from 24/05/2023
They forgot a product and the mask I ordered was already open and half full of water.
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Laetitia I.
Rating: 1 out of 5
following a purchase from 23/05/2023
I ordered 5 products and only received 3. Still no return after more than 1 week despite several emails.
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Soukaina B.
Rating: 1 out of 5
following a purchase from 19/05/2023
I never received my order Disappointed
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Mélissa D.
Rating: 1 out of 5
following a purchase from 15/05/2023
My redness turned scarlet and burned a lot.I gave my boyfriend impeccable for his face.
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Ikram B.
Rating: 1 out of 5
following a purchase from 12/05/2023
Received the wrong order, I have to send the product back and then wait again before receiving the product I ordered. Very disappointed by the after-sales service, it's almost me who's at fault when the error came from them.
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sara Z.
Rating: 1 out of 5
following a purchase from 18/05/2023
I received the wrong product
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Thomas P.
Rating: 1 out of 5
following a purchase from 18/05/2023
Flattened carton, broken box
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Tatiana R.
Rating: 1 out of 5
following a purchase from 19/05/2023
Unfavorable opinion After use, burns as well as the appearance of small patches and pimples appeared. I'm super disappointed, my skin is worse than before use.
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Demet P.
Rating: 1 out of 5
following a purchase from 04/05/2023
I ordered a first time the soap, I thought it was perfect. I saw a promotion for the 3 articles for 48 euro so I took the cream, disaster! I had red patches on my cheek, itching. It's been a week and the patches are still there. I strongly advise against this product!
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Imen B.
Rating: 1 out of 5
following a purchase from 15/05/2023
Very delayed
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Céline B.
Rating: 1 out of 5
following a purchase from 13/05/2023
I do not recommend this company. I placed an order on the site. 8 days later still no order received. I sent an email to cancel it, having found an offer on vinted. No reply to my e-mail. 2 days after my e-mail, I decided to call to cancel my order. I'm told I'll have a return within 24 hours. 2 hours after my call, pin up secret shipped my order...
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laure S.
Rating: 1 out of 5
following a purchase from 14/04/2023
Disappointed, my daughter had a reaction to the products ordered!
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Audrey B.
Rating: 1 out of 5
following a purchase from 10/05/2023
Hello, My package was delivered to domus instead of the rosny 2 shopping center at the post office. Domus is the opposite of where I live!
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Amelie M.
Rating: 1 out of 5
following a purchase from 08/05/2023
My skin is totally inflamed.
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Laura D.
Rating: 1 out of 5
following a purchase from 10/05/2023
I am missing a product in the order ....
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Cecile I.
Rating: 1 out of 5
following a purchase from 05/05/2023
Delayed shipping, poor customer service and no commercial gesture or refund of shipping costs.
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Nadya S.
Rating: 1 out of 5
following a purchase from 07/05/2023
Soap and cream very aggressive, my face became red as if it is stripped. Stop the massacre it's not this result I wanted. For the high price 2 uses
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Ilyes D.
Rating: 1 out of 5
following a purchase from 06/05/2023
It's been almost 2 weeks since I ordered my soap and I still haven't received anything. Usually it's going very well but now I haven't washed my face for 5-6 days...
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Hiba M.
Rating: 1 out of 5
following a purchase from 07/05/2023
I did not receive my entire order. I am disappointed
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Dantung L.
Rating: 1 out of 5
following a purchase from 05/05/2023
Still haven't received my package since May 5th! Refund!
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Nabila B.
Rating: 1 out of 5
following a purchase from 07/05/2023
I ordered 3 items when I got 2!!!
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Ericka G.
Rating: 1 out of 5
following a purchase from 28/04/2023
As received incomplete
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audrey M.
Rating: 1 out of 5
following a purchase from 02/05/2023
I have been using the soap for 15 days and I end up with an eye infection. It was supposed to be an organic product. But far from it! Really disappointed. It is truly an influencer's product. It claims non-existent miracles!
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Nathalie B.
Rating: 1 out of 5
following a purchase from 30/04/2023
No package too long delay
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Arij F.
Rating: 1 out of 5
following a purchase from 03/05/2023
I didn't receive my order yet (more the 11 days)! The transportation doesn't provide me any information about my order
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Fabienne M.
Rating: 1 out of 5
following a purchase from 03/05/2023
Very good product, I recommended it to my friends
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Fatima I.
Rating: 1 out of 5
following a purchase from 22/04/2023
I unfortunately did not receive my entire order despite complaints 😢
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Katia K.
Rating: 1 out of 5
following a purchase from 26/04/2023
The product is too expensive and no change on my skin
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Karima H.
Rating: 1 out of 5
following a purchase from 27/04/2023
One product is missing
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Megguy A.
Rating: 1 out of 5
following a purchase from 13/04/2023
I still have not received my order made since 14/04 we are the 10/05
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