Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
Your products are good except that I had to pay 55.50€ of customs tax for 90€ of product I find it abusive
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Emma M.
Rating: 1 out of 5
following a purchase from 26/01/2023
I did not receive my package I am still waiting to receive it I made several orders everything is always well but I am very disappointed
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Stephanie G.
Rating: 1 out of 5
following a purchase from 25/01/2023
Very happy with the products but the delivery service is catastrophic on each order. Change of relay point without warning us with 20km difference between the two, change of delivery date without warning us. Complaint made to Colissimo and Pin-up Secret but no return 10 days later
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Severine R.
Rating: 1 out of 5
following a purchase from 25/01/2023
In spite of my good faith on the fact of putting wrong in the composition of my set, I did not obtain an exchange of my product whereas I am customer since 3 years and that it never happened to me. Super bad after-sales service and absolutely not commercial!
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Romayssa M.
Rating: 1 out of 5
following a purchase from 24/01/2023
I did not receive my package
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Charlene L.
Rating: 1 out of 5
following a purchase from 23/01/2023
Over the products, disgusted to have paid so much to end up with a skin all damaged (dry, tirallier, skin that peels) I returned to my basic products. I don't understand why it costs so much to end up with bad skin and some products burn the face.
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Barbara L.
Rating: 1 out of 5
following a purchase from 23/01/2023
I have twice as many pimples and my skin is dry
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Margo C.
Rating: 1 out of 5
following a purchase from 20/01/2023
Very pleasant performing product
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Lucienne M.
Rating: 1 out of 5
following a purchase from 21/01/2023
Excellent product...
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Virginie M.
Rating: 1 out of 5
following a purchase from 20/01/2023
I received the cream without oil breeze
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Houda M.
Rating: 1 out of 5
following a purchase from 21/01/2023
The brush is broken
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Wirtz G.
Rating: 1 out of 5
following a purchase from 20/01/2023
I love it so much I'm reordering it
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Eva M.
Rating: 1 out of 5
following a purchase from 18/01/2023
I have been charged twice. And I still have no news about my refund...
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Ophrasia C.
Rating: 1 out of 5
following a purchase from 13/01/2023
The products are not suitable for all skin types because I get red patches and itchy skin
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Wendy J.
Rating: 1 out of 5
following a purchase from 13/01/2023
I did not receive the pouch offered with my order
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Marine B.
Rating: 1 out of 5
following a purchase from 15/01/2023
Not received the right product
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Laini O.
Rating: 1 out of 5
following a purchase from 13/01/2023
2nd time I made the order. Fast delivery. The goat milk soap product works great. I recommend . Merciii pin up secret😊
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Lobna A.
Rating: 1 out of 5
following a purchase from 14/01/2023
I did not receive the correct products ordered (1 out of 2 was good).
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Aurélia A.
Rating: 1 out of 5
following a purchase from 14/01/2023
After a few days of use, my skin is extremely dry
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Christelle U.
Rating: 1 out of 5
following a purchase from 15/01/2023
We already know the soap very well but not yet the cream. Have not tried it yet
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Elisa B.
Rating: 1 out of 5
following a purchase from 14/01/2023
I did not receive my order unfortunately .... But I know that it remains good quality products despite all because I have already ordered from you ....
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Laura T.
Rating: 1 out of 5
following a purchase from 14/01/2023
Not received
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Emilie A.
Rating: 1 out of 5
following a purchase from 13/01/2023
not so good quality, no exfoliating side and tiny cotton
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Jessica S.
Rating: 1 out of 5
following a purchase from 14/01/2023
After 4 days, this soap had dried out my entire face!
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Samia D.
Rating: 1 out of 5
following a purchase from 13/01/2023
I did not receive the product I ordered instead of the peeling I was sent a cream I wrote to ask for the peeling and no answer I am very disappointed
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Alexandra D.
Rating: 1 out of 5
following a purchase from 13/01/2023
Big reaction when I apply it as a mask (red patch and itching)
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Candice B.
Rating: 1 out of 5
following a purchase from 12/01/2023
Soap that dries the skin to the extreme ... questionable composition ... I regret my purchase
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Natali B.
Rating: 1 out of 5
following a purchase from 07/01/2023
package not received
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Delphine B.
Rating: 1 out of 5
following a purchase from 11/01/2023
The oil-free cream burns my skin. Disappointed with this purchase...
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Sylvie C.
Rating: 1 out of 5
following a purchase from 11/01/2023
I ordered body creams. The first time, they were in a box. Now, they were thrown in the package like that, in bulk. I didn't really understand. However, I ordered several times from you. Not too happy about this one!!! ....
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May-Romane F.
Rating: 1 out of 5
following a purchase from 10/01/2023
I still haven't received my order
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Magali H.
Rating: 1 out of 5
following a purchase from 10/01/2023
Package with missing element and despite the explanations I did not get my way, all this for a soap box! Really a pity
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Sophie P.
Rating: 1 out of 5
following a purchase from 08/01/2023
I received my order and I am very disappointed because in 2 out of 3 products I received there are endocrine disruptors, parabens and. Rated 4 by yuka! I will never put this on my skin, moreover it's been more than a week that I'm waiting for the return of your soap
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Kaniza D.
Rating: 1 out of 5
following a purchase from 08/01/2023
I order a set mist / soaps / cream without oil + a soap I am sent the set and instead of soap I am sent the box of soap When you contact the SAV you are asked to send a photo of the box of the package that keeps the boxes seriously pfffff 26 euro in the ass ....
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Aurélie M.
Rating: 1 out of 5
following a purchase from 07/01/2023
A missing product
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Carine A.
Rating: 1 out of 5
following a purchase from 06/01/2023
Nothing worked on me
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Sabrina M.
Rating: 1 out of 5
following a purchase from 08/01/2023
No products too aggressive for the skin all dry face despite the cream without oil
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Emelyne L.
Rating: 1 out of 5
following a purchase from 10/01/2023
Horrible! My face has traces of eczema... Skin completely dried out! I don't recommend at all!!!
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Fatima M.
Rating: 1 out of 5
following a purchase from 06/01/2023
Very disappointed half of my order forget it was sent back to me 1 week later. Otherwise the products and the new packaging are too top.
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