Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.
This last time I'm not satisfied because I ordered a pin up secret soap and you send me an oil free cream and then you don't answer my messages
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Nabila B.
Rating: 1 out of 5
following a purchase from 17/12/2022
Perfect, I am very satisfied
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Amina S.
Rating: 1 out of 5
following a purchase from 17/12/2022
I have not yet received my package, I have changed the address and sent an e-mail but still no response
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Khira M.
Rating: 1 out of 5
following a purchase from 15/12/2022
I did not receive the order I ordered and your colleagues told me to deal with the delivery man knowing that it is not me who made my order and that it is the first time I order from you and the last I am really disappointed in your customer service
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Jordan L.
Rating: 1 out of 5
following a purchase from 15/12/2022
I did not receive my order
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Karine B.
Rating: 1 out of 5
following a purchase from 15/12/2022
Perfect
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Eloise G.
Rating: 1 out of 5
following a purchase from 13/12/2022
I am really disappointed, because in fact when I apply it on my skin it burns me so obviously I stopped putting it on I am still disappointed but listen so bad
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Sabrina J.
Rating: 1 out of 5
following a purchase from 14/12/2022
I received my package but a jar arrived broken so really disappointed with my 1st purchase
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Clotilde D.
Rating: 1 out of 5
following a purchase from 14/12/2022
Very disappointed with the quality of service! Not received the right product, after complaint and some exchanges with the "SAV", radio silence, I find myself with a product that does not correspond to what I had ordered!
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Constance R.
Rating: 1 out of 5
following a purchase from 13/12/2022
My oil-free day cream arrived broken
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Rimbaud C.
Rating: 1 out of 5
following a purchase from 13/12/2022
I had to claim an item that was paid for but not included with my order.
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Asmaa B.
Rating: 1 out of 5
following a purchase from 13/12/2022
I do not recommend
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Laury E.
Rating: 1 out of 5
following a purchase from 09/12/2022
I am missing two items and I haven't heard from customer service and I didn't get a delivery note even to make a return.
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Aicha M.
Rating: 1 out of 5
following a purchase from 27/11/2022
Received late after a claim via the application without commercial gesture.
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Christelle T.
Rating: 1 out of 5
following a purchase from 11/12/2022
Order still not received today December 24 although it was shipped on the 13th ... it was to offer to my niece and I find myself without anything for Christmas
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Carole M.
Rating: 1 out of 5
following a purchase from 09/12/2022
Unfortunately one of my soap boxes arrived broken at the bottom so it was unusable.
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Sephora D.
Rating: 1 out of 5
following a purchase from 12/12/2022
I placed my order and then wanted to cancel it within 30 minutes. This was totally impossible. So I sent an email that told me that the package was already being shipped (order dating from just 1 h) I am waiting for the refund that has not yet been made to date,
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Asma Z.
Rating: 1 out of 5
following a purchase from 11/12/2022
The package was not complete I do not understand?
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Sabrina B.
Rating: 1 out of 5
following a purchase from 11/12/2022
Open package
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Nathalie D.
Rating: 1 out of 5
following a purchase from 09/12/2022
How dare you ask me for an opinion when you have the wrong address and I have no excuse when it's Christmas and I had to buy another gift in a hurry, so I lost money because of you. Yesterday you contacted me to dare to say that you did not make a mistake with the address but as I said, when we follow the package we see the address and it was not good. Please be aware that since no commercial gesture is made and that you have not urgently found a solution for my daughter's Christmas, I will do what is necessary to defend myself! Via the networks and via test-purchase
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Alexandra M.
Rating: 1 out of 5
following a purchase from 05/12/2022
Product received damaged. No response from customer service for 2 weeks regarding my complaint
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Latifa Z.
Rating: 1 out of 5
following a purchase from 08/12/2022
Hello, I am waiting to see the result.
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Nour B.
Rating: 1 out of 5
following a purchase from 08/12/2022
I have not yet seen a good result I hope in the next few days
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Barbara R.
Rating: 1 out of 5
following a purchase from 09/12/2022
Allergic reaction
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Aurore B.
Rating: 1 out of 5
following a purchase from 08/12/2022
I was missing an item in my order and I find that the customer service was not great this time.
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Ophelie D.
Rating: 1 out of 5
following a purchase from 07/12/2022
It does not work for acne
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Fanny R.
Rating: 1 out of 5
following a purchase from 02/12/2022
I received my parcel with the mist completely empty so I can't give an opinion on the products as I couldn't test them. Sincerely
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Anais T.
Rating: 1 out of 5
following a purchase from 07/12/2022
I am not satisfied at all! I had to receive my initial order in 3 times because of an error in the first two ...
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Tiphaine D.
Rating: 1 out of 5
following a purchase from 02/12/2022
after various exchanges following the reception of empty bottles we finally arrived at an agreement! too bad to lose so much time for an error of your share!
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Sandrine L.
Rating: 1 out of 5
following a purchase from 30/11/2022
1st order incomplete, 2nd order still incomplete
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Kounady C.
Rating: 1 out of 5
following a purchase from 04/12/2022
Nil. If I could put 0, I was going to put. I threw out all the products because they made me itch and get more pimples
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Marielle B.
Rating: 1 out of 5
following a purchase from 05/12/2022
Disappointed 😞
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Estelle A.
Rating: 1 out of 5
following a purchase from 04/12/2022
Never received my order
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Vanessa M.
Rating: 1 out of 5
following a purchase from 25/11/2022
The soap did nothing but kill my acne and burned my skin. I had to stop after a week..w the oil free cream is very poorly rated on Yuka....c is very disappointing... moreover, I had sent an email to you for return and the 2 goat milk soaps and I never had any answer !
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Emeline B.
Rating: 1 out of 5
following a purchase from 01/12/2022
I am disappointed I am missing a product it was my first order it's not nice!
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Nadine M.
Rating: 1 out of 5
following a purchase from 01/12/2022
I discover this product and I have no distance to note it I hope it will bring me satisfaction!
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Magali B.
Rating: 1 out of 5
following a purchase from 26/11/2022
Delivery is much too long and shipping is not free !!!!
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Ines P.
Rating: 1 out of 5
following a purchase from 01/12/2022
Disgusted with my purchase, peeling with a dubious consistency, for almost 25€ you have the right to a product that stings and inrinsable. Deserve 0 star
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Perrine J.
Rating: 1 out of 5
following a purchase from 27/11/2022
Package impossible to receive
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Christina B.
Rating: 1 out of 5
following a purchase from 27/11/2022
Very disappointed because the package arrived the box of soap was broken. ... I had no way to make a claim .....cause of death in my family
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