Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

1 star review

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Sandrine B.
Rating: 1 out of 5
following a purchase from 16/09/2022
I have a problem in the delivery of the package so I still have not received it since my order on September 16 😕
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Amina B.
Rating: 1 out of 5
following a purchase from 16/09/2022
M'amis des boutons
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RANDRIANASOLO D.
Rating: 1 out of 5
following a purchase from 18/09/2022
The delivered product is not in conformity with the request. A claim is being processed. Phone line is never in service. It sucks
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Aurore C.
Rating: 1 out of 5
following a purchase from 13/09/2022
Hello, I received the package in a deplorable state. I attached the photos in another mail.
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Dif S.
Rating: 1 out of 5
following a purchase from 16/09/2022
No pass your way
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JESSICA N.
Rating: 1 out of 5
following a purchase from 15/09/2022
Still not received my colid
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Cheyma C.
Rating: 1 out of 5
following a purchase from 14/09/2022
One of the products I ordered was not in my package, and I still don't have a return from the SAV
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Mélanie V.
Rating: 1 out of 5
following a purchase from 13/09/2022
I got more pimples using pin up
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Françoise H.
Rating: 1 out of 5
following a purchase from 13/09/2022
Frankly I am disappointed I received my package all crushed everything but really everything and level packaging is not the top I am DOM TOM
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Jennifer F.
Rating: 1 out of 5
following a purchase from 12/09/2022
Very disappointed... The mist arrived emptied in the box and no compensation I am still waiting
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Johanna G.
Rating: 1 out of 5
following a purchase from 12/09/2022
I never received my order even though it is marked as delivered.
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Corine B.
Rating: 1 out of 5
following a purchase from 11/09/2022
I received my package with my three bottles and my soap as stipulated on my order but unfortunately the bottle containing the mist was badly closed and a little more than half of the product was poured in the box. I am very disappointed.
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Rasha B.
Rating: 1 out of 5
following a purchase from 07/09/2022
I did not receive my full order I do not have the mask
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Coraline N.
Rating: 1 out of 5
following a purchase from 08/09/2022
The soap that burns the skin....I am disgusted with my purchase. Yet 93/100 on Yuka. After a week I had patches and pimples all over my face. It's really not suitable for all skin types. It's a scam....thanks to some influencers for advertising this kind of m....I would never order this brand again.
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AMANDINE B.
Rating: 1 out of 5
following a purchase from 06/09/2022
product received already opened broken lid and product all over the box send back my product broken and no news in return I paid and nothing in return disappointed for this order I want to be called back as soon as possible and I would like to be told when and how I will receive my product in good condition?
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Claudine N.
Rating: 1 out of 5
following a purchase from 05/09/2022
Ras
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Maëva L.
Rating: 1 out of 5
following a purchase from 04/09/2022
I did not receive my order
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Sabri B.
Rating: 1 out of 5
following a purchase from 04/09/2022
Enormous allergic reaction to the soap and cream, redness and patches on the forehead, neck, jaw and T-zone
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Najet H.
Rating: 1 out of 5
following a purchase from 02/09/2022
Soap does not keep its promises and is full of pimples on the front
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Ludivine G.
Rating: 1 out of 5
following a purchase from 31/08/2022
TOP Products 🤩
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Geraldine G.
Rating: 1 out of 5
following a purchase from 26/08/2022
Package not received, supposedly lost by the post office ... Customer service incompetent despite several calls and emails 3 weeks I'm waiting for a commercial gesture, it is still not complicated to return a soap! Not very commercial
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Sarah B.
Rating: 1 out of 5
following a purchase from 22/08/2022
It's been 3 weeks that I've been using it and it has made my pimples worse! "Secret of radiance" but it broke my skin! They don't even deserve 1 star
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Julia D.
Rating: 1 out of 5
following a purchase from 27/08/2022
The peeling disappointed me because I just had the impression that it is the peeling that crumbles and not the skin The product smells like hairspray And I was disappointed after 2 uses I will surely go see elsewhere ...
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Chantal C.
Rating: 1 out of 5
following a purchase from 26/08/2022
Not too happy because I ordered the product for the feet and I receive the product for the hands I contacted you by email but we can't send the photo of the product it's a pity I think I will order on another site of the same brand
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Mathilde R.
Rating: 1 out of 5
following a purchase from 24/08/2022
I am very dissatisfied because I am a long time customer and the price of the cream did not change, but the capacity went from 50 ml to 12 ml for the same price.
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Julie D.
Rating: 1 out of 5
following a purchase from 16/08/2022
I received an open package and I don't even have customer service back
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Virginie B.
Rating: 1 out of 5
following a purchase from 18/08/2022
I still have not received my order placed on August 18, the package is lost, I still have no news, I had to order again without being reimbursed for the order not arrived. No possibility to cancel the order.
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LAETITIA D.
Rating: 1 out of 5
following a purchase from 19/08/2022
null soap I have been waiting for an answer for several days
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Sabine H.
Rating: 1 out of 5
following a purchase from 28/07/2022
First order made I was very happy with the products, so second order to replenish my stock I was missing products in my package! I made a claim and sent the photo as requested! Customer service non-existent the fault of Covid, it has good back Covid! I would like that they answer me, either that they refund me or that they send me back the missing product thing that seems normal to me! I am very very disappointed
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Raluca K.
Rating: 1 out of 5
following a purchase from 15/08/2022
Very disappointed to learn the origin of the products when all the marketing suggests a small local production
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Ozgur S.
Rating: 1 out of 5
following a purchase from 11/08/2022
I have bought many products from you, but the first time I was disappointed with your delivery my soap was all crushed, I couldn't even use it...
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Akila F.
Rating: 1 out of 5
following a purchase from 10/08/2022
Still not received my order
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Amelie D.
Rating: 1 out of 5
following a purchase from 08/08/2022
The products are not adapted to my skin at all! The mask gives me redness all over my face. Very disappointed.
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Jennifer G.
Rating: 1 out of 5
following a purchase from 04/08/2022
I would have liked to receive my order to be able to put a star on it but to this day I still haven't received anything.
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Leslie S.
Rating: 1 out of 5
following a purchase from 31/07/2022
Very disappointed with the delivery.
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lylia M.
Rating: 1 out of 5
following a purchase from 03/07/2022
horrible after sales service
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Anne G.
Rating: 1 out of 5
following a purchase from 27/07/2022
Order received with a missing product!!! No response from customer service
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ELODIE L.
Rating: 1 out of 5
following a purchase from 23/07/2022
I ordered on purpose at the time of the free travel kit (for future business trips) but I did not receive the travel kit in my package. Disappointed.
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Aurélie R.
Rating: 1 out of 5
following a purchase from 18/07/2022
Package arrived quickly but product was damaged, had to throw away an item I paid for and now I'm being asked to return it even though I got rid of it! There was some everywhere. I even sent pictures as proof and they don't send it... disappointed
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Margaux S.
Rating: 1 out of 5
following a purchase from 20/07/2022
Package never received
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