Customer reviews of Pinup Secret

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Sophie T.

Rating: 1 out of 5

Published on 13/06/2022 à 21h08 following a purchase from 31/05/2022

2 months to receive my order after 3 reminders with the customer service .

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Julie P.

Rating: 1 out of 5

Published on 13/06/2022 à 20h14 following a purchase from 31/05/2022

The complaints department sucks, and I had my personal information stolen from their site a few days after my purchase. When I tried to report the breach to them, I was answered by bots. Thanks to the influencers who oversell this stuff, it's just a very expensive soap, nothing more. Oh, and don't take the brush, it's useless.

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Deolinda P.

Rating: 1 out of 5

Published on 13/06/2022 à 18h09 following a purchase from 01/06/2022

Oil free cream delivered defective

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Amina F.

Rating: 1 out of 5

Published on 13/06/2022 à 10h43 following a purchase from 31/05/2022

I did not receive my package

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Laura-Anaëlle K.

Rating: 1 out of 5

Published on 12/06/2022 à 17h53 following a purchase from 30/05/2022

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Cathy B.

Rating: 1 out of 5

Published on 12/06/2022 à 08h25 following a purchase from 29/05/2022

Always satisfied but this time disappointed because the pump of my oil-free cream does not work so it's a pain I have to open it completely each time.

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Meriem D.

Rating: 1 out of 5

Published on 11/06/2022 à 18h45 following a purchase from 27/05/2022

I didn't like it after using it, I got pimples that I never used to get

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Prisca L.

Rating: 1 out of 5

Published on 11/06/2022 à 17h15 following a purchase from 30/05/2022

Very disappointed by the smell of the exfoliating care...

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Sapna M.

Rating: 1 out of 5

Published on 08/06/2022 à 18h31 following a purchase from 25/05/2022

I'm disappointed with pin up, I placed an order, I received only half of the order. Following this I made a claim, I was told to deal with the post office while the error comes from them. Frankly I am disappointed in pin up

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Mirna A.

Rating: 1 out of 5

Published on 03/06/2022 à 12h48 following a purchase from 09/05/2022

Disappointed - Taxes were applied to my package when this had not been the case before without any prior notification at the time of purchase.

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Elise G.

Rating: 1 out of 5

Published on 01/06/2022 à 17h57 following a purchase from 20/05/2022

I ordered the soap 2 weeks ago. I am very disappointed, the price is exorbitant and it destroyed my skin. Do not buy it! I suffer from average acne from time to time since I use this soap I have a severe ac'e. I am extremely upset to put 26€ in the trash and have such a damaged skin...

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Alexia P.

Rating: 1 out of 5

Published on 01/06/2022 à 07h51 following a purchase from 04/05/2022

Since I've been using Pin Up Secret, I've been getting pimples all over my face

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Camille M.

Rating: 1 out of 5

Published on 31/05/2022 à 19h04 following a purchase from 19/05/2022

Very disappointed with Pin up secret. I ordered 4 items and in my package only 2 were delivered. Despite having made a complaint to customer service, they tell me that it is not their responsibility unfortunately. So I paid for 4 products for 2...

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Flora C.

Rating: 1 out of 5

Published on 31/05/2022 à 17h48 following a purchase from 18/05/2022

I did not receive the order even though I was charged and it says delivered.

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Helene B.

Rating: 1 out of 5

Published on 31/05/2022 à 16h51 following a purchase from 19/05/2022

I am not really satisfied, the products gave me a lot of pimples on my face.

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Sonia H.

Rating: 1 out of 5

Published on 31/05/2022 à 07h13 following a purchase from 18/05/2022

Already for me it's a first, when I validated my order it was listed nowhere, I had to contact the soap to show proof of payments, And the day of withdrawal of my order unfortunately my package was damaged but what a disappointment, I do not think to recommend

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Zohra O.

Rating: 1 out of 5

Published on 25/05/2022 à 13h43 following a purchase from 12/05/2022

Your soap made me appear a lot of white button moreover it completely dried my skin I absolutely recommend not! It is unacceptable

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Fatima H.

Rating: 1 out of 5

Published on 23/05/2022 à 06h50 following a purchase from 09/05/2022

Using the products ( soap, precious cream, oil free cream and peeling) I had more pimples. I am very disappointed and I do not recommend. I have acne prone skin, I use Laroche Posay and this is the product that helped me the most

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Farha B.

Rating: 1 out of 5

Published on 22/05/2022 à 00h09 following a purchase from 08/05/2022

Very disappointed with the Face Peel. Ineffective and texture really unpleasant and difficult to remove

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Virginie L.

Rating: 1 out of 5

Published on 21/05/2022 à 18h50 following a purchase from 07/05/2022

The goat's milk soap and the cream are not suitable for my skin. The products burn me and leave me with dry patches. I put one star only for the gentle scrub, really disappointed.

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Lauriane B.

Rating: 1 out of 5

Published on 21/05/2022 à 16h04 following a purchase from 08/05/2022

This one made me a rash of buttons

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Anna O.

Rating: 1 out of 5

Published on 21/05/2022 à 14h33 following a purchase from 06/05/2022

Zero!!!

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Jessica L.

Rating: 1 out of 5

Published on 19/05/2022 à 06h05 following a purchase from 05/05/2022

Hello then on the product I have nothing to say but for my last order I was a little disappointed because I received my package in a pitiful state so my soap was received in a thousand pieces then I made a report with you and with the post office but the post office did not even try to understand what had happened it said that there is nothing everything is fine while not I sent the photos

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Max O.

Rating: 1 out of 5

Published on 18/05/2022 à 09h56 following a purchase from 04/05/2022

I regularly order oil free cream and I ordered some here to test their new packaging but disappointed at the reception to see that the tube is still green and therefore impossible to finish the cream until the end even with the old packaging and the new one the cream remains at the bottom and impossible to break the glass to recover what remains at the bottom

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Celia D.

Rating: 1 out of 5

Published on 14/05/2022 à 16h24 following a purchase from 30/04/2022

Lame! I find myself with a face full of pimples and patches when at the beginning I only had 2/3 of them

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Sharon L.

Rating: 1 out of 5

Published on 07/05/2022 à 18h20 following a purchase from 22/04/2022

CATASTROPHIC! My skin is totally burned and filled with pimples that I never had and that don't go away. Don't fall into the trap! Never buy!!!!!!!!!

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Elodie B.

Rating: 1 out of 5

Published on 07/05/2022 à 15h57 following a purchase from 23/04/2022

Missing 1 product. The weight was exact so see with the post office which tells me the same thing. So disappointed because lost money and I will have no news of my missing soap

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Lauriane D.

Rating: 1 out of 5

Published on 07/05/2022 à 15h02 following a purchase from 24/04/2022

No solution proposed in case of delivery problems

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Mélanie B.

Rating: 1 out of 5

Published on 03/05/2022 à 18h58 following a purchase from 21/04/2022

After a mistake on my order, I found their solution not very commercial. I still received the right product in the end but I was disappointed.

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Claude B.

Rating: 1 out of 5

Published on 28/04/2022 à 05h06 following a purchase from 31/03/2022

Hello, your product made me win more pimples than I removed on my face

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Celine G.

Rating: 1 out of 5

Published on 28/04/2022 à 02h56 following a purchase from 15/04/2022

Phenomenal pimple outbreak while my skin is perfectly adapted to the criteria of the soap and much too expensive this product is not a treatment as the influencers like to sell it to us.

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Sarah B.

Rating: 1 out of 5

Published on 26/04/2022 à 17h31 following a purchase from 14/04/2022

Gives pimples the next day, every time I use it.

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Yasmine C.

Rating: 1 out of 5

Published on 25/04/2022 à 14h29 following a purchase from 11/04/2022

This does not work at all, I paid for my order for nothing. My skin is even worse than before using these products.

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Elodie L.

Rating: 1 out of 5

Published on 24/04/2022 à 20h28 following a purchase from 11/04/2022

Order still not recovered because not sent to my home although I had requested and paid for home delivery!!! Usually it's fast without any problem, but here it's a real hassle, I don't even know if I'll be able to pick it up, it's incompatible with my schedule and it hasn't even arrived yet, 15 days!!!

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Brenda B.

Rating: 1 out of 5

Published on 24/04/2022 à 16h58 following a purchase from 11/04/2022

Soap and foot cream well received but damaged I would not recommend this site

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Virginie I.

Rating: 1 out of 5

Published on 24/04/2022 à 16h39 following a purchase from 11/04/2022

I ordered 3 bottles ...all 3 arrived with pumps that don't work, a little light considering the price. And no news from customer service last order.

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Rabebe B.

Rating: 1 out of 5

Published on 23/04/2022 à 14h23 following a purchase from 09/04/2022

There was a missing product still not refunded really bad

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Layla B.

Rating: 1 out of 5

Published on 23/04/2022 à 12h56 following a purchase from 08/04/2022

I don't like it at all!!! My skin is dried out and the precious cream is even worse! I have to put on 3 layers and my skin is tight. What a misleading advertisement! I so regret paying so much for nothing.

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Melanie B.

Rating: 1 out of 5

Published on 23/04/2022 à 12h48 following a purchase from 08/04/2022

Disappointed very long delivery time, no gift received as expected following my order.

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Naima M.

Rating: 1 out of 5

Published on 23/04/2022 à 11h30 following a purchase from 10/04/2022

Not at all suitable for dry and sensitive skin. Although I took the dry sensitive skin kit. My skin dried out even more. Until I had tightness and red patches on my face. I referred to it by mail but it suggests me to continue once a day. But still the same problem. So I stopped this routine and I took my usual routine. And my skin is almost back to normal. The least I could have done was to make a commercial gesture. Given that I ordered under your advice. So dry skin I would not recommend this range. It is a range more for oily skin and seborrheic tendency. So I threw the money out the window. Thank you for this loss of money.

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