Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 655 published reviews

Summary of reviews

Pinup Secret consistently delivers fast, reliable service with super fast delivery and careful packaging, ensuring orders arrive promptly and intact. Customers repeatedly praise the range of products, noting visible benefits for the skin, softer and clearer skin, and a positive experience with textures, scents, and overall feel. The store earns ongoing trust through long-term satisfaction and loyalty, with many reviewers highlighting repeated purchases over several years and high-quality skincare that meets expectations. Pricing promotions and free delivery to pickup points are also mentioned as making the experience attractive.

1 star review

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C
Coraline M.
Rating: 1 out of 5
following a purchase from 16/02/2022
The soap burned my skin Red plate and completely dried out skin
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Lina M.
Rating: 1 out of 5
following a purchase from 12/02/2022
Soap can burn the skin.
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Lucile P.
Rating: 1 out of 5
following a purchase from 15/02/2022
Soap that tears the skin and cream that moisturizes nothing at all I had patches everywhere and my skin peeled so much it dries! I am disappointed?
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Aurelie R.
Rating: 1 out of 5
following a purchase from 14/02/2022
A customer service unreachable by phone is a shame ..... it does not give a good image at all!
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Sophie P.
Rating: 1 out of 5
following a purchase from 11/02/2022
Very disappointed when we see the products of the body scrub harmful to health. And once again sending and packaging without any entity or interest for the customer. I threw the product without using it.
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Bernadette T.
Rating: 1 out of 5
following a purchase from 13/02/2022
My skin has become very dry, I look twice as wrinkled even though I moisturize my skin well. Red patches appear after using the soap and the so-called gentle scrub has damaged my skin even more. I trusted the reviews I bought but for the moment my skin is worse than before, although I only had a few spots that I wanted to get rid of. If I could have returned your products and gotten a refund I would have done so.
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Émilie P.
Rating: 1 out of 5
following a purchase from 12/02/2022
The pump of the cream without oil does not work, I warn then the sav and they answer me that it makes cut the stem of the pump, except that it does not work tjrs. I will never recommend any product again. Very disappointed
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Tifanie B.
Rating: 1 out of 5
following a purchase from 11/02/2022
I don't know if it's due to the soap or the oil-free cream but it burned under my eyes, patches on my cheeks and spread between my eyebrows. Disappointed because it looked like top products! I am pregnant maybe the products are not suitable for pregnant women because it is the first time that I react like this! The hand cream is still perfect and the smell is really nice I will try again once my pregnancy is over ...
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Laura C.
Rating: 1 out of 5
following a purchase from 11/02/2022
Order paid with 5 euros delivery fee for reception in 48h Order received 10 days later
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Mariana T.
Rating: 1 out of 5
following a purchase from 10/02/2022
I did not receive the order, but please do not contact pin up because a lost or stolen order is not their problem. They have to contact them every week to follow up on the process and the response time is not an issue. Very disappointed.
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Naidat D.
Rating: 1 out of 5
following a purchase from 10/02/2022
I love it too much
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Christelle R.
Rating: 1 out of 5
following a purchase from 09/02/2022
Goat's milk soap at the top and well rated on yuka but the oil free cream to avoid.... It is rated 2/100 on yuka and full of components bad for health (endocrine disruptor and thyroid). It's a shame to advertise such products.
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Katia S.
Rating: 1 out of 5
following a purchase from 09/02/2022
It damaged my skin
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Elif K.
Rating: 1 out of 5
following a purchase from 10/02/2022
All I got were patches on my face. I'm really disappointed.
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Cléodalie D.
Rating: 1 out of 5
following a purchase from 09/02/2022
Customer service not at all commercial. I did not receive my order entirely and the customer service does not want to make any commercial gesture either refunded the missing product or sent back the missing product
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Laury M.
Rating: 1 out of 5
following a purchase from 09/02/2022
Ad parcel delivered 72h after order which is false I received 2 weeks later. Not happy.
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Veronique L.
Rating: 1 out of 5
following a purchase from 08/02/2022
a beautiful site but.....
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Soumia K.
Rating: 1 out of 5
following a purchase from 08/02/2022
Product without effectiveness with a very strong odor at the application
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Lauriane P.
Rating: 1 out of 5
following a purchase from 08/02/2022
Leaves my skin dry No change for my skin .... I regret my purchase
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Aurelia M.
Rating: 1 out of 5
following a purchase from 07/02/2022
No result for me. The cream has a dead skin effect but it's not really our dead skin, it's the cream that does it. Money thrown out the window again... thank you for ruining us by making us believe that it works!
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Mélissa C.
Rating: 1 out of 5
following a purchase from 07/02/2022
In my jar of cream there are brown stains unusable
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Sonia H.
Rating: 1 out of 5
following a purchase from 04/02/2022
Disappointed because despite the large order not the brush offered or even the bag
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Laura V.
Rating: 1 out of 5
following a purchase from 04/02/2022
Very disappointed for a first order, I received a product eventrer....
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Marianne A.
Rating: 1 out of 5
following a purchase from 06/02/2022
Thanks to the soap I gained even more pimples than before! And when I left it on as a mask, my skin burned. As a result, I have a face with pimples everywhere and a burned skin, totally dry. I strongly advise against it.
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Shaymâa B.
Rating: 1 out of 5
following a purchase from 03/02/2022
I got a ton of pimples !!!!!!!!
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Anais L.
Rating: 1 out of 5
following a purchase from 01/02/2022
Order not received investigation in progress long. I know I will not have my package and no commercial gesture no return no refund proposed for the moment! Me who wanted to order afterwards I would go to the competition .
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William B.
Rating: 1 out of 5
following a purchase from 01/02/2022
I have been using Pin Up Secret products for over 3 years and this will be my last order. Decline in quality in all areas.
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Solenn G.
Rating: 1 out of 5
following a purchase from 02/02/2022
Very disappointed, the products are very aggressive when "recommended" for sensitive skin. Even the moisturizers burn the skin.
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Audrey L.
Rating: 1 out of 5
following a purchase from 30/01/2022
The products do not suit me, too aggressive, pimples that appeared.
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Natacha M.
Rating: 1 out of 5
following a purchase from 31/01/2022
Order received very quickly, but the products do not really suit me .... Big patches on the face, dry skin... I am disappointed
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Nadia H.
Rating: 1 out of 5
following a purchase from 21/01/2022
Hello I did not receive the correct product ordered
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Ingrid O.
Rating: 1 out of 5
following a purchase from 28/01/2022
Extremely disappointed... my pimples from the past have reappeared and my skin is very dry
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Laura J.
Rating: 1 out of 5
following a purchase from 26/01/2022
Hello, I ordered and paid for 2 precious complexion soaps and 2 precious creams, I only received one of each instead of 2... After sending 2 messages of complaint to the customer service, I still have no answer to this day! Thank you for regularizing this situation as soon as possible and for taking the trouble to answer me! Sincerely Laura JEHANNIN
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Manon I.
Rating: 1 out of 5
following a purchase from 27/01/2022
A real catastrophe. The face burned by the cream, I contact the customer service who confirms that the cream does not have the usual texture and offers to send me a new one but still nothing received...!
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Mélanie L.
Rating: 1 out of 5
following a purchase from 26/01/2022
no products my burn the skin and no feedback from their commercial
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Sophie D.
Rating: 1 out of 5
following a purchase from 27/01/2022
The order was well taken care of and received quickly, but the products I ordered caused me to have burns on my cheeks. It does not suit my skin at all.
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Naima G.
Rating: 1 out of 5
following a purchase from 26/01/2022
Honestly the goat milk cream and soap dried out my face and gave me pimples so I don't recommend it at all.
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Damaris M.
Rating: 1 out of 5
following a purchase from 26/01/2022
Very aggressive soap for the skin. I do not recommend it at all for problem skin... disappointed
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Edith B.
Rating: 1 out of 5
following a purchase from 26/01/2022
Hello, despite the good comments, and against all expectations, these products (soap and precious cream) have burned my skin ... red skin, which pulls after use. very disappointed. I do not recommend it at all. Otherwise fast service and shipping.
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Irma H.
Rating: 1 out of 5
following a purchase from 22/01/2022
black patches appeared on my face after one week of use, I intend to continue the care until the end
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