Customer reviews of Pinup Secret

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 81 898 published reviews

Summary of reviews

Pinup Secret consistently delivers products that customers rely on for daily routines, with goat milk soap and oil-free cream highlighted as foundational items that brighten skin, reduce imperfections, and support a smoother, non-greasy texture. Customers praise fast, reliable delivery, well-packaged orders, and repeat purchases over years, underscoring trust in the brand and ongoing satisfaction. Positive experiences also emphasize visible skincare improvements, including fewer pimples, brighter complexions, and a refreshed look, along with enthusiastic recommendations and long-term loyalty.

1 star review

Reset filters
C
Celine B.
Rating: 1 out of 5
following a purchase from 12/03/2021
The soap/mask dries out the skin a lot and the precious cream does not moisturize it enough afterwards. I have to add another moisturizer afterwards to stop the tightness. Also, no guide or instructions are provided with the products, I find this regrettable.
Translated reviews
A
Amandine G.
Rating: 1 out of 5
following a purchase from 22/02/2021
I've been testing the pin up secret products for over a month now, I've heard great things about the gold products, I have even more pimples than before, my spots are even more present and new ones have appeared and I have to consult a dermatologist for that. I never put anything on my skin. These products work on people who have no skin problems. The influencers who advertise them obviously have great skin and are just there to make money with pin-up. It's better to pay more and get quality products than to end up with horrible skin like me. Since I stopped it's a little better. My skin has suffered a lot, please be careful
Translated reviews
S
Souhila M.
Rating: 1 out of 5
following a purchase from 11/03/2021
So far no results on my skin and yet I've been using it every day since I got it. 😔
Translated reviews
P
Pauline B.
Rating: 1 out of 5
following a purchase from 11/03/2021
I bought the soap without any prior information. Comedogenic soap (clogs pores and can cause pimples and blackheads). That's why a lot of pimples can appear during the first uses. Natural ingredients but to be used with great care as it is aggressive for the skin.
Translated reviews
O
Olivia B.
Rating: 1 out of 5
following a purchase from 10/03/2021
I was so looking forward to this product and unfortunately it doesn't suit me at all. My skin is red and dry.
Translated reviews
M
Marcia C.
Rating: 1 out of 5
following a purchase from 09/03/2021
The product dries out the skin and is not at all suitable for sensitive and dry skin. Too strong in essential oils for sensitive skin.
Translated reviews
B
Boumediene B.
Rating: 1 out of 5
following a purchase from 08/03/2021
Delivered to the post office instead of a parcel relay point at another address sav pin UP secret not very commercial ...
Translated reviews
R
Rozenn G.
Rating: 1 out of 5
following a purchase from 05/03/2021
I only used it on my chin to test it. After 3 days, big patches of dryness!
Translated reviews
J
Julie I.
Rating: 1 out of 5
following a purchase from 28/02/2021
The pin up secret soap gave me even more pimples,disappointed for the price.
Translated reviews
S
Sarah L.
Rating: 1 out of 5
following a purchase from 03/03/2021
Frankly, with all the positive reviews I've seen and knowing that I don't have a skin with so many imperfections, I was expecting a minimum of results but after 2 weeks, nothing or even worse, I had to pay more than 50€ to get no results at all.
Translated reviews
N
Naziha R.
Rating: 1 out of 5
following a purchase from 04/03/2021
Hello, the soap is great. On the other hand, the cream sucks.
Translated reviews
K
Karima B.
Rating: 1 out of 5
following a purchase from 02/03/2021
I received my order and it was very disappointing. I'm very pleased with the service and the quality of the product.
Translated reviews
A
Aurelie D.
Rating: 1 out of 5
following a purchase from 03/03/2021
I have never had a pimple and since I use your soap I have had pimples appear, not happy at all
Translated reviews
C
Claire G.
Rating: 1 out of 5
following a purchase from 28/02/2021
Tightness reaction and red patches on my face
Translated reviews
C
Célia M.
Rating: 1 out of 5
following a purchase from 03/03/2021
I received the soap all broken...
Translated reviews
N
Neslihan C.
Rating: 1 out of 5
following a purchase from 01/03/2021
This product gave me even more pimples
Translated reviews
J
Juliette T.
Rating: 1 out of 5
following a purchase from 26/02/2021
None of my imperfections have been taken care of
Translated reviews
I
Isabelle R.
Rating: 1 out of 5
following a purchase from 01/03/2021
The website is perfect but the soap has to be stopped my daughter got tons of pimples and I got patches on my face very bad soap
Translated reviews
C
Cloé D.
Rating: 1 out of 5
following a purchase from 01/03/2021
Oil free cream very poorly rated on Yuka, many endocrine disruptors... disappointed considering the price...
Translated reviews
M
Marie L.
Rating: 1 out of 5
following a purchase from 01/03/2021
I ordered the goat's milk soap and it doesn't take away my pimples but it doesn't add any either. In other words, it does NOTHING
Translated reviews
A
Andréa D.
Rating: 1 out of 5
following a purchase from 27/02/2021
Misleading ad! The soap gave me more pimples than I had! Disappointed!
Translated reviews
M
Mouna C.
Rating: 1 out of 5
following a purchase from 21/02/2021
4 weeks to receive my package with no information or excuses!!!
Translated reviews
M
Mallaury B.
Rating: 1 out of 5
following a purchase from 22/02/2021
Package received intact but late. Inside, my day cream empty in its box. It was supposed to be because of the transport, but the cap is not closed. Should have been refunded, I'm still waiting. I will not order again.
Translated reviews
J
Jordan A.
Rating: 1 out of 5
following a purchase from 22/02/2021
The quality of the product is really excellent! Nothing to say about it, however a quality of service more than deplorable! An order placed on 22/02 with an acceptance of immediate payment, Pinup secret is committed to shipping within 48 hours the product, it was shipped only from March 2 and the product received only March 6. Customer service contact several times with always the same answer, we are sorry for this exceptional delay and that's all. No compensation, no commercial gesture, nothing at all! This is what happens when we know that our products are of superior quality and that we have a reputation that exceeds the limits, we end up taking advantage of it and no longer have any interest in our customers because we know they will come back no matter what. It's a shame to see that in this time the treatment of the customer is not a priority! Sincerely yours.
Translated reviews
E
Elodie B.
Rating: 1 out of 5
following a purchase from 25/02/2021
Not at all satisfied! I don't have any skin problems but when I started the routine I found myself with dry patches. I was very disappointed with the price. At this price, I am very disappointed!
Translated reviews
M
Marie G.
Rating: 1 out of 5
following a purchase from 21/02/2021
The moisturizers totally dried out the contour of my mouth. Products that burn when I apply them to my skin ...
Translated reviews
E
Emlyne E.
Rating: 1 out of 5
following a purchase from 25/02/2021
I had an allergic reaction to this precious goat's milk soap my face is dry now I don't recommend apsn
Translated reviews
A
Amandine D.
Rating: 1 out of 5
following a purchase from 25/02/2021
Lost parcel 2 times 15 days of waiting !
Translated reviews
P
Pauline D.
Rating: 1 out of 5
following a purchase from 23/02/2021
Misleading ad, no effect on pimples and dries out the skin a lot.
Translated reviews
M
Maha D.
Rating: 1 out of 5
following a purchase from 23/02/2021
The smell smells bad, I can't stand it, we have to find a solution to improve it.
Translated reviews
M
Mohamed E.
Rating: 1 out of 5
following a purchase from 07/02/2021
It doesn't work. It's crap.
Translated reviews
L
Laura D.
Rating: 1 out of 5
following a purchase from 21/02/2021
As far as I'm concerned, the soap did not have any beneficial effects. Soon after I tested it, my skin was stinging and tight. Dry areas appeared at the bottom of my mouth and the edges of my nose. So there you go, I think this product just isn't for me. Bad experience...
Translated reviews
S
Sophie L.
Rating: 1 out of 5
following a purchase from 20/01/2021
Causes pimples to appear, burns the skin...
Translated reviews
S
Sarah C.
Rating: 1 out of 5
following a purchase from 20/02/2021
Very very disappointing... after 1 week of use my face has become very dry, red patches everywhere and the skin is peeling... Really very disappointed with these products... I do not recommend them at all...
Translated reviews
I
Ines O.
Rating: 1 out of 5
following a purchase from 19/02/2021
My buttons and tracks are still there.
Translated reviews
A
Alexa F.
Rating: 1 out of 5
following a purchase from 05/02/2021
The jar of peeling cream was broken and spilled in the box...
Translated reviews
A
Audrey M.
Rating: 1 out of 5
following a purchase from 14/02/2021
Order received 3 weeks after ordering . Disappointed with the products.....
Translated reviews
E
Estelle C.
Rating: 1 out of 5
following a purchase from 18/02/2021
I didn't get anything
Translated reviews
C
Chanez I.
Rating: 1 out of 5
following a purchase from 15/02/2021
I have not received the product yet but will soon. I will recommend your site to my friends.
Translated reviews
M
Maxime B.
Rating: 1 out of 5
following a purchase from 18/02/2021
I still haven't received my order for over 2 weeks... no customer service! Wanting to make too many offers and discounts the rest do not follow.
Translated reviews