Customer reviews of Pinup Secret

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9,3 /10
Overall rating: 9,3 out of 10
Based on 81 341 published reviews

Summary of reviews

The online store Pinup Secret is highly regarded for its exceptional product quality, with many customers noting significant improvements in their skin's texture and appearance after using the products. Users have highlighted specific benefits such as effective treatments for oily skin, quick absorption, and the pleasant scents of the items, which contribute to an enjoyable experience. Fast and reliable shipping is another consistent theme, with numerous mentions of orders arriving quickly and in good condition, often accompanied by updates on shipment status.

1 star review

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M
Maïssa N.
Rating: 1 out of 5
following a purchase from 04/02/2021
Hello, I put 1 star because I received the peel almost empty inside so for me this is a scam on the product.
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Khaldia A.
Rating: 1 out of 5
following a purchase from 04/02/2021
Dries the skin no results
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Laure H.
Rating: 1 out of 5
following a purchase from 02/02/2021
I still haven't received my package even though the post office says it's delivered!
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Orianne O.
Rating: 1 out of 5
following a purchase from 03/02/2021
Facial peel came open, and empty. Spilled in the box.
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Josiana K.
Rating: 1 out of 5
following a purchase from 02/02/2021
Not very dry skin
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Zoubida I.
Rating: 1 out of 5
following a purchase from 03/02/2021
No accessories delivered as agreed, so no more buying from you
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morgiane D.
Rating: 1 out of 5
following a purchase from 01/02/2021
Disappointed! I have a lot more pimples so it's coming out to go back but I don't have time to wait ... I was thinking of an immediate eradication of the pimples. Zero product !
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Melanie M.
Rating: 1 out of 5
following a purchase from 31/01/2021
Very unhappy with this order. I had selected home delivery as usual and my package arrived in another department in a post office!
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Anissa M.
Rating: 1 out of 5
following a purchase from 29/01/2021
I get even more pimples from using the lying pub soap.
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Anabel C.
Rating: 1 out of 5
following a purchase from 30/01/2021
I'm not happy at all, I ordered a box and both jars of cream were open !!! That's why I don't write it down and I sent an email where I never got an answer from Anabel Cros.
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Marie A.
Rating: 1 out of 5
following a purchase from 29/01/2021
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Véronique C.
Rating: 1 out of 5
following a purchase from 31/01/2021
Quite disappointed by the products, which are for the blow comedogenes, and to crown it all on the application to see the composition of the products, 2 out of 4 are poor, because there are endocrine disrupting components ... so I will not use these 2 products.
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Marine B.
Rating: 1 out of 5
following a purchase from 31/01/2021
Hello for the soap no worries but for the cream I am disappointed because on Yuka it is rated bad so I would like to have your opinion despite several emails sent without reply from you. Thank you
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Maud G.
Rating: 1 out of 5
following a purchase from 24/01/2021
I contacted you to tell you that the soap I received must have a defect but I have no answer to date!
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Biene A.
Rating: 1 out of 5
following a purchase from 25/01/2021
Product error on delivery. After-sales service contacted but only solution is to send back the wrong product to receive the right one (attention no protection packaging so product opened and touched before discovering that it was not the right one, will they use it for someone else?! Very worrying) or 50% discount. Namely that they sponsor a thousand influencers who already give 40% on the whole site. In short, it's up to the customers to make every effort, to print the return slip, to repack and to queue at the post office because of their mistake... and all this to send back a product that I opened, touched and closed but it doesn't show because there is no protection on the product so I didn't want to do that for the future buyers who might receive a product already opened and I don't plan to spend more than the 70€ already spent. In short a lot of marketing and sponsoring but no gesture towards the paying customers to repair their errors.... otherwise for the products I would post an avi after some time of use.
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Patricia L.
Rating: 1 out of 5
following a purchase from 27/01/2021
Disappointed because I ordered a box for a gift and I received my creams without a box.
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Delphine L.
Rating: 1 out of 5
following a purchase from 27/01/2021
I didn't receive the right box set (obviously I received the less interesting one)! And the after-sales service sends me back to the carrier. Very disappointed!!!!
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Virginie C.
Rating: 1 out of 5
following a purchase from 27/01/2021
Red stains after application and rinsing. Disappointed
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nadera G.
Rating: 1 out of 5
following a purchase from 19/01/2021
je suis déçue j'ai reçu ma commande mais ma crème a été briser j'ai envoyer une reclamation pas de raiponce
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Toria Hanane A.
Rating: 1 out of 5
following a purchase from 25/01/2021
Médiocre
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Maha B.
Rating: 1 out of 5
following a purchase from 24/01/2021
I received an order with the box open and some products missing. I immediately contacted customer service by email. I have indicated that I took several photos, I even kept the box ... The answer is surprising: the package is weighed before leaving the warehouse, turn around against the post office. I hope the package was complete! They didn't even try to get more pictures or more details and preferred to answer "you're on your own !" I'm sorry, but this is not serious at all. And to top it all off, they send from an email address that we can't reply to. I'm extremely disappointed in customer management!
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Mélanie B.
Rating: 1 out of 5
following a purchase from 21/01/2021
For me this brand is mainly a publicity and marketing coup. From the first week, big pimples appeared on my face, my skin being however normally without imperfections.
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Andréa C.
Rating: 1 out of 5
following a purchase from 20/01/2021
I ordered the oil-free cream for the second one, I received a cream that did not have the same smell, texture, or feel as the first one. Customer service who does not want to hear anything while I compared my cream with that of a friend no report so I would not recommend much damage because real favorite on my first oil-free cream order.
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Sarah P.
Rating: 1 out of 5
following a purchase from 20/01/2021
Daily use in soap and mask once a week. Appearance of pimples, dilated pores. I will not recommend this product.
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Emmanuelle M.
Rating: 1 out of 5
following a purchase from 20/01/2021
Product that doesn't suit me at all. Very drying for the skin
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Marylene A.
Rating: 1 out of 5
following a purchase from 18/01/2021
Not moisturizing enough
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Sandra P.
Rating: 1 out of 5
following a purchase from 18/01/2021
Doubtful soft exfoliating care, very unpleasant smell and no commercial gesture even though it is not my first order.
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Binta T.
Rating: 1 out of 5
following a purchase from 08/01/2021
It takes 30 days to trigger a refund, and then you have to wait for the bank's deadlines. INADMISSIBLE
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angelique D.
Rating: 1 out of 5
following a purchase from 13/01/2021
Disappointed because having a very atopic skin I had been sold its merits but after several tries I do not know if it is the soap or moisturizer but each time it causes me to have acne and having recently developed the vernal disease that causes abscesses it also made me accentuate abscesses on the face and moreover have left traces!
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Cynthia S.
Rating: 1 out of 5
following a purchase from 09/01/2021
The brush is very bad it loses it's hairs.
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Constance R.
Rating: 1 out of 5
following a purchase from 09/01/2021
I ordered the goat's milk soap: a disaster! It is not at all suitable for my skin, I ended up with hyper dry skin and red patches...Looking at the reviews, I found that I was not the only one to notice these effects...Sensitive skin refrain !!!!
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SONIA B.
Rating: 1 out of 5
following a purchase from 08/01/2021
Disappointed by the quantity of d3s containers. So far not too much positive effect.
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Declos A.
Rating: 1 out of 5
following a purchase from 21/11/2020
Failure to meet delivery deadlines
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Monique B.
Rating: 1 out of 5
following a purchase from 06/01/2021
My skin's not made for it.
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Sandra V.
Rating: 1 out of 5
following a purchase from 05/01/2021
Dissatisfied with my purchases. The soap is very stripping and even after I put the cream on, my skin was attacked and heated. I still lasted 3 days because it was said that I had to use it for several days before seeing results but frankly, I then stopped everything because of tightness, patches, heated skin... I was very disappointed with the publicity and the promise that was made!
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Morgane M.
Rating: 1 out of 5
following a purchase from 03/01/2021
One of the products in the package did not comply. The box had already been opened. However, the package was undamaged.
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Alexandra J.
Rating: 1 out of 5
following a purchase from 01/01/2021
A real disappointment ! I probably won't repeat
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Shpresa A.
Rating: 1 out of 5
following a purchase from 01/01/2021
Even more buttons thank you very much for your monsongesb👍
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Audrey D.
Rating: 1 out of 5
following a purchase from 02/01/2021
At the beginning the soap gave me red spots all over my face and more pimples and at 1 week of use it burned my skin I absolutely do not recommend it
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Charlotte B.
Rating: 1 out of 5
following a purchase from 03/01/2021
Very disappointed by the product, smells very strong and gives a lot of pimples.
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